Lithia Subaru of Oregon City
Oregon City, OR
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Lithuania SUBARU I appreciated the friendly service and professionalism provided by Patricio. The process of buying a brand new car, for the first time in twenty year I appreciated the friendly service and professionalism provided by Patricio. The process of buying a brand new car, for the first time in twenty years, was amazingly simple, straight forward and without pressure. At Lithia, they really go out of their way to show the customer the service department and thoroughly explain the vehicle features. The financial process was also transparent, thorough and relatively fast. Great customer experience for a significant purchase. More
Open-minded and Honest All the staff members we talked to were friendly and knowledgeable. They didn't try to force us into making a deal, and were willing to negotiate on a All the staff members we talked to were friendly and knowledgeable. They didn't try to force us into making a deal, and were willing to negotiate on a price when the time came to buy a car. While some of the cars were a bit overpriced, they have a nice selection and all the cars we saw were in good mechanical and cosmetic condition. Overall, the experience was very positive and progressed at a pace that was comfortable for us! More
Devon Patton is a rock star Best experience at a dealership ever! Came into get a free oil change and Devons warmth friendliness and amazing customer service is the reason I walk Best experience at a dealership ever! Came into get a free oil change and Devons warmth friendliness and amazing customer service is the reason I walked out with a brand new car! More
Love our Subaru. The process was too long. Andrew was a very good salesman. We love our new car. Still need to learn the nuances of our Outback. The process was too long. Andrew was a very good salesman. We love our new car. Still need to learn the nuances of our Outback. More
Great experience at Lithia We came to Lithia in Oregon City to look at a pre-owned Crosstrek. When someone else purchased that car as we were arriving, David offered to show us We came to Lithia in Oregon City to look at a pre-owned Crosstrek. When someone else purchased that car as we were arriving, David offered to show us new (2016) Crosstreks. Throughout the entire process he was extremely nice, explained all of the car's components without overdoing it, worked with us on financing options and found exactly the car we wanted at a nearby dealership, deliverable the very next day. We couldn't be happier with the car we took home, or with David's excellent job making us feel comfortable in what can be a stressful situation. This is our first Subaru and first time at Lithia, and after the positive experience with both, I expect it won't be our last. More
Tranny blew 500 miles after purchase Wretched experience...spent more than 20K...spent more than 7K in repairs 500 miles after I drove off the lot. Dealership never returned my calls....a Wretched experience...spent more than 20K...spent more than 7K in repairs 500 miles after I drove off the lot. Dealership never returned my calls....and I am civilised! Really disappointed..... More
qUICK, EFFICIENT DEAL I HAD DONE A GREAT DEAL OF RESEARCH ON LINE AND KNEW WHICH CAR I WANTED TO BUY. I TRADED IN A 2015 MODEL CAR AND WAS INTERESTED IN THE BOTTOM LINE, I I HAD DONE A GREAT DEAL OF RESEARCH ON LINE AND KNEW WHICH CAR I WANTED TO BUY. I TRADED IN A 2015 MODEL CAR AND WAS INTERESTED IN THE BOTTOM LINE, INCLUDING TAXES, REGISTRATION AND LICENSE BETWEEN THE NEW CAR AND THE TRADE IN. JARRED WHITED WAS KNOWLEDGEABLE, FRIENDLY AND EFFICIENT. MY OFFFER WAS PRESENTED PROMPTLY, NEGOTIATIONS WERE SHORT AND WE ARRIVED AT A DEAL RELATIVELY QUICKLY. THE FINANCIAL OFFCIAL WAS EFFICIENT AND THE DEAL WAS CLOSED IN A TIMELY MANNER. JARRED WHITED WAS VERY COMPLETE IN MAKING SURE I UNDERSTOOD THE COMPLEXS OF THIS MODEL AND WAS PROMPT AND KNOWLEDGEABLE IN HIS ANSWERS TO MY QUESTIONS. IT WAS A PLEASURE TO DO BUSINESS WITH JARRED AND LITHIA SUBARU OF OREGON CITY. More
Great as always Having purchased cars from Lithia Subaru before, we knew it would be a good experience and it was. Every department has treated us with exceptional c Having purchased cars from Lithia Subaru before, we knew it would be a good experience and it was. Every department has treated us with exceptional care and professionalism. More
Kiki put us at ease and made buying a car fun To be honest, we had heard stories about buying cars at dealerships and were on the defensive, worried about getting gamed. The entire process of work To be honest, we had heard stories about buying cars at dealerships and were on the defensive, worried about getting gamed. The entire process of working with Kiki was low-pressure and fun. She made it a really enjoyable experience to take this next step and helped get us excited about our new purchase. We also felt we shared a lot in common, and felt like we were joining a family of Subaru owners. Rich also made us feel really good about our new purchase. It was a little time consuming because they were busy at the dealership, so we waited for Richard for a bit, but we felt well-attended to the entire time we were there. More
Great, easy, and fast. Kiki gave me the best experience with buying my very first new car. I was so happy with my car. And she made it easy and fast with no pressure Kiki gave me the best experience with buying my very first new car. I was so happy with my car. And she made it easy and fast with no pressure More