Lithia Subaru of Oregon City

I enjoyed the buying process right until I had to deal with the finance department. The person really wanted me to buy an extended warranty and wouldn’t take no for an answer. He got so pushy that I nearl with the finance department. The person really wanted me to buy an extended warranty and wouldn’t take no for an answer. He got so pushy that I nearly walked out. He then lied to me by saying that Consumer Reports recommended that people buy them. I read Consumer Reports. This was utterly unacceptable behavior from a dealership. More

Excellent service was able to squeeze me in and get me out fast! A+ effort out fast! A+ effort More

I appreciated them getting to my car in a timely manner and not having to wait all day just for a tune-up. Friendly, professional staff. and not having to wait all day just for a tune-up. Friendly, professional staff. More

Very professional and curtious. I also like that I do not have to make an appointment. I also like that I do not have to make an appointment. More

Everything with our visit and purchase went very smoothly. We were greatest warmly, shown the cars we were interested in and assisted through the purchase in a timely and efficient manner. smoothly. We were greatest warmly, shown the cars we were interested in and assisted through the purchase in a timely and efficient manner. More

We are very impressed with Arvin! ! He answered all our questions. His knowledge of our car was very helpful! He also handled himself with such grace when the internet was down during ! He answered all our questions. His knowledge of our car was very helpful! He also handled himself with such grace when the internet was down during application. He gets all our business from now on. More

Clear explanations, on time and no pushing expensive maintenance Friendly staff I will continue to have my Subarus serviced there maintenance Friendly staff I will continue to have my Subarus serviced there More

Excellent service. They were vey prompt with taking my car and getting evrything done that needed done They were vey prompt with taking my car and getting evrything done that needed done More

Great job and experience with an oil change, tire rotation and regular maintenance checks. Everything was as expected! rotation and regular maintenance checks. Everything was as expected! More

I have normally receive excellent customer service from Lithia Subaru but this last time (last week) there was room for improvement! I went in for a check engine light issue and an oil change. After w Lithia Subaru but this last time (last week) there was room for improvement! I went in for a check engine light issue and an oil change. After waiting 2 hours which is how long I was told the spot would be the could fine nothing wrong but believed my engine warning was triggered by limited driving. I was then told the oil change would be 30 min. I tried texting my service advisor as I was instructed to do if I had any concerns with no response after I hadn’t heard anything 1.5 hrs later. In approx 30 min later I am informed my rear brake pads are below minimum of where they need to be and am told it will be another 2 hrs. They made arrangements for a ride home at this point and 4.5 hrs later my car was ready. I had someone coming to my home and I left a message to this effect that I needed to be back by a specific time with no call back. So in summary ETA of work could have been improved as well as communication! More