Lithia Subaru of Oregon City

love my subaru David, helped me trade in my car for a brand new car! The model I wanted wasn't available at their lot so it had to be transferred. Although, the whol David, helped me trade in my car for a brand new car! The model I wanted wasn't available at their lot so it had to be transferred. Although, the whole process took 6-7 hrs (trading, purchasing, waiting for the car to get here)! I was happy to go home with my new car. The only issue I had was that they didn't offer a rental car for you to go home and wait, so my fiance and I had to get a lyft to take us home and come back when the car was ready. Offering that service would of been a plus. Also, going through the checklist after getting my car seemed like a drag. He repeated things he had already told me during the test drive. Don't get me wrong, I appreciated him being thorough, but after being there the whole day, I just wanted to leave. I also didn't appreciate that he would be on his phone checking his facebook. Because at that moment, I had no patience. Overall, my experience at the dealership with David was good. But, I definitely would recommend them concentrating on their customer service side. Thank you! More

Amazing Service at the Service Center Gary Chartier, the service advisor, worked incredibly hard to make sure that I was able to get on the road quickly after having a scare with my 2014 c Gary Chartier, the service advisor, worked incredibly hard to make sure that I was able to get on the road quickly after having a scare with my 2014 crosstrek. He understood my need to be on the road that day, and secured me a loaner car in record time, as well as putting my fears with my own car to ease. Overall his team, and colleagues (Special shout out to Sam who I spoke on the phone to!) did a great job helping me out :) More

What an awesome experience! Thank you for putting us at ease. Patricio has an easy way about him. He made us feel at home and was very easy to work with. Thank you! Thank you for putting us at ease. Patricio has an easy way about him. He made us feel at home and was very easy to work with. Thank you! More

Love my STI The Lithia team was very friendly and helpful. They helped find the perfect vehicle for me. The sales staff was patient and friendly. They were fairly The Lithia team was very friendly and helpful. They helped find the perfect vehicle for me. The sales staff was patient and friendly. They were fairly busy the day I came in but did a good job keeping me up to date and informed of what was happening. I am very happy with the overall experience. More

Buying a Forester 2017 Patricio made buying a car a pleasant experience for us, a first! We will definitely recommend Lithia dealership and in particular Patricio to others Patricio made buying a car a pleasant experience for us, a first! We will definitely recommend Lithia dealership and in particular Patricio to others interested in buying a new car More

I didn't feel pressured like I have at other dealers. Salesperson was outstanding. She walked me through all of the features and had a great knowledge of the car. She handled herself very well. I would hi Salesperson was outstanding. She walked me through all of the features and had a great knowledge of the car. She handled herself very well. I would highly recommend her. More

Certified dealership means nothing to Lithia I recently bought a used car through this dealer and am very disappointed in how they advertise that they are a TRUEcar certified dealer. They provide I recently bought a used car through this dealer and am very disappointed in how they advertise that they are a TRUEcar certified dealer. They provided a CARFAX and a maintenance intake record of the vehicle showing that some minor issues were addressed, but upon bringing the vehicle home I found oil under the vehicle the first time I used it. I brought it to my mechanic and they determined that the vehicle needed five significant maintenance items that amounted to more than half of the cost of the vehicle. The sales person stated that Lithia is an upstanding dealer and provides quality vehicles. However, with the information I provided, they decided to tell me that I bought the vehicle as is and were not interested in addressing the issues found by my mechanic. I recommend that you do not trust this dealership; I also recommend you conduct your own pre-inspection prior to purchase. I thought that being a certified dealer would carry more weight and that they would want to take care of their customers, but am very disappointed with this outcome and do not recommend this dealer nor will I use them again. More

Accommodating, Thorough and Friendly! This dealership won out over several others when Louise was so friendly, patient and accommodating in our online interactions. I was very particular This dealership won out over several others when Louise was so friendly, patient and accommodating in our online interactions. I was very particular about what I wanted and took a long time in becoming ready to make the purchase; Louise answered all of my questions kindly and patiently and never made me feel rushed or pressured or criticized for being so particular. Then, it was a friendly phone call from David that helped me resolve my final doubts and become ready to buy. Our car was available just a couple days later and we worked with David throughout the sales process. He was very enjoyable to work with: relatable, kind, and thorough. We especially appreciated the drive he took us on where he explained every function and button in the car. We also appreciated that this dealership agreed to beat a competitor's price for the car we wanted! We are very happy with our Forester! More

Found the perfect car for me! I went in to just look at what they had on the lot. The team here looked for other cars matching what I wanted and found my perfect car. The people we I went in to just look at what they had on the lot. The team here looked for other cars matching what I wanted and found my perfect car. The people were very friendly and accommodating Thank you Devon & Melinda for all of your hard work. More

It was one of my best car buying experience, thank you. Thanks to Alex excellent sales person always on top of things trying to help out, I will definitely tell my family and friends about this lithia store Thanks to Alex excellent sales person always on top of things trying to help out, I will definitely tell my family and friends about this lithia store I wanna say thanks again for a great service More