Lithia Subaru of Oregon City
Oregon City, OR
Filter Reviews by Keyword
By Type
Showing 2,770 reviews
Used car buying experience. I knew that my situation was not an easy one. I walked in and met Matt. He was curious and professional to me. I would have expected it from any deal I knew that my situation was not an easy one. I walked in and met Matt. He was curious and professional to me. I would have expected it from any dealership. When he found out it was not just an easy sale, that is when he and the sales manager went past my expectations. The hit a home run with me. I was not just a number or $ dollar sign. I became a new owner. After the sale they did not change, I was still a valued costumer! Weeks later I came back with questions I thought of. To me they were relevant. The level of service did not change.I was very happy and my questions resolved. The score with me is a 10 More
THE BEST SUBARU DEALER IN THE WEST! OUR EXPERIENCE WAS THE BEST! SALESMAN MATT ARTZ AND THE FINANCE LADY AND THE MANAGER, ALL THREE ARE EXCELLENT FOLKS WHO MADE THIS EXPERIENCE ONE I HA OUR EXPERIENCE WAS THE BEST! SALESMAN MATT ARTZ AND THE FINANCE LADY AND THE MANAGER, ALL THREE ARE EXCELLENT FOLKS WHO MADE THIS EXPERIENCE ONE I HAVE NEVER HAD BEFORE WITH A CAR DEALER. THEY ARE HONEST!! THEY DO NOT PRESSURE YOU FOR THINGS YOU DO NOT WANT! THEY GET YOU THE BEST RATE AVAILABLE! THEY ARE FRIENDLY AND JUST REAL NICE PEOPLE! IF YOU ARE LOOKING FOR A SUBARU DO NOT WASTE YOUR TIME ELSEWHERE BECAUSE NO OTHER DEALER IN THE NW COMES CLOSE TO THESE FOLKS.. IT WAS A REAL GOOD EXPERIENCE! AND THE SUBARU IS NUMBER ONE RIGHT NOW WHEN IT COMES TO SUV'S AND OTHER MODELS! I AM A RETIRED TEACHER AND I RESPECT AND VALUE THE QUALITIES THESE FOLKS HAVE FOR THEIR CUSTOMERS. More
Wonderful Buying Experience! I had such a great experience working with this dealership! I went in to buy my first car and knew absolutely nothing about the process and came in to I had such a great experience working with this dealership! I went in to buy my first car and knew absolutely nothing about the process and came in to look at a particular car not really knowing what to expect. The entire staff was so friendly and helpful and in particular, Sterling Beaty and Daniel Stiefel went above and beyond helping me get through the buying process. I 100% recommend this dealership if you are looking for an easy and pain free car buying experience. More
very pleasant kiki stonebraker was very helpful very easy to work with and never pushy even when i asked her really tough questions she always kept her cool and she kiki stonebraker was very helpful very easy to work with and never pushy even when i asked her really tough questions she always kept her cool and she will be my go to person when i need something answered or addressed about the car and i recommended her to a few family memebers More
Great Buying Experience David Meltzer did a wonderful job throughout the entire process. From the moment I first contacted the internet sales department he was responsive, a David Meltzer did a wonderful job throughout the entire process. From the moment I first contacted the internet sales department he was responsive, and great at following up to check in with us. We were very particular on the color and features we wanted in a vehicle. He found us the exact car we were looking for, and we waited about 2 weeks for the vehicle to arrive. When the day finally came to pick up our new Outback. David had all the paperwork organized and ready to quickly get us into the Finance Managers office. Rick Norwood did a great job explaining all of our options and is great to work with. He did a great job, and presented plans that match our financial situation and needs. Great guy to work with. After visiting the finance department David took us out and explained all the new features of our new outback. He took me for a test drive and showed me how all the features work. We actually spent about an hour and a half going over all the features of the new car. I actually feel like I can use all the features on my new car. (Which normally, I'm completely lost) My last car was a MINI Cooper, and I still had no idea how to properly use anything.. He did a wonderful job. Give David your business, he will take the time necessary to answer all your questions, and make sure you have a truly exceptional experience. More
impeccable customer service I have to commend this dealership on their customer service, just fantastic! I bought my car here solely on my salesman's customer service and devotio I have to commend this dealership on their customer service, just fantastic! I bought my car here solely on my salesman's customer service and devotion to meeting my needs. I would not recommend any other delaership. From the very first day I walked onto the lot Sterling was honest and very helpful. These guys are not anything like the stereotypical car salesmen, they will be completely honest and make you feel like buying a car is easy and actually fun. Outstanding.. More
Only one good person I would only recommend this dealership if that person is able to work with Kiki Stonebraker. She was the nicest saleswoman I have ever worked with and I would only recommend this dealership if that person is able to work with Kiki Stonebraker. She was the nicest saleswoman I have ever worked with and extremely kind. I would recommend Her to everyone. The manager wasn't very kind at all made rude comments. But Kiki was amazing! More
Awesome! I received outstanding service from Lithia Subaru. They spent the time to answer all my questions, were not pushy at all (I went to a different dealer I received outstanding service from Lithia Subaru. They spent the time to answer all my questions, were not pushy at all (I went to a different dealership and they were) and Daniel Stiefel and Ryan Vaughn were very friendly and helpful with all my questions. They made sure my experience was great even after I bought the car and still keep in touch to answer any questions I may have. I highly recommend Lithia Subaru! More
Great Experience We highly recommend asking for Kiki Stonebraker. She made our buying experience actually enjoyable. When it came time for us to do the paperwork, An We highly recommend asking for Kiki Stonebraker. She made our buying experience actually enjoyable. When it came time for us to do the paperwork, Andrea Cook was as fast and efficient as they come. More
Brand new 2015 Wrx! I had no problem getting into a brand new 2015 Wrx as a first time limited credit history guy. David Castillo was my salesman and he did an excellent I had no problem getting into a brand new 2015 Wrx as a first time limited credit history guy. David Castillo was my salesman and he did an excellent job! He gave me an amazing interest rate with only 3 months credit history! I couldn't be happier with my new car! Thanks to David Castillo and lithia subaru! More