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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

April 25, 2022

Very friendly and the service advisor Rachel was very helpful with getting right date on car and my key with new battery. Thanks Linda More

by LINDAF71511
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachael
Apr 26, 2022 -

Lithia Subaru of Oregon City responded

Hi Linda, Thank you very much for working with Rachel and the Lithia Subaru of Oregon City team to care for your vehicle. It was our pleasure to help and we hope to see you again whenever we can be of service.

April 25, 2022

I like how I was able to get in and not have to wait forever. One complaint I have is I asked to have my tires rotated it was recommended by the dealer but they did NOT do that. I know because my driver More

by KSEROWIK1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Lawrence Harris
Apr 27, 2022 -

Lithia Subaru of Oregon City responded

Hello, We are glad we were able to provide you with a quick and easy appointment. We apologize for not having your tires rotated and are more then happy to do that at your earliest convenience. Please contact us at Lithia Subaru of Oregon City when you can.

Apr 28, 2022 -

KSEROWIK1 responded

Thanks I know it was not the service rep that checked me in and I’m sure it was an over sight I will bring the car in soon

April 25, 2022

My oil light came on unexpectedly during a road trip. I stopped in and used the express lane to get it checked. They found that I had a brake light out and needed some other replacements. Originally, More

by CRamey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel
Apr 27, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for the kind words, our team at Lithia Subaru of Oregon truly appreciates it. We are glad we were able to assist you with a quick check-up and are more then happy to help you when needed.

April 25, 2022

I have been going to Subaru Oregon city for like 8 years. Between Denise and trish I am always taken care of. They both are fabulous with coordinating between all departments based on my needs. Subaru Ore More

by ERWALTERS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meltzer, Trish Howard
Apr 27, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for being a loyal customer with us for the past 8 years here at Lithia Subaru Of Oregon City. Denise and Trish will value the kind words. We will continue to provide you with our efficient service and if you ever need a quick check-up in the future give us a call.

April 24, 2022

Found the car I want immediately. Took it for a test drive and fell in love. Arriving to driving off in my new car was super fast and easy! More

by WCDUB101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meltzer, Kyle Belles
Apr 26, 2022 -

Lithia Subaru of Oregon City responded

Hello, It's always a great feeling to see our Lithia Subaru of Oregon City guests drive away in a car they love! Thank you very much for working with our team and leaving the thoughtful feedback. Travel safe, have fun and visit us again whenever we can be of assistance.

April 24, 2022

Called ahead and made an appt for a leak from my lights up top between driver and passenger seat and down on the floorboard of passenger side front. Asked for a loaner as i have a toddler. Got there showed More

by Kenzie Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle and Rachel
Apr 28, 2022 -

Lithia Subaru of Oregon City responded

Hello Kenzie, Thank you for bringing this matter to my attention. We want our service customers to know we are listening to their concerns and working to repair their vehicle accordingly. I sincerely apologize for the frustrations you were caused during your detailed experience and would like the opportunity to discuss this with you further. I can be reached at the number below and hope to speak with you soon. Christopher Aldworth Service Manager 503-656-0612

April 23, 2022

The buying experience exceeded my expectation. It was stress free, Everything was smooth, from picking the package, to explaining the feature ic the car, telling me my saving amount ( as a Costco More

by monicafergusonrn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Trish Howard, James Dean Hassel
Apr 27, 2022 -

Lithia Subaru of Oregon City responded

Hi Monica, Thank you for your kind words and we are happy that we provided you with an amazing experience here at Lithia Subaru of Oregon City. James and Trish will truly appreciate your recommendation. We look forward to assisting you again down the road and will work hard to continue providing you with a stress-free environment.

April 23, 2022

Great staff They are very friendly and the servicing was done in a timely manner More

by KGUENTHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
Apr 26, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for the compliments for our Lithia Subaru of Oregon City team. It was our pleasure to help care for your vehicle and we look forward to your next service.

April 20, 2022

We happy with your service. Look forward to seeing you guys on our next visit. More

by JETSAM359
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Apr 21, 2022 -

Lithia Subaru of Oregon City responded

Thank you! We look forward to seeing you next time as well.

April 20, 2022

My last service was great. They replaced my windshield wipers and scraped the window with a razor blade to remone the pitch spots. Also performed oil change and inspection. The More

by DAVID.FLETCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Falconer
Apr 21, 2022 -

Lithia Subaru of Oregon City responded

Thanks, David! We're happy to hear that our team was able to help fix your windshield wiper issue, and get everything done for you in a timely manner.

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