Lithia Subaru of Oregon City
Oregon City, OR
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Excellent Service I requested quotes (MRSP, Dealer Invoice and Offering price) from four dealers. Most were very courteous and prompt in their response. Lithia was on I requested quotes (MRSP, Dealer Invoice and Offering price) from four dealers. Most were very courteous and prompt in their response. Lithia was one of the dealers who sales staff insured that I got information accurately and promptly. They also offered the lowest asking price and did not hedge throughout the sales price. The staff was thorough in their orientation both to insure that I understood the capabilities of the car and that my choice of car was suited to my needs. I give the dealership my highest marks for service and competitive pricing. I most certainly will do business with them again. More
Excellent Professional but relaxed car buying experience. Everyone we met was friendly and helpful. My son went with me. He had just bought a car and I wanted Professional but relaxed car buying experience. Everyone we met was friendly and helpful. My son went with me. He had just bought a car and I wanted his advice. I went back the folliwing day and Gene set up my Star Link system, and anwered any other questions I had. More
Excellent Service We came in knowing what we wanted, Melinda was friendly and accommodating. We left with exactly what we wanted and were treated with respect throughou We came in knowing what we wanted, Melinda was friendly and accommodating. We left with exactly what we wanted and were treated with respect throughout the process. More
Awesome car-buying experience! My wife and I worked with Matt Arts to get our new Outback. We saw the car online, advertised with a 0%APR and a clear price. We decided to drive ou My wife and I worked with Matt Arts to get our new Outback. We saw the car online, advertised with a 0%APR and a clear price. We decided to drive out that afternoon and Matt Arts helped us out in a professional, no pressure, friendly, and kind way. We got our car within a couple of hours of setting foot in Lithia. Awesome experience - the opposite of the nightmare stories you hear all the time. More
Happy Daughter My daughter was looking for a car that would be safe for her to drive to and from work and college with all kinds of weather but it also needed to fit My daughter was looking for a car that would be safe for her to drive to and from work and college with all kinds of weather but it also needed to fit a grand size harp. I asked if it was possible to take the car home to make sure her harp would fit in the back. The manager not only let me do that but he asked the employee that was helping me, Chris Ryan, to ride along. Chris allowed me to go home, fit the harp and then go a step further and let my mechanic do a full inspection of the car before we go any further with the purchase. Chris was wonderful to work with. He did not pressure us at all and was extremely helpful! He was willing to let us come in a couple times after that to look at the car before we made the final decision to purchase. My daughter left a very happy customer. Thank you! :) More
Very Good Experience Over the course of my 35+ years of driving, and buying multiple new cars, my recent 2017 Outback purchase at OC Subaru was one of the best experiences Over the course of my 35+ years of driving, and buying multiple new cars, my recent 2017 Outback purchase at OC Subaru was one of the best experiences. As a salesman, Matt Artz is knowledgeable and low key. And his concern for long-term customer satisfaction is evident. He isn't in it just for the sale, but demonstrated sincere concern for my, and my family's needs in a new car. Thank you for our new Outback at a fair price. More
Well organized, no pressure After searching online for a used subaru, we found one we liked at Lithia. I contacted the internet sales department and scheduled a test drive. Louis After searching online for a used subaru, we found one we liked at Lithia. I contacted the internet sales department and scheduled a test drive. Louise was great, she made sure I had all the important documents to her before my arrival so we could test drive and start the transaction right away. She gave me the salesmen name -David Meltzer and my appointment time. I was expecting a typical high pressure, BS filled, car buying experience, but was surprised when we arrived to find a friendly, laid back environment. Although we ultimately did not buy the car, everyone was so great. David, Thank you for being so incredibly knowledge about Subaru's, it's features, transmission and for showing me how to use the vehicle during our test drive. My husband was very impressed, and that is not something that's easily accomplished!!! Kudos to Lithia, David and Louise. More
Love my new Subaru I just bought my second Outback from Patricio at Lithia Subaru and it went so smoothly. Patricio is very helpful and knowledgeable and made sure that I just bought my second Outback from Patricio at Lithia Subaru and it went so smoothly. Patricio is very helpful and knowledgeable and made sure that I got exactly what I wanted, but no high pressure. He spent time with me after the purchase going through all of the features and making sure that I knew how to use them. Great experience and I love my new white Outback. Thanks Patricio! More
Friendly Sales Experience I had been putting off buying a new car for a while because I was a bit traumatized from the last time I shopped for a car at a different dealerships. I had been putting off buying a new car for a while because I was a bit traumatized from the last time I shopped for a car at a different dealerships. I came to Lithia Subaru in Oregon city because they had two of the cars I wanted to test drive and I knew that the test drive route would be easier than downtown traffic. Chris Ryan my sales consultant was very friendly and made the process less stressful than I was expecting. I never expected when I arrived at the dealership to be laughing with a sales guy before the end of the day. Thanks Chris! More
No pressure by the salesman, paperwork a breeze Really glad that the person who met us outside turned us over to a very sharp young salesman named "Chris Ryan". Chris answered all of our questions Really glad that the person who met us outside turned us over to a very sharp young salesman named "Chris Ryan". Chris answered all of our questions, and quite thoroughly. No pressure at all. We went away for a late lunch, called him up and accepted the terms he had laid out---and returned to Lithia to wrap up the deal. From start to finish, Chris did a great job. Really appreciate the fact that when we pointed out that the back of our Outback didn't have a cargo mat and cover, Chris took care of that too and provided a like new mat and cover. When we're ready to get a second Subaru in 3-5 years, we'll go back to Lithia of Oregon City and ask for Ryan. We're very happy with our '13 Outback! More