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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

May 18, 2022

The service was wonderful. They were on time and figured out the problem right away. They stayed in contact with me for updates. Very friendly staff. More

by HYDE.COLBY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the lady’s name
May 19, 2022 -

Lithia Subaru of Oregon City responded

Hello Colby, We're thrilled to have been able to get you fixed up and safely back on the road. Thank you so much for all the compliments. It was our pleasure to provide friendly, communicative assistance while caring for your vehicle and we hope that you'll visit us again whenever we can be of service at Lithia Subaru of Oregon City.

May 18, 2022

Informative, timely, fairly priced. A customer centric knowledgeable service staff delivering top tier work with a winning attitude. Would highly recommend. More

by 100SOCKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
May 19, 2022 -

Lithia Subaru of Oregon City responded

Hello, Wow, thank you very much for the thoughtful praise. Your satisfaction is our top priority, and it's wonderful to see when our commitment to customer care is enjoyed. Travel safe and please visit us again whenever we can be of service with your vehicle's care.

May 18, 2022

Polite and helpful. Came to me to let me know there were a few things that were starting to need work but did not pressure me. Prices were good and I will be back. More

by GiraffeGirl1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
May 19, 2022 -

Lithia Subaru of Oregon City responded

Hello, It was our pleasure to provide you polite, hassle-free and helpful assistance at Lithia Subaru of Oregon City. Thank you for trusting us with your vehicle's care. We look forward to working with you again down the road.

May 18, 2022

I had called 3 different times about my car having a safety issue that was obviously over looked and I still have not gotten any response or call back. I feel like I’m being avoided. Since this is somet More

by mariahc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Cook, Brian Manning
May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello Mariah, We appreciate you bringing your concerns to our attention. I understand your frustration with the issue you are facing and sincerely apologize for any stress we have added by not communicating with you properly. When you are available, please reach out to me directly at the number below and I will make sure your situation is promptly addressed. Thank you, Cory Fay General Sales Manager

May 18, 2022

All tje people were friendly and seemed eager to solve our problem. We got a referral (which turned out not to be needed) and then we're comfortably seated while the work was done. In all, a pleasant ex More

by SUSANS.ATHENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
May 19, 2022 -

Lithia Subaru of Oregon City responded

Hello, It was our pleasure to help and we're delighted to hear you enjoyed a pleasant visit. Thank you for trusting Lithia Subaru of Oregon City with your business. Travel safe and come back to see us again whenever we can be of service.

May 17, 2022

Easy process, and welcoming lobby. They had free snacks for my daughter and great WiFi! We were able to get my daughters online homework completed while we waited for the oil to get ch More

by STEPHCLSS2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m not sure of the sweet women’s name that helped me.
May 18, 2022 -

Lithia Subaru of Oregon City responded

Hello Steph, Thank you very much for the thoughtful review of your experience at Lithia Subaru of Oregon City. We're thrilled to hear our amenities were of use to you and your daughter while we cared for your Crosstrek. Travel safe and please visit us again whenever we can be of service.

May 17, 2022

The service was top notch. Nigel Stennick was very helpful and resourceful through the whole buying process. We walked in, looked at the Outback, drove it and we’re back home i More

by wimsetts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, David Meltzer, Nick Bocarius, Nygel Stennick
May 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for working with Nigel and the Lithia Subaru of Oregon City team. He'll sincerely appreciate your complimenting his resourcefulness and top-notch service. It was our pleasure help you into your Outback and we wish you many safe and fun journeys ahead. When it's time for that next new vehicle, we'll work hard to raise the bar even higher!

May 17, 2022

Great service, fast, polite and patient people. The prices are fair I will return for additional service of I'm in the area. More

by jinnasura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
May 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you very much for trusting us with your vehicle's care. We're happy to see you enjoyed fast, polite and patient assistance from our Lithia Subaru of Oregon City team. Travel safe and we'll be delighted to help with anything else you may need when you next return to the area.

May 17, 2022

They are very caring and timely. They answered every question I asked them. I will recommend them. More

by PCATOLEPAINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
May 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you very much for the thoughtful feedback of your experience working with the Lithia Subaru of Oregon City team. It was our pleasure to provide you the information you needed in a timely manner and see that you received five-star care. Travel safe and come back to see us again down the road.

May 17, 2022

I called all the other dealers in Portland, they all tried to scam me into paying outrageous amounts for a new car, Kyle helped me order a car for a reasonable amount and made sure the process was smoot More

by Nsheldon3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Belles
May 18, 2022 -

Lithia Subaru of Oregon City responded

Hello, We're thrilled you found us and that Kyle was able to help you enjoy a smooth experience ordering your new car! Thank you very much for working with us at Lithia Subaru of Oregon City. Please enjoy many safe and exciting adventures ahead and be sure to let us know whenever we can be of help with anything along the way!

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