Lithia Subaru of Oregon City

Customer Service We had a good experience with Gene & Andrea, they were very polite and friendly. My wife and I found the car we wanted and Andrea took care of us wit We had a good experience with Gene & Andrea, they were very polite and friendly. My wife and I found the car we wanted and Andrea took care of us with the financial process. The only downside was when we sat down to talk about the price. The haggling with the guy behind the glass began. We told Gene what we could afford and things went from slow to a crawl. In the end they gave us exactly what we proposed at the beginning and just moved some numbers around to make the deal happen(3hs)later. We understood they were going to get on the phone and find a lender but, come on guys we came in prepared and it turned into a long day. Gene was great, he bent over backwards to get the service department to fix a couple of things with the car. We knew that we were buying a used car and the sale would be AS IS. Thank you Gene. Andrea was the bomb (she made the deal) She was patient with us and explained in detail the paperwork along with a bonus giving us a 2 year extended warranty. If Andrea had been behind the window we would have been done in half the time (JUST SAYING )!!! O.C. Lithia Subaru has a good mid-level used car inventory, they beat all the other dealers in that area along with their Service Dept. Service guys did their best. Yes we would come back for a new car next time but, we would have our financing lined up. More

Thorough and thoughtful! As a first time NEW car buyer I was walked gently through the processes of not only learning about my car, but understanding the many options to help As a first time NEW car buyer I was walked gently through the processes of not only learning about my car, but understanding the many options to help protect my new investment. The stress of buying was reduced to a minimum by all involved, but mainly by the very helpful David Melter and by Annie who walked me through a daunting pile of papers so efficiently! Thank you and the rest of the staff. I'm a happy owner.:-) More

Very happy car & experience! Had exactly the car I was looking for, friendly help and very informative! Made the experience easy and stress free. Would definitely purchase a car Had exactly the car I was looking for, friendly help and very informative! Made the experience easy and stress free. Would definitely purchase a car here again. More

Getting my new car was so fast and super easy?? It was great no pressure. Very easy to talk to. Found exactly what I wanted. Very happy with Lithia Subaru. It was great no pressure. Very easy to talk to. Found exactly what I wanted. Very happy with Lithia Subaru. More

Car I wanted in 3 days. I came in looking for something very specific and I gave my price range. When I left, I had to go with my second choice in the color I wanted but I ha I came in looking for something very specific and I gave my price range. When I left, I had to go with my second choice in the color I wanted but I had every other feature I wanted and it fell into my price range. We didn't really play any kind of games and it was a smooth process. More

Excellent experience This was the best car buying experience we have ever had. Matt is an excellent sales rep, he listened to what we needed, offered suggestions and info This was the best car buying experience we have ever had. Matt is an excellent sales rep, he listened to what we needed, offered suggestions and information and then let my husband and I discuss our options without being pushy. He discussed the cars we were looking at fairly, and without all the annoying sales rep tactics. We will be back to deal with Matt the next time we are shopping cars! More

Best car buying experience We came to look for a used Subaru. They had a great selection of used Subaru's and we quickly found our dream car. Kiki met us at the door. She was fr We came to look for a used Subaru. They had a great selection of used Subaru's and we quickly found our dream car. Kiki met us at the door. She was friendly, personal and didn't give off the "car salesman" vibe that you usually find at a dealership. I would highly recommend her for anyone looking to deal with a honest and get er done sales person, there aren't a lot like her out there! Only complaint I had was with the car, not sales. A week after buying it we found out that it needed both brakes and wiper blade replacement, this was kinda a disappointment when spending so much on a car, but hey you can't win them all. I will just remember to check these things myself next time and not rely on a dealer mechanic. More

Great experience to buy a car my husband and I were greeted when we walked in and the salesman that helped us was KIKI Stonebraker , she was so friendly and laid back we di my husband and I were greeted when we walked in and the salesman that helped us was KIKI Stonebraker , she was so friendly and laid back we didn't feel pressured at all. We ended up purchasing a 2010 Subaru. From the salesman to the financial they were both very helpful and not once did we feel like they were just trying to push to buy a car. By far the best dealership out there with lots of options and the friendliest! I will be recommending lithia Subaru to everyone. More

Great experience I searched a car online and met Kiki at lithia. She helped me with the deal on Honda CR-V. I am loving my car. Friendly people and helped me real quic I searched a car online and met Kiki at lithia. She helped me with the deal on Honda CR-V. I am loving my car. Friendly people and helped me real quick with the paper work too. More

Painless David Meltzer was the most honest upfront salesman I have ever worked with. When I had a question or concern he got right back with me with an answer. David Meltzer was the most honest upfront salesman I have ever worked with. When I had a question or concern he got right back with me with an answer. Wonderful group of people! More