Lithia Subaru of Oregon City

Travis was friendly and professional. He answered my questions and got me a great price. There were no hidden fees or add ons. I got the car I wanted. Want a Subaru? This is the place. questions and got me a great price. There were no hidden fees or add ons. I got the car I wanted. Want a Subaru? This is the place. More

This is by far the best experience I have had with any dealership in the last 10 years whether I was purchasing for myself or helping a friend. I cannot attest for the other salesman, but Travis is admira dealership in the last 10 years whether I was purchasing for myself or helping a friend. I cannot attest for the other salesman, but Travis is admirable and proficient. Pros (whole experience): Great price No hassle, no pressure Easy process Very friendly Excellent service Cons: None. I wish they were located closer. At one point I was juggling six different Subaru dealerships, through internet sales, trying to find the car I wanted for the price I wanted. My local dealership (Dick Hannah) was getting the one but would not budge on my trade-in or the final price of the car. Carr Subaru had one and offered a great price but I read so many horror stories, from user reviews, there was no way I was going to buy from them. Everyone else did not have what I wanted and needed 8~10 weeks to have it delivered. Lithia Subaru was the farthest from me (live in Vancouver) so I tried them last but it would have saved me an immense amount of time and effort had I done so in the beginning. Travis emailed me back quickly to get the details of what I was looking for. They did not have it in their inventory but he found one nearby and offered to get it if I was interested. Within the same day he quoted me a lower price and higher trade-in value than I had been offered in the three weeks worth of searching. Normally I try to weigh the pros and cons, see if there's some kind of angle and make sure I am making the right decision but I didn't have to in this case; the choice was easy. The entire experience at the dealership was simple and enjoyable. Even though Travis was busy when I first arrived everyone else made me feel very welcome. The interior is nice. Comfortable leather chairs, couches, free refreshments and snacks. Travis took me out to see and test drive my car and then was completely ready to go with all the necessary paperwork. Not one of those instances where they're running around saying they need to make copies or print out something or anything they could have done before I got there. The price was good enough I was expecting something to happen; one of those, "well this wasn't included in the quote", or, "we didn't realize such and such about your trade-in so the value will be less." There wasn't any of that; both the price and the trade-in stayed the same as I was originally quoted. No hassle, no further negotiating. They offered extended warranties and maintenance packages but the moment I said I was not interested I never heard about it again. I did a lot of research on financing either through several banks or using the Subaru incentive. They had mentioned some of the banks they use over the phone so I checked and found they had very good user reviews. Needless to say, I was surprised because I'm used to dealerships getting you one way or another. I let them run my credit just to see and they were able to get me much lower than even the incentive that was being offered. Besides, worst case scenario I can refinance through another bank, they're hungry enough, but I don't need to. In summary, best deal I found with the best service and easiest process I have ever encountered at a dealership. I would absolutely recommend them. Thank you Travis! More