Lithia Subaru of Oregon City

super easy and comfortable car buying from start to finish This is my third Subaru and it was the easiest car buying experience I have ever had. We started with an email request for information and ended up w This is my third Subaru and it was the easiest car buying experience I have ever had. We started with an email request for information and ended up working with David at the dealership. He listened to my needs and provided outstanding customer service without any high pressure sales tactics. I also appreciate his follow up in the days after my purchase; he has reached out to make sure I am happy with my new car and he has made himself available for any questions. I love my new Forester! Thank you, David. More

Relaxed and safe Sometimes you walk into a dealership and you are swarmed by hungry sales representatives who are more more interested in commissions than they are mat Sometimes you walk into a dealership and you are swarmed by hungry sales representatives who are more more interested in commissions than they are matching the right person to the right car, but that was not the case at this dealership. It was such a relief to be given time to make the right decision for me and to be paired with someone so knowledgeable about cars. Really a wonderful experience. More

Excellent service with genuine and attentive staff! I bought my first new Subaru from Oregon City Lithia and they made the experience excellent. They were knowledgable and very friendly. They made the p I bought my first new Subaru from Oregon City Lithia and they made the experience excellent. They were knowledgable and very friendly. They made the process easy and made sure I got all my questions answered! The scenic test drive doesn't hurt too! More

He was super awesome He made my experience super personal to me he seemed like a friend that was trying to help me out which was cool ! He helped me get into my new Cross He made my experience super personal to me he seemed like a friend that was trying to help me out which was cool ! He helped me get into my new Crosstrek which I love !!(: More

Customer-centered service Two stories to illustrate Lithia Subaru's effort to do right by the customer. #1) I took my car in for an oil change. The car leaked oil when I Two stories to illustrate Lithia Subaru's effort to do right by the customer. #1) I took my car in for an oil change. The car leaked oil when I got home. The plug was not stripped, but still, this was not good. Lithia sent someone to my home to clean the oil from my driveway; drive the car back to the dealer, redo the oil change, wash the engine (and the car!), and drive my car back to my house.. The inconvenience to me - neglible. #2) My head gasket showed signs of "weeping" at about 60k miles. Were I not so ticked off, I might have done some weeping myself. My service rep, Gary Chartier listened to my ranting with total patience and empathy. He explained the problem, all the contingencies and gave me recommendations. Subaru's customer help line is sort of legendary, so I called them. They helped pay the bill to the tune of $1000. Lithia Subaru (Oregon City) loaned me a car while mine was being repaired. No company manufactures all their cars to 100% reliability. I still think Subaru is probably better than most. I know, with all certainty, that the Oregon City Subaru service department treated me better than any service department I have ever dealt with.. More

Service recall on my Legacy Sean Sanders was very attentive, has great customer service skills and took care of my service needs!! Very impressed with Lithia and both sales and Sean Sanders was very attentive, has great customer service skills and took care of my service needs!! Very impressed with Lithia and both sales and service! My sales rep, Andrew Hetzler, has been awesome!! More

Excellent service All around great service! Kiki was very friendly and personable and really helped me feel at home. Very straightforward and clear when addressing my q All around great service! Kiki was very friendly and personable and really helped me feel at home. Very straightforward and clear when addressing my questions and concerns, and stuck with me through every step of the process. Definitely recommend! More

No better place to buy a car. I recently financed a 2016 Impreza sport from Lithia and couldn't be happier with the service Matt Artz and his team provided from beginning to end. I I recently financed a 2016 Impreza sport from Lithia and couldn't be happier with the service Matt Artz and his team provided from beginning to end. I went in with a vague idea of the car I wanted. I left with a car I love, a thorough understanding of all of its components, and a payment 10 dollars lower than I'd expected. They really took the time to make sure I knew the car I was getting and the price I was looking for. I would absolutely recommend Lithia, and Matt, to anyone looking to buy a car. If you live in Portland, there may be closer dealerships, but the trip out to Lithia is well worth it. More

Great team I had a very good experience with Kiki and other team members at Lithia Subaru in OC. Staff took time to explain the basics of the Crosstrek, the fi I had a very good experience with Kiki and other team members at Lithia Subaru in OC. Staff took time to explain the basics of the Crosstrek, the financing, and we're friendly and easy to be around. Thank you! More

Fantastic Service Patricio was extremely helpful and patient with us as we compared vehicles to match our desired features and our budget. He knew the details of all th Patricio was extremely helpful and patient with us as we compared vehicles to match our desired features and our budget. He knew the details of all the various models and trim levels of the vehicles we looked at. He helped us get a fantastic new Forrester at a great price. More