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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,770 Reviews
Call Dealership (503) 344-1338
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1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

May 23, 2022

Super nice and easy to work with. Service visit was due to a mistake made during an oil change at the same dealership. They corrected the issue and re-changed the oil. Easy fix. More

by Elwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
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May 24, 2022 -

Lithia Subaru of Oregon City responded

Hello Elwood, We sincerely appreciate your patience and understanding as we worked to correct the mistake. Thank you for choosing Lithia Subaru of Oregon City to care for your vehicle. Your complements are truly appreciated and we look forward to your next return.

May 23, 2022

They have always taken good care of me and I l love that I can text with my service advisor! More

by MADAMBTFLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danille
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May 24, 2022 -

Lithia Subaru of Oregon City responded

Hello, We love to hear it. Sharing that extra level of communication with our clients is our sincere pleasure, and we're thrilled to continue providing you top-notch care at Lithia Subaru of Oregon City. Thank you for continuing to trust us with your car's care. We'll see you again next visit.

May 22, 2022

I purchased my Subaru Impreza from Oregon City Lithia in 2018 and it was a great experience. I have always had my vehicle serviced at the same dealership and they are great. Friendly, informative and I wo More

by CATHERINE.MOLLMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
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May 26, 2022 -

Lithia Subaru of Oregon City responded

Hello Catherine, Your kind words are sincerely appreciated and brighten the day. We're happy to have been of service to you since your purchase and it's our pleasure to continue providing you friendly and informative assistance. Travel safe and we'll see you next time your Impreza is ready for care.

May 19, 2022

Very attentive great customer service and explained everything so that I understood what they were going to do and what they did to More

by ROSEMARY3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie Chase and Gastelum Galaviz
Report | Print
May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello Rosemary, We want our Lithia Subaru of Oregon City guests to know they can trust in us to make sure they have all the information necessary to properly care for their vehicle. Thank you for letting us know we reached that commitment. It's our pleasure to be of service and we look forward to working with you again down the road.

May 19, 2022

Always quick to answer questions with flawless customer service every time. Never have had an issue that couldn't be fixed. More

by KRISTENMABBOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrick Wilson
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May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello Kristen, Flawless service every time is tough to beat! Thank you so much for the compliment. We're always here and happy to be of service at Lithia Subaru of Oregon City and we look forward to helping you care for your vehicle through the future.

May 19, 2022

Car was damaged while in their service center. Was told they would correct the damage. They didn’t correct the damage they caused. More

by Unhappy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Darrick Wilson, Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
May 23, 2022 -

Lithia Subaru of Oregon City responded

Hello Deborah, Thank you for voicing your frustrations. We acknowledged at pickup that the second of the two scratches on the driver's door of your Outback had not been addressed and did commit to having it taken care of when your vehicle was next in for service. Should you prefer not to wait until then, let me know and we’ll arrange for this to be addressed sooner. Regards, Chris Aldworth Service Manager Lithia Subaru of Oregon City.

May 19, 2022

Fast, informative, reliable with professional staff; accessible by phone or internet; always calls back to keep you informed and competitively priced. My Forester has 230K miles driving it until the whe More

by PARAGON399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris, John Peragine
Report | Print
May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello, We love having the opportunity to care for long-running Subarus, and it's our sincere pleasure to continue providing you fast, informative, reliable and accessible service. Thank you very much for the kind words and your business. Travel safe and we'll see you next visit.

May 19, 2022

Excellent work on our oil change, but there appears to be a significant oil leak. We'll bring the car in when we can. More

by FASTHAND61052
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peragine
Report | Print
May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello, Thank you for the compliments and your business. Please be sure to let us know whenever we can be of service with your current issue. We're here and ready to help.

May 19, 2022

Always fast and friendly service. Always available even after the sale. Wouldn't go anywhere else, More

by KCRAMTON81
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Annie new car manager is awesome! , Andrea Cook, David Meltzer, Nygel Stennick, Arvin Sadol
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May 20, 2022 -

Lithia Subaru of Oregon City responded

Hello, We're always happy to provide fast, friendly and dependable service at Lithia Subaru of Oregon City. Thank you so much for continuing to trust us with your business. Travel safe and we'll see you again next visit.

May 18, 2022

Really like this service department. Staff is nice and helpful, but they always seem really busy and there is usually a long wait. More

by HANSONKIM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael
Report | Print
May 19, 2022 -

Lithia Subaru of Oregon City responded

Hello, It's our sincerest pleasure to provide friendly and helpful service at Lithia Subaru of Oregon City. We understand your concerns with wait times and are working hard to get you quickly and safely back on the road. Rest assured your feedback has been noted, and your satisfaction is of the utmost importance. Thank you very much for your business, compliments and patience.

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