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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

March 04, 2013

I bought my first car from Lithia Subaru, and I absolutely loved Scott. He was really friendly. A little while after I got my car, (I bought a used car), it started to have some problems. Ryan, t More

by Kelsi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennett , Ryan Vaughan
March 01, 2013

Everyone that I dealt with at Lithia Subaru was very helpfully and friendly - the only issue that I had was the inability to deliver the vehicle on the scheduled delivery date, the vehicle was finaly de More

by johnburrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vaughan, Cory Fay, Sterling Beaty
February 21, 2013

Brought my car in and didn't have a wait and my car was fixed in record time. Staff members were courteous and went out of their way to help. I felt like I got a good deal on the repair work, and had a More

by krstull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
February 21, 2013

The service staff always been helpful when i bring my car in for free life long oil changes. The last few times they have stepped up and took it a step further then before. Brand new waiting room is a great More

by foresterluver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE STAFF
February 21, 2013

The service department was quick, not condescending, and very clear. I felt respected. They explained why the repairs were necessary and made a point to delineate between what was needed now and what could More

by EBF1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
February 21, 2013

This place is fantastic. Brian went out of his way to explain my service options to me, help me find the best price for the repairs, and kept me informed and in the loop all the way along. I also really More

by woodra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennet
February 21, 2013

The service was amazing. Everyone was incredibly helpful and knowledgable, and I remember Brian in particular being especially professional and helpful. The end result was well under-budget, which was a ver More

by tredd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bennett
February 20, 2013

called multiple times 3 different days to schedule a appointment for oil change. never received call back, found out the are screening calls if you call them leave a message then hang -up and call righ More

by donb64
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Brian ???
Feb 25, 2013 -

Lithia Subaru of Oregon City responded

I apologize that you have had trouble reaching our Service department. We are committed to providing exceptional customer service and I am sorry we failed to do so in your case. Thank you for taking the time to share your experience; it will help us improve our processes in the future. Sincerely, Tony Jimenez, General Manager

February 19, 2013

Amazing amazing! I would go back and have recommended several people already. Great customer service. I couldnt have been more comfortable at a dealership in my entire life. Thank you Scott! More

by codyjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
February 19, 2013

What a great experience... And the opposite of the dreaded "car buying" experience. Scott was very helpful and patient and helped us find a car that we both liked and could afford. We will definately More

by Subielvr80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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