Lithia Subaru of Oregon City

06-06-2013 This will be our third purchase of a new 06-06-2013 This will be our third purchase of a new Subaru with Litha Subaru of Oregon City. The staff are very professional and really know their 06-06-2013 This will be our third purchase of a new Subaru with Litha Subaru of Oregon City. The staff are very professional and really know their business. From the start we were greeted with a warm smiles and a true courteousness that extended throughout all of the staff. The sales people are warm and unpretentious. No Hardball's just straight out and to the point. So impressed that they truly gave me what I asked for and more. David "Kernal" Kern our sales leader totally went out of his way to provide us with real personal professionalism! from the great handshake to the smiles and laughter to the follow ups and the extra detailing of our New Subaru Outback after the sale that really made us smile! A huge Thank you goes to the "Kernal" ! "THE MOMENT YOU STEP THROUGH THE DOOR "JUST YELL" FOR "THE KERNAL" !! We also spent some quality time with Cory Fay, Shawn O'Malley, Gene Rude, Brian Bennett, Jeff Roskott "John the driver" and David Castillo. What a great team to work with! I know we'll get great service down the road. Jennie and myself will be looking forward in continuing our business with each one of you. Thank You Lithia Subaru of Oregon City.. You Shine! John & Jennie Flanery Milwaukie, Oregon More

This was our first experience purchasing a new car from a dealership. To be honest, we were not looking forward to working with a car salesman because of all the negative things people say about them. Ta dealership. To be honest, we were not looking forward to working with a car salesman because of all the negative things people say about them. Talking with Annie was like talking to a friend. She spent many hours helping us pick which car best suited what we were looking for, and actually cared about our opinion! Rick made everything so smooth with financing the car and put so much effort into making everything work for us. Things couldn't have worked out better. Most all of the paperwork was written up before we got to the lot, making the finalizing process less stressful! Working with Annie and Rick was worth every mile of the drive from Grants Pass to Oregon City. They were both so welcoming and helpful, we would recommend anyone we know that is looking to buy a car to give them a call. We will go back to Lithia Subaru of Oregon City for any future car purchases! More

As a first time buyer David Kern made my experience one that i will remember for the rest of my life! Words cannot express how friendly he and everyone at Lithia were. I will be telling a lot of people abo that i will remember for the rest of my life! Words cannot express how friendly he and everyone at Lithia were. I will be telling a lot of people about the "kernal" More

We want to thank David Kern, whose work with us was of exceptional quality! He was thoughtful, thorough, patient, and careful. Very quick, very friendly, well organized, and good terms. We are happy to exceptional quality! He was thoughtful, thorough, patient, and careful. Very quick, very friendly, well organized, and good terms. We are happy to recommend him and Lithia to our friends and family. We were excited to be able to work with a local car dealership in this transaction and look forward to obtaining service from the Oregon City Subaru. Thank you, Karmen and Waldemar Schmidt More

The salesperson I worked with was friendly, very able to sense and satisfy customer's needs and desires, flexible, focused, goal oriented. Successful interaction and positive outcome. sense and satisfy customer's needs and desires, flexible, focused, goal oriented. Successful interaction and positive outcome. More

I give Lithia Subaru in Oregon City an A+++. Very helpful &easy to work with. It's obvious that they value each customer. They were very courteous of my time and I wouldn't take my Subaru anywhere else:) To &easy to work with. It's obvious that they value each customer. They were very courteous of my time and I wouldn't take my Subaru anywhere else:) To top it off their customer lobby is always stocked with great complimentary snacks and refreshments. More

My huband and I came to lithia subaru with not the greatest of exceptations about purchasing a new vehicle, because of past experinces with the so called car salesman. Pushy aggresive, loud mouth , s greatest of exceptations about purchasing a new vehicle, because of past experinces with the so called car salesman. Pushy aggresive, loud mouth , salesmen. But upon arriving we were greeted by david mortlock, and he walked us thru the buying new experince with great knowlegde and very helpful . I would vote him for salesman of the month. Thanks "Burton". Tarry More

I have never encountered such great service from a dealership! When my car broke down in Oregon (I'm from Seattle), everyone I spoke to got engaged in fixing my car and getting me back home. Great p dealership! When my car broke down in Oregon (I'm from Seattle), everyone I spoke to got engaged in fixing my car and getting me back home. Great people and great service--I would buy my next Subaru here if I lived in Portland! More

IT IS GREAT WORKING WITH BRIAN BENNETT IN SERVICE, HE IS VERY FREINDY TO WORK WITH & VERY HELPFULL ON SUBARU CARS, THANKS FOR GETTING THINGS WORKED OUT. KEN VERY FREINDY TO WORK WITH & VERY HELPFULL ON SUBARU CARS, THANKS FOR GETTING THINGS WORKED OUT. KEN More

This is the second brand new Subaru I have bought from Lithia Subaru, both from the sales associate, David Castillo. I found working with Mr. Castillo very unintimidating and supportive. His mission is Lithia Subaru, both from the sales associate, David Castillo. I found working with Mr. Castillo very unintimidating and supportive. His mission is truly helping his customer get exactly what s/he wants, even when the customer her/himself is not exactly sure what that is. With David Castillo there is no hard sell or pressure; he just does his best to make the purchase possible for the customer with a calm, friendly and patient demeanor that helps everything go smoothly and easily. For my sale, Mr. Castillo drove my new car from Oregon City to my home in SE Portland and then all the way to the airport to return a rental car and then back to Oregon City. He did this willingly and cheerfully after a long, exhausting day and many hours of working through the details of the sale. This was immensely helpful as I did not have anyone that night who could help with the return of the rental car. Mr. Castillo just took it as a given that he would help[ with these tasks, no questions asked. He has made it clear that he will stay in touch and help with any questions or issues I may have with the new Forrester. Also noteworthy was Rick, the business office person who carefully and cheerfully with a good sense of humor explained each form that I had to sign. His friendly, upbeat attitude was an uplifting breath of fresh air just as my energy had begun to wane after spending several hours at the dealership. The overall atmosphere of Lithia Subaru is one of personal, concerned service that is sensitive to each person's individuality and needs. I would not hesitate to recommend them to anyone in the market to buy a car. More