Lithia Subaru of Oregon City

Great job! Shawn did a great job of letting us sell the car to ourselves. He answered all our questions unabridged and we felt good about our purchase of a car a Shawn did a great job of letting us sell the car to ourselves. He answered all our questions unabridged and we felt good about our purchase of a car and still do. More

March 2016 Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made the whole process pretty easy on the front end. When the others got involved is when it slowed down a bit, and Skylers offers were reversed. Overall I felt like I got a fair deal, but for the "big dogs" to come in and reverse an offer that was made is why people hate the car buying experience. I would think you want your customers to walk away feeling great, not just so-so after spending such a large amount. I was told once the final price was agreed upon, it would be about an hour and a half more to do all the paperwork. 4 hours later I was finally driving away. That was a disappointment. Over all my experience was fair, Skyler was great, but the what I assume are the managers could work on their customer service a bit and not rough shot their sales staff by negating deals, doesn't make the customer feel good, or your employee. More

Super easy, no pressure buying experience I went in to Lithia Subaru of Oregon City because they had a few different makes/models I had been meaning to test drive and it was close to home. Any I went in to Lithia Subaru of Oregon City because they had a few different makes/models I had been meaning to test drive and it was close to home. Anyway, I walked into the used lot and was immediately drawn to an Impreza they had there. I test drove 3 cars with Ryan and he was a really nice, no pressure kind of guy. He made sure I knew about all the cars on the lot that I may be interested in that were in my price range. We drove one car and we immediately noticed an annoying rattle and a light out from the speedy blinker. Instead of trying to talk to the car up, he agreed with me that this was less than ideal and said he'd have the shop check it out. Anyway, when I was done test driving, there was no pressure from Ryan. It was completely my idea to talk numbers on the Impreza. Negotiating the numbers with them was no hassle at all, and they dropped the price a bit and got my down payment down to what I was hoping for. They also were able to finalize my pre-approved loan rate with the local credit union even though it was 8pm. Ryan called my insurance so I could take the car home that night. Working with Ryan was more like hanging out with an old friend than dealing with your 'typical' salesman. The finance guy (Richard) was really friendly and made things super simple as well. I decided not to trade my current car in because it is worth next to nothing as a trade in, but Ryan said they would wash it while I was waiting because they have all the right tools. I declined, only because I get uncomfortable when people try to do really nice things for me...haha. Since I was on my own and had my old car with me still, Ryan offered to drive my old car back to my house even though I had already made them stay way past closing. I didn't decline that offer. After having the car for a few days now, I'm absolutely in love with it. I have zero buyer's remorse even after not having a car payment for years. I keep checking CraigsList to see what other Imprezas are for sale and I still think I got a great deal. Also, having the 60 day/3000 mile warranty has given me piece of mind since buying used cars is always nerve wracking. More

Great Dealer I went to them for a car for my daughter who is in college. I have had good experiences in the past with Lithia dealers so I went to see what they had I went to them for a car for my daughter who is in college. I have had good experiences in the past with Lithia dealers so I went to see what they had. I told them my budget and to my surprise the salesman, Alberto Roman showed me a great car for my budget. I was expecting the usually "well we have this for only x amount thousands more", but he listened and gave me great service and even drove it home for me. The cars great and the purchase was a breeze. More

KIKI IS THE BEST! Kiki was so helpfully in finding the right subaru for me. I went in thinking I knew what I wanted but I was wrong. She helped me check my list and fou Kiki was so helpfully in finding the right subaru for me. I went in thinking I knew what I wanted but I was wrong. She helped me check my list and found the perfect car for me. I left feeling like I made a good choice and that this car wound be in my life for a long time. I would go back to her every time. She wasn't pushy at all. I didn't want a "salesman" to help me because they get pushy. Kiki was there to help me figure out exactly what I wanted and helped me feel good about my purchase. Thank you Kiki for being the best. More

The best car shopping experience I have had... ever!!! Kiki has hands down provided the best car shopping and customer service I have experienced at a dealership. She did a exceptional job creating a laid Kiki has hands down provided the best car shopping and customer service I have experienced at a dealership. She did a exceptional job creating a laid back, comfortable, trusting environment compared to other dealerships where pushy and uncomfortable are the norm. She is awesome if you happen to have kids along for the car shopping adventure as she is very patient and they will have a good time. I highly recommend Kiki. More

Friendly and clean Kiki was so helpful and kind the whole time we were there. She made sure we were happy with the agreement and cared about what we wanted. Kiki was so helpful and kind the whole time we were there. She made sure we were happy with the agreement and cared about what we wanted. More

Working with Kiki was awesome very professional and knew her It was a great experience eventhough we did not purchase a car there. The staff was friendly and knew the inventory very well. Fast and professional w It was a great experience eventhough we did not purchase a car there. The staff was friendly and knew the inventory very well. Fast and professional was what I expected and experienced More

Smooth and easy transaction Very friendly staff that was knowledgeable and efficient in keeping the purchase experience enjoyable. This was my first new car purchase and couldn't Very friendly staff that was knowledgeable and efficient in keeping the purchase experience enjoyable. This was my first new car purchase and couldn't have asked for a better transaction. More

Great experience Most helpful out of all the dealerships I went. Most personal and professional. First time buying a new car and process was easy, I would recommend Most helpful out of all the dealerships I went. Most personal and professional. First time buying a new car and process was easy, I would recommend Lithia of Oregon City. More