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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,770 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

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Showing 2,770 reviews

July 04, 2022

Came in for a routine oil change/service…. was greeted right away and job was done sonnet than promised More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Hubble
Report | Print
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Hi Bill - Thank you for sharing your recent oil change and service experience. Our team is happy to know you were provided with an convenient and thorough experience. We hope to have you back at Lithia Subaru of Oregon City for any future needs!

July 03, 2022

I always get my work done at your facility. I have always had great service and professional care there. I don't take my car anywhere else. More

by Betty.greiner@gmail.com published BETTY.GREINER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 06, 2022 -

Lithia Subaru of Oregon City responded

Hi Betty - Here at Lithia Subaru of Oregon City, our goal is to earn customers for life and we couldn't be more glad that this is the case for you. Thank you for continuing to choose us, we look forward to seeing you at your next service!

July 03, 2022

The service representative was very friendly and the waiting area was large with water, coffee and snacks. The only negative was I had an appointment at 10 and did not get out until noon. Maybe that is More

by BARBARACASTLE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Report | Print
Jul 07, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for sharing this feedback following your scheduled visit. Our team is pleased to see you found the amenities available during your wait to be convenient. During your next visit, we hope to earn that fifth star!

July 03, 2022

It took 3 times to get the TPS set correctly. I have had to come back almost every time I have had the tires changed. More

by BEARCAVE321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrea Cook
Report | Print
Jul 07, 2022 -

Lithia Subaru of Oregon City responded

Hello – I’m sorry to learn of the repeated trips you had to make as we struggled to reset the TPS correctly after swapping out tires. It is never our intention that this feature is not checked and reset after tire work is done and I apologize for the inconvenience we caused you in having to make those extra trips to get it resolved. Sincerely, Christopher Aldworth Service Manager

July 01, 2022

Everyone that I have dealt with have been very friendly, helpful and knowledgeable. Definitely recommend! More

by KTSCSMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Pedro
Report | Print
Jul 01, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this recommendation! Our team here at Lithia Subaru of Oregon City is always happy to provide friendly, helpful and knowledgeable service!

July 01, 2022

Nice people, good service, reasonable prices. They took care of me even though I had a Ford instead of a Subaru More

by Krista
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember her name. Front desk
Report | Print
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Thank you so much for taking the time to leave us a review, Krista! We appreciate your business and look forward to seeing you for your next service.

July 01, 2022

I’m glad you’re there. Professional, courteous, prompt and thorough. I don’t need to worry when things need to be done as I know you’ll be on top of it. More

by DRFLORES4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Hi there - Thank you so much for choosing Lithia Subaru of Oregon City! Your business is valued, and we are so glad that you trust us so much with your vehicle.

June 30, 2022

Friendly, helpful, nice comfortable waiting area while getting oil changed, lifetime oil change with purchase of car has been totally worth it! Comforting knowing someone who is completely familiar with S More

by DENISEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 01, 2022 -

Lithia Subaru of Oregon City responded

We will always be delighted to assist you with your lifetime oil changes on your Subaru here at Lithia Subaru of Oregon City. Thank you for taking the time to leave amazing remarks about our friendly and helpful service team. We are looking forward to seeing you again at your next visit.

June 30, 2022

Busy when I came. Told to come back at specific time. Then told tomorrow. Irritated. More

by JANSMITH59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The one that told me to come back is not named. 1 star for him. , Dylan Jimenez, Lawrence Harris
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Jul 02, 2022 -

Lithia Subaru of Oregon City responded

Hi Jan - I would like to apologize our team was unable to fit you in due to the influx of business we had at the time of your visit. I hope you can understand this is never something we wish to happen. I hope you will consider allowing our team the opportunity to regain your confidence in the future.

June 30, 2022

I had to wait for my ride and they have a very nice waiting area. More

by NICOLE60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Pedro
Report | Print
Jul 01, 2022 -

Lithia Subaru of Oregon City responded

Hi Nicole, thank you for you patience as our team worked to get your vehicle ready. We are pleased to know you enjoyed our waiting area!

Jul 01, 2022 -

Lithia Subaru of Oregon City responded

Thanks for taking the time to leave us a 5-star review. We hope to be of assistance to you again here at Lithia Subaru of Oregon City.

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