Lithia Subaru of Oregon City
Oregon City, OR
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Service Request Very, very disappointed in customer service. I never was able to talk with a service tech/person. Called at least 3 times and even left a message wit Very, very disappointed in customer service. I never was able to talk with a service tech/person. Called at least 3 times and even left a message with no call back received. Consequently, you have pretty much lost a repeat customer. I needed to determine the best process to get a new air conditioner compressor. This was not an inexpensive service. I feel if I had an emergency, service could not be relied upon. Too bad as they are convenient for me to use. More
New Forester Purchase All across the board, the Lithia staff helped me every step of the way. Because I was looking for particular specifications, I ordered a 2016; and it All across the board, the Lithia staff helped me every step of the way. Because I was looking for particular specifications, I ordered a 2016; and it was delivered about three weeks ahead of schedule. I am very impressed with my new Forester; and I am equally impressed with the way these people operate their dealership. More
pleasure to deal with I have twice met with Richard, first after my purchase of a Subaru and then when I wanted to obtain additional insurance. Both times I was impressed I have twice met with Richard, first after my purchase of a Subaru and then when I wanted to obtain additional insurance. Both times I was impressed with the organization and professionalism that he displayed. He was a true pleasure to work with. More
Great Sales Staff I recently visited Lithia Subaru of Oregon City and had the pleasure of working with both Matt and Kiki of the sales staff. They were both very friend I recently visited Lithia Subaru of Oregon City and had the pleasure of working with both Matt and Kiki of the sales staff. They were both very friendly, knowledgeable, and generous with their time. They helped me find the exact car I was looking for and were instrumental in providing a pleasant and successful car-buying experience. More
Great experience! We purchased a used Suburu Crosstrek from Lithia and could not be happier with our car and the experience. Kiki and Annie were incredibly helpful and We purchased a used Suburu Crosstrek from Lithia and could not be happier with our car and the experience. Kiki and Annie were incredibly helpful and friendly, and made sure every one of our needs was met. I would definitely recommend Lithia of Oregon City to anyone in the market for a new or used Suburu. More
Amazing Awesome dealer! I highly recommend her, Kiki is a great sales person. Very patient and kind. She made my experience over the top! Best experience ever Awesome dealer! I highly recommend her, Kiki is a great sales person. Very patient and kind. She made my experience over the top! Best experience ever. More
Awesome customer service I walked into the dealership and Kiki immediately greeted me with a smile and a hand shake. I told her what I was looking for and she helped me narrow I walked into the dealership and Kiki immediately greeted me with a smile and a hand shake. I told her what I was looking for and she helped me narrow down the perfect car for me. When we were test driving the car she made great conversation and was really funny. When it came to financing, she walked me through a few unexpected issues and was never pushy about the sale. Afterwards, she follwed up with a friendly text to make sure I loved my car. Great experience! More
Overall pretty easy experience. We worked with Kiki who was beyond awesome. She takes a very chill and low key approach to car shopping. She was very informative and just fun to be a We worked with Kiki who was beyond awesome. She takes a very chill and low key approach to car shopping. She was very informative and just fun to be around. Her personality took away a lot of the stress of buying a car. We didn't have to "haggle" to much with the manager for what we wanted. And our finance guy, I can't remember his name was awesome and efficient and also very relaxed. We love our car so far and can't wait for the adventures. More
Car buying went well, the people there were very friendly and we're very helpful with everything that they could be. Would recommend this dealer to anyone thinki went well, the people there were very friendly and we're very helpful with everything that they could be. Would recommend this dealer to anyone thinking about buying a car. More
Best car buying experience ever! I hate heat, I hate car shopping and on a day where the temperature hit 106 degrees my husband made me drive 50 miles to look at the Subaru Forester I I hate heat, I hate car shopping and on a day where the temperature hit 106 degrees my husband made me drive 50 miles to look at the Subaru Forester I was interested in because he knew I wouldn't last long enough to keep him from getting the Taurus he wanted to buy. Thank you Kyle, who moved three cars, crawled into the one I wanted from the passenger side because the driver's side was inaccessible and managed to get that vehicle out of the tightest parking spot I've ever seen, just so we could do a test drive. He helped us make an informed choice between two great cars (both of which were Foresters) and the Taurus got completely forgotten - my husband is now enamored with Subaru. I've already given Kyle's card to three people And Rick? He made the miserable part of car shopping (financing) as pleasant as it could possibly be. Thank you both for everything. More