Lithia Subaru of Oregon City
Oregon City, OR
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Great Customer Service We had a wonderful experience today buying our new GMC Terrain. David was very helpful and such a nice guy. Thank you! -Amy, Adam & Eli We had a wonderful experience today buying our new GMC Terrain. David was very helpful and such a nice guy. Thank you! -Amy, Adam & Eli More
DK was great This is the second Subaru we have purchased at Lithia. Each time all went well and smoothly. In comparison to other car buying experiences, I 'd rate This is the second Subaru we have purchased at Lithia. Each time all went well and smoothly. In comparison to other car buying experiences, I 'd rate this an A+. Thanks DK. More
Great Experience! First time buying a car and it was a GREAT experience! DK was very personable and nice, willing to answer questions and NOT pushy! I really appreciat First time buying a car and it was a GREAT experience! DK was very personable and nice, willing to answer questions and NOT pushy! I really appreciated that they drove all the qay out to my home town to get all the signatures necessary to drive home that night! More
Satisfied Customer since 1993 The quality of Service was super, friendly and knowledgeable, I have had Lithia service my cars since 1993. I trust and respect each and everyone that The quality of Service was super, friendly and knowledgeable, I have had Lithia service my cars since 1993. I trust and respect each and everyone that I have dealt with, especially Gary Chartier recently and plus all staff, Daniel also.. I have had to take my vehicle in for service, and was told later I needed a new harness. Part was delivered and installed, plus a bonus my 2001 Legacy GT looked like it came off the show room. Thank you team for taking an extra step for a little old lady from Canby! More
Outstanding customer service I purchased my used 2013 Subaru Impreza here in February 2016. After a few test drives and communication with other dealerships, and I am beyond conf I purchased my used 2013 Subaru Impreza here in February 2016. After a few test drives and communication with other dealerships, and I am beyond confident with my decision to have worked with Lithia Subaru. Kiki in sales was fantastic. She was very friendly, informative and professional. She provided excellent customer service and showed strong knowledge of their vehicles. She helped tremendously to negotiate my trade in value and made my experience so positive. Richard guided me through the financing process and went over all the paperwork with me. He was very transparent, informative and thorough. I will definitely recommend this business to anyone seeking to purchase a new or used vehicle. More
Excellent car buying experience After having a very bad experience looking for a new crosstrek at another Portland dealer, we came to Lithia Subaru. Devon was knowledgeable and helpf After having a very bad experience looking for a new crosstrek at another Portland dealer, we came to Lithia Subaru. Devon was knowledgeable and helpful throughout the process, very personable and not overly pushy. She answered all of our questions and made us feel very comfortable. I can actually say I had a GOOD first car buying experience now. I would recommend Devon to anyone looking for a new Subaru. More
Great friendly customer service Ready for me when I showed up for the appointment and had the car ready. DK was very knowledgeable with Subaru and the sti I ended up purchasing. Sale Ready for me when I showed up for the appointment and had the car ready. DK was very knowledgeable with Subaru and the sti I ended up purchasing. Sales staff was quick and painless, overall great experience I highly recommend. More
Good service and a surprise! Got a coupon for 1/2 off a gold detail, brought my car in for an oil change and the detail, They brought me home, and picked me up when it was done, t Got a coupon for 1/2 off a gold detail, brought my car in for an oil change and the detail, They brought me home, and picked me up when it was done, the detail was very well done, the cleanest my car has been since I got it! It looks almost brand new! They even got out all the arborvitae leaves! Excellent speedy check in, and they even replaced my old ratty mats with new ones! More
Quality fast friendly service Amazing staff and great service!!!!! I drove in late from work and these guys greeted me right away were extremely friendly and were able to complete Amazing staff and great service!!!!! I drove in late from work and these guys greeted me right away were extremely friendly and were able to complete my oil change very quickly and took the time to go over my cars issues. I was treated excellent and felt very welcome you guys have all stars on your staff! More
Excess oil They are terrible. The customer service is lacking. I took my car there on 1/29/2016 for oil change. I cleaned my wheels by taking them off the vehicl They are terrible. The customer service is lacking. I took my car there on 1/29/2016 for oil change. I cleaned my wheels by taking them off the vehicle a week later only to notice oil splashed around the wheel wells. I called their service department left a message for Daniel to explain what I saw. I got no response. I emailed them a few days, still no response. I called again finally got an apt to take my car back in today 2/15/2016. The tech said it's water. Or road grime. Not water! I showed them the photos I took two weeks earlier the tech said water again. Incensed at that remark I left. My car is 2014. Oil attracts dirt, they called it road grime. Well after three weeks dirt sticks to the oil duh!!! I would not recommend them to anyone. The tech was dismissive and the manager David Mortlock was apathetic to say the least. More