Lithia Subaru of Oregon City

Great Experience Wonderful experience at Lithia Subaru of Oregon City. With the honest help of sales woman Melinda Cavanah, I was confident and pleased about the purch Wonderful experience at Lithia Subaru of Oregon City. With the honest help of sales woman Melinda Cavanah, I was confident and pleased about the purchase of my (new to me) pre-owned vehicle. Definitely would recommend this dealership to anyone. More

I love my new car! Kiki was so easy to work with! No pressure, she cared about what was important to me. She was knowledgeable about the model and patient while I stru Kiki was so easy to work with! No pressure, she cared about what was important to me. She was knowledgeable about the model and patient while I struggled with taking a big step in getting a new car. I appreciated her going through the process with me and felt she only wanted what was right for me. Thank you K More

"Let's just look around" Thank you very much to Ryan "Hulk" Holcomb from Oregon city subaru. My husband and I walked away with our dream car. We started out with a subaru cro Thank you very much to Ryan "Hulk" Holcomb from Oregon city subaru. My husband and I walked away with our dream car. We started out with a subaru crosstrec and went to go get a service light fixed only to walk out with a pre owned 2015 subaru outback! And if any woman understands when the husband says "Let's go walk around" usually means we're going home with something NEW later! Thank you Ryan for fighting to get our right price and our dream car for us. We will recommend this place to anyone! More

Refreshing to have a dealer that uses e-mail Researched the model and trim line of the car I wanted (2016 Crosstrek). Contacted them through the Internet portal with all the specifics I was looki Researched the model and trim line of the car I wanted (2016 Crosstrek). Contacted them through the Internet portal with all the specifics I was looking for. Received a quick and detailed reply through e-mail from Patricio Soler at Lithia Subaru. I met with him the following weekend to test drive and talk over available upgrades. They didn't have the exact car I wanted on hand, but he found one on it's way into port. I didn't feel rushed or pressured to buy anything. He spent the time to show me all the possible upgrades and their costs (with discounts). He also helped me research alternatives to the trailer hitch option. I settled on having the trailer hitch and upgraded speakers installed at the port. I also sprang for the roof rail crossbar kit. Overall I felt I was able to research options and see what they looked like on the showroom cars without any sense of urgency/pressure. They evaluated my trade in (2010 A3 tdi) and made me an offer. Patricio sent me updates all during the delivery process. About a month later my car was ready and I got the phone call to come over and buy it. The whole process of buying it went smoothly. The finance guy, Richard, explained all the warranty and service options. He was friendly, funny, and seemed genuinely interested in helping to select the best options for what I plan to do with the car. I elected to go with the 7 year warranty with the oil change contract. Afterward Patricio spent an hour to go through all the new features of the car (Eyesight, road assistance, navigation, voice control). It was the first time I had a salesman go through a new car to show where every button was located and how to get the most out of the system. Overall I found the experience to be one of the best that I've had when buying a car. I really like how they use e-mail to communicate details. Other dealerships will send you an automated response and make you call. I much prefer having the details and costs upfront in the e-mail. Kudos to Lithia for using technology and being open about prices. More

Good buying experience Customer facing people are very friendly and will answer all your questions with patience how much ever you ask. Had a very good experience with the t Customer facing people are very friendly and will answer all your questions with patience how much ever you ask. Had a very good experience with the test drive and got a detailed explanation of the vehicle and the kit. Over all a very good buying experience and I would recommend Lithia Subaru to people whom I know. One start less on the rating is for the lack of knowledge on the vehicle and the options on each vehicle. I know Subaru has a wide rang of options to choose from, to please the customer. But on the other hand it is little hard for the sales person to keep up to date with the details, on finger tips. So they took little longer time to find out what I needed. Also, one of the internet sales person promised me something which is not provided by Subaru. However I was okay as I know I am not going to get that feature and had a second choice in mind. More

Quick and easy. What a great experience. Walked in and was greeted by Andrew Hetzler. He lead me through the entire process and made it very easy and enjoyable. He What a great experience. Walked in and was greeted by Andrew Hetzler. He lead me through the entire process and made it very easy and enjoyable. He was extremely knowledgeable and very professional even with someone like me that has very little car knowledge. Thank you so much! More

Simply Buying aSubaru Outback Ltd I wanted to buy a Subaru Outback Ltd in the simplest, most transparent, up front communication way possible. I found Rick Norwood, KiKi Stonebreaker a I wanted to buy a Subaru Outback Ltd in the simplest, most transparent, up front communication way possible. I found Rick Norwood, KiKi Stonebreaker and their team to be in positive support of my buying experience. More

Lithia goes the extra mile! I recently had my 2014 Subaru outback serviced at Lithia Subaru. A serpentine belt was making noise and needed to be replaced with only about 47k mil I recently had my 2014 Subaru outback serviced at Lithia Subaru. A serpentine belt was making noise and needed to be replaced with only about 47k miles on the vehicle. Although that belt was not under any official recall, the service staff at Lithia took care of fixing it for me at no cost. This is just a single example of the kind of exceptional service they provide every time I get my Subaru maintained at their shop. Thanks guys! Kris H. More

Outstanding customer service David, Mark, Val, and Andrea were fantastic throughout the process of buying my Forester. They were friendly, honest, and straightforward. I would abs David, Mark, Val, and Andrea were fantastic throughout the process of buying my Forester. They were friendly, honest, and straightforward. I would absolutely recommend this dealership to a friend looking to purchase a vehicle. More

Fair pricing and dedicated staff. Kiki worked with me to make sure I got the best price and the right vehicle for me, she was efficient and helpful. I liked the selection of vehicles. Kiki worked with me to make sure I got the best price and the right vehicle for me, she was efficient and helpful. I liked the selection of vehicles. More