Lithia Subaru of Oregon City
Oregon City, OR
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The Service advisor was very helpful and pleasant to deal with. It was my first time dealing with Subaru Oregon city and felt they wanted to earn my trust and business as they they went above and beyond. with. It was my first time dealing with Subaru Oregon city and felt they wanted to earn my trust and business as they they went above and beyond. More
A bit unprofessional in the service area. Opportunity for customer service training to improve the customer experience. I bought a car with lifetime oil change and they told me to go somewher Opportunity for customer service training to improve the customer experience. I bought a car with lifetime oil change and they told me to go somewhere else. The GM of the dealership was attentive to the situation and made it right. He should not had to have done so. More
A simple question turned into a big ordeal that had also turned into a very disrespectful encounter. Was talked down to and treated as incompetent, for this i will never return to this dealer due to this on turned into a very disrespectful encounter. Was talked down to and treated as incompetent, for this i will never return to this dealer due to this one individual. More
Initially was a great experience with Rus, a very sweet and genuine man! The rest of the staff was kind and inviting but after interacting with James we will never go back as he treated us in an unnerving and genuine man! The rest of the staff was kind and inviting but after interacting with James we will never go back as he treated us in an unnerving manor and was unbelievably disrespectful. We were ready to buy the car but due to this one individual and the interaction we had, our minds were swayed. My husband a mechanic of many years was not only continuously talked over but talked down to by James. James took the pushy salesman stereotype to an entirely new level of terrible. I would personally suggest not even wasting your breath on someone so incompetent. On the other hand if you decide to go to this dealership ask for Rus, 11/10 review for him. More
It was a pleasure to work with Tedi. She made everything easy and relaxing. Financing was speedy and clear. I could not be more happy with my experience at Lithia subaru! She made everything easy and relaxing. Financing was speedy and clear. I could not be more happy with my experience at Lithia subaru! More