Lithia Subaru of Oregon City
Oregon City, OR
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Excellent sales service The salesman was excellent. His knowledge of the vehicle, its special features, warranties, etc. was outstanding and communicated in a very clear way The salesman was excellent. His knowledge of the vehicle, its special features, warranties, etc. was outstanding and communicated in a very clear way. He was not pushy and in no way pressured us. We compared prices at 3 local dealerships and Lithia was very flexible and able to negotiate fairly and quickly. More
'First' car, at 33 years old Great service, great attention to the customer. Walked in and was engaged immediately. CD player wasn't functional, which I didn't realize until later Great service, great attention to the customer. Walked in and was engaged immediately. CD player wasn't functional, which I didn't realize until later, but otherwise a great deal. Would have replaced the system soon anyhow. Kiki and Rick, well played; ya got me for next time for sure.... More
Best first time buyer experience! I went in looking for a subaru wagon. They had a pretty decent selection of what was in my price range. It was my first time buying a car so I was a l I went in looking for a subaru wagon. They had a pretty decent selection of what was in my price range. It was my first time buying a car so I was a little scared to be pressured into something I didn't want, but Kiki, my sales person was the best!!! And Andrea helped me fiance my first big purchase. It was a ton of fun, lots of laughter and I drove off with my very own Subaru!! I highly recommend this dealership and ask for these ladies, they kick butt! More
Excellent customer service We were shown the exact car that we wanted the salesmen Mathew and the finance guy Richard were incredibly professional and friendly I would recommend We were shown the exact car that we wanted the salesmen Mathew and the finance guy Richard were incredibly professional and friendly I would recommend Litha Subaru to my friends and will return to purchase another vehicle from them Thanks for the great experience Satisfied customer Randall Smith More
Went in fully on guard - left happy and relaxed My husband and I went in to Lithia Subaru of Oregon City saying we would *not* buy the first car we saw - and left with exactly the car we wanted, and My husband and I went in to Lithia Subaru of Oregon City saying we would *not* buy the first car we saw - and left with exactly the car we wanted, and happy with our purchase. Kiki did an excellent job listening to what we wanted - a repeat of the previous Subaru we'd bought, about 10 years old with about 100,000 miles for about $10,000, with a manual transmission. She floated a couple of options by us, but by the time we'd spent some time discussing how we live with our car - team driving, sleeping in the back with a dog or two, towing a Harley or two, cross-country skis thrown in the back with dog - she'd whittled down likely options to the sole manual shift car on the lot. We got in, drove around the (extended) block, and felt right at home. For a new saleswoman, Kiki showed great confidence, in addition to great listening skills, paying attention to what we wanted and working to meet our needs. She asked for help from her mentor Val when needed, and he cross-checked her work, which in fact didn't need any correction. Kiki and her manager Val were a pleasure to work with. David did a great job guiding us through the paperwork, and amended it when we had a question about one of the terms we'd discussed with Val and Kiki. They also addressed some general concerns I had about dealing with Lithia. I've been unable to find the case I had in mind, and won't mention it in this post. Val addressed my concerns head on to my satisfaction We were fully on guard prepared to fend off aggressive sales staff. Instead we found friendly, cooperative, professional folks, and left with the car we were looking for, happy with our purchase, and the people that had sold us the car at Lithia. Susan and Gary More
All-around excellent Everyone we dealt with at Lithia Subaru in Oregon City went out of their way to make this an awesome car-buying experience. I would highly recommend t Everyone we dealt with at Lithia Subaru in Oregon City went out of their way to make this an awesome car-buying experience. I would highly recommend them to friends, family, or anyone interested in quality service. Great selection, friendly, respectful, and knowledgeable staff. More
Good experience Overall good experience. Process took a little longer than desired but everyone was friendly. Enjoyed working with Andrew. Would recommend Lithia as a Overall good experience. Process took a little longer than desired but everyone was friendly. Enjoyed working with Andrew. Would recommend Lithia as a place to buy a car. More
We're Happy With Our 2015 Subaru Outback Purchase Experience Eugene Rude, the sales representative who assisted us, is PREMIUM PEOPLE, and one could not ask for a nicer, more knowledgeable, salesman. My wife an Eugene Rude, the sales representative who assisted us, is PREMIUM PEOPLE, and one could not ask for a nicer, more knowledgeable, salesman. My wife and I had a pleasant and productive auto purchasing experience. There are good reasons that we don't like to buy cars very often, but Lithia Motors, and Gene, made a financially challenging purchase feel almost good to make! More
Great Experience Patricio was a joy to work with. He didn't take me to see cars that weren't in my price range. When I said, "Not interested in X" he didn't try showin Patricio was a joy to work with. He didn't take me to see cars that weren't in my price range. When I said, "Not interested in X" he didn't try showing me one more. He was respectful, knowledgeable. When I had questions about the service history on the car, he went and got the information from the service department. The best part I think was that our dog was welcome in the showroom with treats. I was impressed that where they spend their time and effort advertising most is with the Oregon Humane Society. The financing people were great too. More
New Subaru Legacy Lease Working with Mark at Lithia to purchase our Subaru Legacy was a very positive experience. He was very helpful and knowledgeable throughout the whole Working with Mark at Lithia to purchase our Subaru Legacy was a very positive experience. He was very helpful and knowledgeable throughout the whole process. I also feel like I can call or stop in with any questions or concerns I might have which is really nice since they are a local dealership. We would definitely recommend Lithia to other people searching for a car. More