Lithia Subaru of Oregon City

I have bought two cars from you and referred all friends and family to any Lithia I could. I started in Eugene as you customer and was so happy with my first purchase that I found the Oregon City one and go and family to any Lithia I could. I started in Eugene as you customer and was so happy with my first purchase that I found the Oregon City one and go extremely far out of my way to stay loyal to you. Now… There have been two times that after getting my car worked on from your shop and saying yes to service out of just the regular oil change that my car has been worse. The first time the mistake was admitted you guys fixed it and lent me a car for the weekend but I was extremely frustrated because it did a lot of damage to my car. So not this last time… I brought my car in for an oil change and a lot of service was recommended… I had a leak, and a few other problems… 500 bucks later and I’m on my way… this is my wife’s Subaru and she has to drive a lot… it is my main priority to keep this car tip top. While she was in bend the cars radiator exploded and she was left stranded in bend with my daughter and her best friend. When I say they were stranded, they were in the middle of no where with no help. My wife then had to blindly drop our car off via tow truck to a garage with a drop box cause nothing was open. So now the garage calls us and goes over the diagnostic of the problem, this is a problem that should have been noticed when I had my car in there two weeks earlier. And there are more issues like the rear wheel bearing going out and there might be a head gasket issue that the mechanic states should have been seen. All of these issues where checked green from the last oil change I had from you guys. I have trusted your garage to help me maintain safety for my vehicle and my family and you have let me down twice. This time it effected my wife and daughter. My trust is gone. More

Service department here is awesome! Thanks for the hard work even when you guys are short handed 🤜💥🤛 Thanks for the hard work even when you guys are short handed 🤜💥🤛 More

Very friendly and easy to work with. Replaced a faulty part on my used car, free of charge, after my purchase. Replaced a faulty part on my used car, free of charge, after my purchase. More

Excellent and efficient service. It was easy to book my appointment on time. Drop off was easy, and with the workload of the day they were able to complete my service before my appo It was easy to book my appointment on time. Drop off was easy, and with the workload of the day they were able to complete my service before my appointment time even began - which turned out to be an amazing blessing with our afternoon schedule. Thank you! More

The people who work here are thoughtful and took care of both me (72 year old) and my car. I had an engagement to get to and they worked hard d to get me to it. both me (72 year old) and my car. I had an engagement to get to and they worked hard d to get me to it. More

It had all the knowledge to tell us about all the Subaru features that we were looking for. features that we were looking for. More

Excellent work and perfect deal time less work with in the time without any back and forth conversation we appreciate and looking future relationship with the dealership thanks the time without any back and forth conversation we appreciate and looking future relationship with the dealership thanks More

I didn’t appreciate the pressure up of selling up a mileage maintenance service and the associate couldn’t explain the bill when asking for specifics. Also the windshield wiper fluid wasn’t replenished mileage maintenance service and the associate couldn’t explain the bill when asking for specifics. Also the windshield wiper fluid wasn’t replenished even though the light was on. More

This was our 3rd purchase from Lithia Subaru and there is a reason we keep coming back; excellent customer service, from start to finish! Brian Manning is a delight to work with! Everyone on the salesroom wa a reason we keep coming back; excellent customer service, from start to finish! Brian Manning is a delight to work with! Everyone on the salesroom was so polite and welcoming! The whole experience was very rewarding. I highly recommend Lithia to anyone in the market for a new or gently used, new car! Their honesty and integrity are second to none! More

Quick, courteous and thorough with our oil change! They also washed my car and it surely needed it!! They also washed my car and it surely needed it!! More