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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

June 22, 2022

We couldn’t have been treated with more care! We will be back for service! Thanks More

by PAMKRAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle!!!!
Jun 23, 2022 -

Lithia Subaru of Oregon City responded

Thanks for this amazing review! Our Service Team is always here to assist you at Lithia Subaru of Oregon City.

June 22, 2022

Jodie Chase has been amazing. She has made sure to get me the best service with the best price she could offer. She has handled my stress and frustration with understanding, and s More

by STEPHEN420069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie Chase
Jun 23, 2022 -

Lithia Subaru of Oregon City responded

It is our pleasure to assist you with all your Subaru needs here at Lithia Subaru of Oregon City. We appreciate you taking the time to leave such wonderful remarks about our Service Team. It is always great to make our customers happy and provide them with the best prices possible. Please do not hesitate to reach out to us for any future needs.

June 22, 2022

It took over two hours for express. Once you were done you didn’t fill my windshield fluid. More

by IZZYMAKARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny
Jun 24, 2022 -

Lithia Subaru of Oregon City responded

Hi Izzy, I would like to apologize for the wait time you recently experienced. I assure you our team does our best to provide these services in an efficient manner, unfortunately, the number of customers we have at any given time is simply out of our hands. In regards to your wiper fluid, please consider reaching out to me at the number below so that I can assist in getting this resolved. 503-656-0612 Christopher Aldworth Service Manager

June 21, 2022

It was an amazing Great service front start to end I was very excited when I got my car back More

by GIOVANNIZARATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jun 22, 2022 -

Lithia Subaru of Oregon City responded

We are honored to have provided you with an amazing 5-star experience here at Lithia Subaru of Oregon City. Please do not hesitate to reach out to us for any future automotive needs you may have.

June 21, 2022

Disorganized. We had to go back to complete the DEQ smog test on our car. They had previously told me it would be conplete before I took it off the lot. More

by lw
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cory Fay, Geoff Eades, Brianna Molina Martinez
Jun 23, 2022 -

Lithia Subaru of Oregon City responded

Hi LW, Thank you for bringing this to our attention, we apologize for the confusion and understand your frustration. While this test has been completed, I hope you will consider reaching out to me at the number below should you have any continued concerns. Thank you, 503-723-2242 Cory Fay General Sales Manager

June 21, 2022

Service has always been great… I did have to wait over 2 hours for an express oil change this time though. The service person asked if I had an appointment but I’ve always been told that there is no appt ne More

by TIM@REICHS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jun 22, 2022 -

Lithia Subaru of Oregon City responded

Hi Tim, thank you for taking the time to share this feedback. While I'm sorry to learn of the confusion regarding oil change appointments, I'm pleased to see your overall visit went well. If there is anything we can do to help before your next oil change, please don't hesitate to reach out.

June 18, 2022

Jodie always provides excellent customer service. She is a very hard worker and always does her best to make it a pleasant visit. I can always count on her and her team. More

by DNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Jewell
Jun 19, 2022 -

Lithia Subaru of Oregon City responded

Our Sales Team here at Lithia Subaru of Oregon City loves to know that we are providing excellent customer service, so we appreciate you taking the time to acknowledge it. It would be our honor to be of service to you again!

June 17, 2022

Work done to my vehicle was done professionally and in a short period of time. More

by UROMAN44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jun 18, 2022 -

Lithia Subaru of Oregon City responded

We are pleased to have provided you with professional and timely servicing. We appreciate you taking the time to leave us this amazing review and we look forward to seeing you again here at Lithia Subaru of Oregon City.

June 17, 2022

love the service and the prompt response also financial department was great and quick with no problems More

by 98683will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, Sarah Duff, Teddi Finch
Jun 19, 2022 -

Lithia Subaru of Oregon City responded

Lithia Subaru of Oregon City is always grateful to be informed that we are providing prompt and great services to our customers. We appreciate your business and look forward to seeing you again.

June 16, 2022

Friendly, informative, and on time. Love it! Couldn't ask for better service and will definitely be back! More

by MARGO_CHRISTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jun 17, 2022 -

Lithia Subaru of Oregon City responded

Hello Margo, We certainly love to hear it! It's our sincerest pleasure to provide friendly, informative and timely service at Lithia Subaru of Oregon City. Travel safe and we'll see you again next visit.

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