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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

July 05, 2022

I am still waiting for a call after 3 weeks to get the radio installed they had to reorder as the first one was sent back. More

by Dshields6354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The lady that said they had to reorder the radio is not shown
Jul 07, 2022 -

Lithia Subaru of Oregon City responded

Hello - I apologize that you were not informed that the new unit we ordered was waiting in parts before the return by date , I have asked that our parts people notify me as soon as the next unit comes in so that we can coordinate having it replaced before the return by date comes due on this one. I can be reached directly at 503-723-2236 should you wish to call in the meantime. Christopher Aldworth Service Manager

July 05, 2022

Everyone is extremely friendly and helpful. They keep you informed if you go for a walk with your dogs. They call when the car is ready. Super efficient and within time estimated. More

by DENNISTRICIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Jul 06, 2022 -

Lithia Subaru of Oregon City responded

We love having you visit us at Lithia Subaru of Oregon City, Dennis! Thank you for trusting our team with your business. We'll see you again down the road!

July 05, 2022

Changed my oil very quickly and were able to check my brakes for me during the same visit. Very fast and efficient. More

by SCHADEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Thank you so much for leaving us a positive review! We are so glad you were satisfied with your recent visit, and we are excited to welcome you back in the future!

July 05, 2022

One of the things we really appreciate is your express service as it does not tie up our whole day especially since we come from out of town, employees are courteous and able to answer questions clearly. More

by VEGMAMA53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Thank you for the perfect star rating and feedback! We strive to help our customers in an efficient manner, and we are so glad to hear that this rang true for you. Thank you for choosing Lithia Subaru of Oregon City!

July 05, 2022

I went in for a lube and oil change without an appointment and was taken in almost immediately. I was in and out in less than an hour. Excellent service. More

by IRENEMERM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 06, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for utilizing our express service. Our team is happy to have gotten you back on the road in a timely manner.

July 05, 2022

Polite. Friendly, comfortable waiting room, trustworthy, likes my dog 🐕. That is enough I think alice More

by ALICEMAEBLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 07, 2022 -

Lithia Subaru of Oregon City responded

Hi Alice, thank you for using such kind words to describe our team here at Lithia Subaru of Oregon City. And yes, we love dogs!

July 05, 2022

With one exception when I was traveling I have all my service requirements provided by Lithia. I purchased my first Subaru @ Lithia in November 2009.. I still drive it today. If that doesn’t indicate my More

by JOHN.MCILVEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 06, 2022 -

Lithia Subaru of Oregon City responded

John, thank you for your loyalty to Lithia Motors and Lithia Subaru of Oregon City specifically. Our team has enjoyed providing you and your vehicle with excellent service and we hope to see you grandchild in here one day too! Until then, drive safe!

July 04, 2022

They were accommodating when I needed a last minute loaner car. I was extremely pleased with the level of quality service. More

by STOWERS1981
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Hi there - Our team was thrilled to know we had just the loaner vehicle for you here at Lithia Subaru of Oregon City. We were happy to have helped make this process go smoothly and would like to thank you for doing business with us!

July 04, 2022

Friendly, fast and competent. Always exceeds expectations. Very informative about the condition of my vehicle and what will be required in the future. More

by ZETROC10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 06, 2022 -

Lithia Subaru of Oregon City responded

It's our sincere pleasure at Lithia Subaru of Oregon City to continue providing you friendly, helpful and reliable assistance throughout your vehicle ownership. Your trust in us with your business is truly valued and we're always happy to help with anything you may need!

July 04, 2022

Came in for a routine oil change/service…. was greeted right away and job was done sonnet than promised More

by Bill
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Hubble
Jul 05, 2022 -

Lithia Subaru of Oregon City responded

Hi Bill - Thank you for sharing your recent oil change and service experience. Our team is happy to know you were provided with an convenient and thorough experience. We hope to have you back at Lithia Subaru of Oregon City for any future needs!

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