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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,770 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

December 01, 2013

Lithia Subaru of Oregon City provided an overall positive experience for me while buying/trading in for my 2004 Subaru Forester. All staff were very friendly and accommodating and made the process as quick a More

by searssd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Artz
November 23, 2013

When I first visited here and purchased the car with salesman RJ, the experience went great. Not pushy at all and very very good to work with on getting my new car. A+ salesman, however within the next More

by aromine55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun O'Malley, Richard Norwood
November 17, 2013

Going into my first car buying experience I had been warned to watch out for salespersons trying to push their agenda. Not with this dealership. Everyone there was incredibly friendly and worked to the More

by jmerge11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook
November 16, 2013

A friend recommended Val Brown (the little guy) to show me a new Subaru Forester. Christian Miller was asked by Val to answer any and all of my questions. Christian had so much knowledge of these cars and More

by kkopacek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Brown and Christian Miller , Richard Norwood
November 09, 2013

The price was right. The people were friendly. The vehicle is really nice. I had a few issues and the General Manager Val stepped up and made things right. More

by JoshuaMcCarty
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Brown
Nov 22, 2013 -

Lithia Subaru of Oregon City responded

Mr. McCarty, Thank you for taking the time to share your experience. We are committed to providing exceptional customer service and I appreciate you giving us the opportunity to make things right. If you have any further concerns, please feel free to contact me directly. Sincerely, Tony Jimenez, General Manager 503.656-0612

November 04, 2013

We were looking for a used car fir my son and had some specific needs. Patricio was great. Very friendly and accommodating. My wife and I felt like a priority through the whole process. More

by sphoefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patricio Soler
November 02, 2013

David Killion was nice in person and before the sale was completed. He assured us that Lithia was different than other car dealerships and that they truly wanted us to have a good experience. The tires on t More

by OR_outdoor76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 11, 2013 -

Lithia Subaru of Oregon City responded

I am very sorry that your experience was less than satisfactory. I sincerely apologize that our team failed to provide the level of customer service that you you deserve. I would like to thank you for your feedback and your willingness to speak with me over the phone. Your comments will help us to improve our processes and I hope that you will give us an opportunity to prove ourselves again in the future. Thank you, Tony Jimenez, General Manager

November 01, 2013

david was straight forward honest and up front the process and the vehicles that we looked at. Not pushy and got us into the car we decided on in a very efficient manner. first time I've bought from a More

by aaaaooookkkk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Killion
October 30, 2013

I had the best salesmen ever. David Killion was such a big help and made my experience with Lithia Subaru an amazing one. I have been to so many dealerships that left me feeling pressured and uncomfortabl More

by meeuwsenalyssa3494
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Killion
October 26, 2013

DK AND BURTON WERE GREAT TO WORK WITH. I KNEW WHAT CAR I WANTED AND I TOLD DK EXACTLY WHAT I NEEDED FOR FINANCING PURPOSES. THEY CAME THRU WITH NO HASSELES OR PRESSURING. THANK YOU BOTH FOR YOUR PROFESSIONA More

by jorob66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mortlock, David Killion
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