Lithia Subaru of Oregon City

Probably the most enjoyable auto purchase I have ever made ! I had been surfing the internet for weeks for everything from Chevrolet to Honda and Hyundai. I visited several dealers and made several test drives I had been surfing the internet for weeks for everything from Chevrolet to Honda and Hyundai. I visited several dealers and made several test drives. There was constantly heavy pressure to buy now. To be honest Subaru was not even on my list. I happened to see the Oregon City Lithia Subaru website and the new 2015 Outback. It looked great and my wife and I decided to go see it. We were helped by Gene Rude. He was a wonderful person to deal with. He answered all our questions and after the test drive asked if he could help with anything else. We explained we wanted to think about it and would get back to him. At no time was there any "you need to buy now" or other pressure of any kind. He followed up our visit with an email with additional information we requested and invited us to contact him with any other questions. I returned to see him and purchase the Outback. He helped me with all the paperwork and was again great to deal with. Dealing with the finance guy was another great experience Rick Norwood was very helpful and explained everything in a way that was very understandable. He explained other options I could purchase and when I said I wasn't interested he moved on with no pressure either. Overall a great buying experience. If you dread car shopping, you may want to consider Lithia Subaru. My experience was great !! More

Great experience I went into the dealership not knowing exactly what I wanted. My sales rep Annie was very patient and helpful going over options. I was able to gath I went into the dealership not knowing exactly what I wanted. My sales rep Annie was very patient and helpful going over options. I was able to gather a lot of good information about different Subaru options. I visited the sales location on several occasions and Annie was always very patient and happy to let us test drive different vehicles. Once we made our decision the car buying process was very low pressure and fast. I highly recommend this dealership and Annie More

Twice now they've made me feel valued and very happy. I bought a used Subaru from this dealership two weeks ago, and while the buying experience was good, the service center is amazing. I took my newly pu I bought a used Subaru from this dealership two weeks ago, and while the buying experience was good, the service center is amazing. I took my newly purchased car in after realizing my brake light went out and Jeff in the service center fixed it in less than 10 minutes and didn't charge me a cent. Then a few days later I went back in because I noticed my passenger window wasn't working correctly. Robert explained to me that the team discovered a thief had attempted to break into my car and bent a rod in the door. They removed the bent bar so that the window again works properly, and again they did the job for free. I recommend this dealership for their awesome guys in the servicing center. They make their customers feel valued and respected (which is saying a lot for any woman who's ever dealt with typical mechanics before). More

Great Experience!! After talking with four different dealerships, we decided to get our Subaru at Lithia. Annie was great to work with! Not only was she friendly and hel After talking with four different dealerships, we decided to get our Subaru at Lithia. Annie was great to work with! Not only was she friendly and helpful, but she quoted us the lowest possible price from the very beginning. No other dealership said they could beat it. The night we picked our car up, Annie spent an hour after the dealership had closed explaining how to use the dashboard. Next time we need a new car, we will be purchasing another Subaru from Lithia. More

Superior customer service! Lithia Subaru of Oregon City went above and beyond customer service! Rick in Finance, Annie and Kelly all worked very hard to see that I was a happy c Lithia Subaru of Oregon City went above and beyond customer service! Rick in Finance, Annie and Kelly all worked very hard to see that I was a happy customer! I have referred them out to friends and family and highly recommend them if you are looking for a new or used car. They have YOU in mind! C. Moen More

Last time we bought a new car was 1998 . Once we decided what we wanted and the price we were willing to pay, it was pretty much a breeze. Lithia Subaru matched the other dealers advertised . Once we decided what we wanted and the price we were willing to pay, it was pretty much a breeze. Lithia Subaru matched the other dealers advertised sale price for a new Outback. We were going to pay all cash, but then 0% financing was offered with an easy application process, so why not! Patricio knows his stuff and made the process easy. Richard offered/tried the up-sell in the finance process for add-ons, but didn't really push it and we appreciate that. Overall it was a positive experience. I would recommend them for a new Subaru purchase to family & friends. Thank you, Donn & Robin. More

good customer service/diligent about service repairs I was in getting a rumble in my Legacy looked at when Jeff Roskott, service, suggested why not get a new one. it was a great suggestion and now thank I was in getting a rumble in my Legacy looked at when Jeff Roskott, service, suggested why not get a new one. it was a great suggestion and now thanks to David Killon, sales, we have an Outback, which will be the right car for us for the long run. I love the design of the Suburu. More

First new car purchase in many years I found the process to be very easy compared to my last car purchasing experience 16 years ago. I am enjoying by new XV Crosstrek. I will be back whe I found the process to be very easy compared to my last car purchasing experience 16 years ago. I am enjoying by new XV Crosstrek. I will be back when I am in need of another vehicle. Yuri Chavez More

First new car purchase My wife and I had our first child earlier this year and knew we needed to upgrade to something more reliable and safer for our growing family. We kne My wife and I had our first child earlier this year and knew we needed to upgrade to something more reliable and safer for our growing family. We knew we wanted a Subaru but weren't sure exactly where to get one in Portland, being relatively knew to the area. Having had a very positive experience several years ago with a Lithia dealership in Eugene, and great service with Lithia service departments over the years, Lithia Subaru of Oregon City seemed like the best place to start. After looking over almost every Outback and Forester on the lot and test driving a couple, our Salesman, Andrew Row very patiently worked through the negotiation process with me, explaining every option along the way. When I drove out with our new Outback that afternoon I felt like I had a partner in Lithia and their staff. I will definitely go back for my next car or truck purchase. Thank you Lithia! More

Thank you Lithia Subaru of Oregon City We recently started to look for a new vehicle as a son and daughter have final made it through college. Our current Subaru, which has served us well We recently started to look for a new vehicle as a son and daughter have final made it through college. Our current Subaru, which has served us well for over 16 years, is being bequeathed to our daughter who is getting married in August . We knew that we wanted to replace our current car with a Subaru due to our fantastic experience with our first regarding safety, handling, and reliability. We were having a very difficult time finding a replacement Subaru that we could afford. At Lithia, we found a used 2014 outback with a little over 7,000 miles for a fantastic price. We arrived just before they closed and Andrew, David, and Sean went out of their way in calm, efficient, and respectful manor to show us the vehicle and process the paper work. We have purchased 4 cars and by far, this was the best experience. We are so grateful to Lithia and there team for assisting us get a fantastic deal. I highly recommend Lithia Subaru of Oregon City. Susan and Glenn More