Lithia Subaru of Oregon City

Worst dealership ever. Screwed over military troop 10 days outside of warranty, Subaru needs $8,000 work for blown head gasket. Sales manager Val Brown could care less. Even though he sold it to us. Wo 10 days outside of warranty, Subaru needs $8,000 work for blown head gasket. Sales manager Val Brown could care less. Even though he sold it to us. Would not produce where we were offered an extended warranty. Great at selling to military, he once was. Obvious as to why he is not any more. Will pursue other avenues to make sure they understand how wrong this is to a newly enlisted military member. More

Great Service Both Matt and Alex were very helpful in finding a replacement vehicle when mine was totaled. Alex followed up with me regularly over the several weeks Both Matt and Alex were very helpful in finding a replacement vehicle when mine was totaled. Alex followed up with me regularly over the several weeks that I was searching for a used car. When I finally decided on a used Toyota Prius they had, Matt was easy to work with on the purchase of the car. Matt and Alex were both great at making sure that the car was functioning fully before they sold it to me ie, the battery was replaced the day I came to test drive it and the auto window mechanism had an issue which they agreed to fix as soon as the part came in 2 weeks after purchase. Matt followed up with me a week after I purchased the car to see if I was still happy with it, which I am. I really appreciated the great customer service and I feel that they really stand by the cars that they sell. More

looked at Wilsonville Honda,Toyotat bought at Lithia Subaru Only honest, truly professional staff at Lithia Subaru of Oregon City. Sales agent at Honda did not know their product, Toyota tried BS tactics. Lithi Only honest, truly professional staff at Lithia Subaru of Oregon City. Sales agent at Honda did not know their product, Toyota tried BS tactics. Lithia was open, honest, allowed me to order the vehicle the way I wanted it in the color I wanted it at the price I wanted to pay. Best experience buying a new car I ever had in 73 years and about 12new car purchases. Truly the way buying a car is suppose to be. More

Happy Campers! My husband and I were just beginning our search for a new-used car and within a half house we were kicking the tires of a favorite. I asked a lot of o My husband and I were just beginning our search for a new-used car and within a half house we were kicking the tires of a favorite. I asked a lot of our salesman, questions, can I take it to my mechanic, and he was agreeable with everything I asked. I have to sleep on things so we went back the next day and we sealed the deal. From the first contact to the last signature and hand shake we were treated well and I would direct anyone to Oregon City Subaru for a new or used car any day of the week. Thanks to all the people at Lithia. Our local dealership is awesome! More

Went out of our area to get better customer service & price Andrew Hetzler was great to work with. He found us the Forester that we wanted and it was offered at a much better price than our local Subaru dealers Andrew Hetzler was great to work with. He found us the Forester that we wanted and it was offered at a much better price than our local Subaru dealership. Andrew was helpful and not pushy, which is what i like in a sales person! More

Tremendous Experience at Lithia Subaru THIS car buying experience (unlike others in my past) was a true delight! From my first email contacts with Jessica Vian who was so helpful and "on ta THIS car buying experience (unlike others in my past) was a true delight! From my first email contacts with Jessica Vian who was so helpful and "on task" to price exactly the car and options we wanted, to Mark Turanski who was so personable and helped us with all the paperwork to order our new car (and even offered to pick me up at the Portland Airport), to Geoff Eades, who handled the financial details with such a cheerful, friendly and direct manner... the whole experience was terrific! We love our new car and the best price anywhere, and would highly recommend Lithia Subaru in Oregon City to anyone, even if you don't live nearby -- we live in Ashland in Southern Oregon and and it was well worth doing business in Oregon City. More

GOOD BUYING EXPERIENCE AT OREGON CITY LITHIA SUBARU I was in the market for a newish (2009-2012) Subaru Forester. After looking at a few others, that happened to be misrepresented by their sellers, I de I was in the market for a newish (2009-2012) Subaru Forester. After looking at a few others, that happened to be misrepresented by their sellers, I decided to take the drive from Vancouver Washington down I-205 to Oregon City to see if Lithia Subaru had anything for me to look at. Just my luck I found a single owner, low mile Forester X Premium, that looked like it checked all the boxes for me. Lithia Rep Skyler Pace and I took the Forester for a test drive just south of the dealership that let me get a feel for the car to see if it was a fit for me. YEP!!! It was like this Forester was just waiting for me. Skyler is a no pressure, easy going type of sales rep that made the buying process a pleasure. I'm enjoying my 2010 Forester thanks to Skyler and the Oregon City Lithia Subaru crew....... More

March 2016 Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made Purchased a used Acura here last month. Skyler was the salesman to help me out. He was fantastic, very easy to work with and straight forward. He made the whole process pretty easy on the front end. When the others got involved is when it slowed down a bit, and Skylers offers were reversed. Overall I felt like I got a fair deal, but for the "big dogs" to come in and reverse an offer that was made is why people hate the car buying experience. I would think you want your customers to walk away feeling great, not just so-so after spending such a large amount. I was told once the final price was agreed upon, it would be about an hour and a half more to do all the paperwork. 4 hours later I was finally driving away. That was a disappointment. Over all my experience was fair, Skyler was great, but the what I assume are the managers could work on their customer service a bit and not rough shot their sales staff by negating deals, doesn't make the customer feel good, or your employee. More

Simplicity I should of stopped here first and saved myself two days of run around. -Finally made a car purchase (pre-owned 2015 Durango) after walking out of 4 o I should of stopped here first and saved myself two days of run around. -Finally made a car purchase (pre-owned 2015 Durango) after walking out of 4 other dealerships and two Craigslist showings. Lithia offered fabulous pricing, client advisors with "a brain" and unbeatable customer service with zero pressure. Thank you Patricio for a hassle-free experience and a very, very quick paperwork close! We will be back! More

Great job! Shawn did a great job of letting us sell the car to ourselves. He answered all our questions unabridged and we felt good about our purchase of a car a Shawn did a great job of letting us sell the car to ourselves. He answered all our questions unabridged and we felt good about our purchase of a car and still do. More