Lithia Subaru of Oregon City
Oregon City, OR
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Positive experience The experience at Lithia was more than I expected! Patricio was exceptional, he made me feel very comfortable and answered all questions, had patien The experience at Lithia was more than I expected! Patricio was exceptional, he made me feel very comfortable and answered all questions, had patience when explaining things and also provided extra help with instructions on special features in the car that have really been helpful. Dave provided great help going over the financial end and other papers making a sometimes uncomfortable type of experience very smooth. The informative test drive with Clint also added to my decision to buy a Forester. Overall wonderful service and a positive experience. I will recommend to friends. More
"AWESOME Buying Experience" We have bought and traded many vehicles over the years. This is our first Subaru and we couldn't be happier with the entire staff at Lithia Subaru of We have bought and traded many vehicles over the years. This is our first Subaru and we couldn't be happier with the entire staff at Lithia Subaru of Oregon City. From our combined sales persons (Dave and Mark) to the Finance Manager (Richard) up to and including the General Manager. They had the vehicle we wanted, made the financing about a seamless as possible, and best of all from start to finish was only a few hours -- done in record time in our book. If you are looking for a Subaru these are the folks to do business with!!!! More
Got more that i expected There service was great no pressure in buying. Would recomend to all my friends if they were looking for a new car. also took along time but they did There service was great no pressure in buying. Would recomend to all my friends if they were looking for a new car. also took along time but they did stay after they closed and got me the best interest rate as a suprise! More
Awesome The whole over all experience of purchasing my first Subaru for this dealership was awesome. My sales person Kiki Stonebraker made me feel comfortable The whole over all experience of purchasing my first Subaru for this dealership was awesome. My sales person Kiki Stonebraker made me feel comfortable and confident right from the start. Unlike most dealerships, there sales team did everything they could to help me and make the experience as stress free as possible. Thank you Lithia Subaru and Kiki Stonbraker for a great car shopping experience and my new Subaru. More
Typical song and dance Visited this dealer on Sunday with an appointment that was scheduled on Friday. Was "greeted" by some gruff individual. Told him that I had an appoint Visited this dealer on Sunday with an appointment that was scheduled on Friday. Was "greeted" by some gruff individual. Told him that I had an appointment to look at a particular vehicle. He calls over and the Internet manager shows up and we start looking and looking and guess what, the car that I wanted couldn't be found. Then the Internet manager got frustrated and passed me off to some other person. I left after that. So if you like to be handled in that manner, feel free to go there but don't say you weren't warned about it. More
Purchased a new (2015) Subaru Outback Great experience start to finish! We arrived at 7pm, an hour before the scheduled closing time on a Friday evening. The staff stayed on the job unti Great experience start to finish! We arrived at 7pm, an hour before the scheduled closing time on a Friday evening. The staff stayed on the job until well after 9pm to answer our questions and present an outstanding offer. They went the extra mile when a Thursday evening car show offer was misunderstood when presented by one of the show sales personnel. Although the car we wanted wasn't eligible for the special pricing discount, Lithia gave it to us anyway because of the minor confusion. We agreed to buy the car before leaving late Friday evening. All paperwork was quickly accomplished by Rick Norwood, the Finance Manager, and we agreed to come back the next day, a Saturday, to pay the balance remaining on the car. We requested some additional optional items be installed, and expected that work to necessitate a delay in us taking possession of the car until the following Monday or Tuesday. When we arrived on Saturday to deliver the payoff check and the title to our trade-in car, they had completed all of the options installation work and were ready to send us home in our new car! Wow! Our sales representative, David Meltzer, was GREAT throughout the process. His Friday evening efforts in our behalf were highly professional, and he quickly answered every question we came up with. Mr. Meltzer met us at the door when we arrived on Saturday. He escorted us directly back to Mr. Norwood to finish the financial paperwork. Again, Mr. Norwood got the job done quickly while at the same time having a friendly, fun and engaging conversation with us. Mr. Meltzer then took charge of us again and commenced our "whirlwind" hands-on training course so we could reasonably expect to get home without a serious threat of damage to the car. We sure hope to know the operating systems of our new Outback at a level just close to what David Meltzer knows...after we've been driving this car daily for a couple of years! He covered everything in easy to understand--if not immediately recall--language and practice examples. He's an outstanding Subaru salesman! Other members of the Lithia Subaru of Oregon City team also showed their sincere concern that we have a positive buying experience. Well Done! More
Fanntastic!! I have purchased a few new cars and this was, by far, the best experience. All of the financial paper work was explained in full. Then all of the bu I have purchased a few new cars and this was, by far, the best experience. All of the financial paper work was explained in full. Then all of the buttons, knobs, bells and whistles were explained. He even hooked up my cell phone to Bluetooth ands loaded my contact list. Best I have evr been treated. More
Wonderful Experience We have always loved Subarus and now we have a dealership that we love just as much. Lithia Subaru of Oregon City is an excellent experience when it We have always loved Subarus and now we have a dealership that we love just as much. Lithia Subaru of Oregon City is an excellent experience when it comes to shopping for and buying your new Subaru. Clean, organized and very relaxed. No pressure! Buying a car can be very emotional and it is a big investment. It is important that you work with a sales associate who will help you to make the right decision for you. We worked with Kyle Elsey and if you do not already have a contact at Lithia, we highly recommend you call him for an appointment. I sense that all personnel at Lithia operate with a "customer first" style and Kyle clearly demonstrates that approach. He takes the time to understand your driving needs and the time to fully explain the various models of Subarus so that you can make an informed decision. Completing the final paperwork with David was also a joy. We actually had fun during the process. When shopping for your next car, include Lithia Subaru of Oregon City and ask for Kyle. You will be glad you did. We are and we look forward to future visits to Lithia. Sincerely, John & Marna Theroff More
best customer service I went to subaru of Oregon city to buy a car and had the best customer service. I previously went to other dealers and got nothing but bad customer se I went to subaru of Oregon city to buy a car and had the best customer service. I previously went to other dealers and got nothing but bad customer service. The minute I arrived at Subaru in Oregon City I was greeted and treated like a valued customer. I would recommend this dealership to everybody I know thats looking to buy a car. The sales representative made the experience stress free. I bought a 2002 Subaru Impreza 2.5 RS used More
Pleasant experience buying a car with Kiki Stonebraker Stopped and test drove a car with Kiki Stonebraker. Kiki made me comfortable and enoyed the ride. I liked the dealer-customer relation, I liked the Stopped and test drove a car with Kiki Stonebraker. Kiki made me comfortable and enoyed the ride. I liked the dealer-customer relation, I liked the car and I bought it later. More