Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.6
2,769 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

Directions

By Type

Showing 2,769 reviews

July 20, 2022

The people who work here are thoughtful and took care of both me (72 year old) and my car. I had an engagement to get to and they worked hard d to get me to it. More

by BURMEISTER_CHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James at the check in desk. Five stars. , Dylan Jimenez, Lawrence Harris
Report | Print
Jul 21, 2022 -

Lithia Subaru of Oregon City responded

Hi, Thank you for the review! It was a pleasure to work with you here at Lithia Subaru of Oregon City. We look forward to seeing you down the road!

July 19, 2022

It had all the knowledge to tell us about all the Subaru features that we were looking for. More

by SADEERING8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Meltzer, Geoff Eades, Brian Manning
Report | Print
Jul 19, 2022 -

Lithia Subaru of Oregon City responded

Thank you for this kind review. It was a pleasure having you here at Lithia Subaru of Oregon City. We hope to have the opportunity to earn that fifth star during your next visit.

July 19, 2022

Excellent work and perfect deal time less work with in the time without any back and forth conversation we appreciate and looking future relationship with the dealership thanks More

by khan786shorat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, Arvin Sadol
Report | Print
Jul 19, 2022 -

Lithia Subaru of Oregon City responded

Thank you for trusting our team here at Lithia Subaru of Oregon City to assist with your vehicle purchase. We are happy to have provided you with an informative experience and look forward to working with you again in the future.

Jul 20, 2022 -

khan786shorat responded

Thanks, looking forward to future customer relations.

July 18, 2022

I didn’t appreciate the pressure up of selling up a mileage maintenance service and the associate couldn’t explain the bill when asking for specifics. Also the windshield wiper fluid wasn’t replenished More

by AMANDA.JASON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
Jul 19, 2022 -

Lithia Subaru of Oregon City responded

Hi Amanda, Thank you for sharing your concerns with us, and I apologize for any misunderstanding. I want to assure you that it is our goal to be as transparent as possible in providing advice on maintenance to our Guests. Our Advisors are familiar with what maintenance the Manufacturer recommends at the various mileage intervals and want to make sure that owners are aware of those, as over the long term, simply performing oil changes may lead to drivability concerns as the result some of those recommended items not having been performed. We respect the fact that it is the prerogative of the owner to service their vehicle as they best see fit, our objective is to ensure that we have provided the best advice in the meantime so that owners can make informed decisions in that regard.. Please call me should you wish to discuss this matter further. Christopher Aldworth 503-656-0612 Service Manager

July 18, 2022

This was our 3rd purchase from Lithia Subaru and there is a reason we keep coming back; excellent customer service, from start to finish! Brian Manning is a delight to work with! Everyone on the salesroom wa More

by Mary Hylton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike, Cory Fay, Geoff Eades, Brian Manning
Report | Print
Jul 19, 2022 -

Lithia Subaru of Oregon City responded

Thank you for returning to our team here at Lithia Subaru of Oregon City for your third purchase! Earning customers for life is what our team strives for and I'm pleased to see we have accomplished this with you. We look forward to continuing to provide you and your vehicles with excellent care for years to come.

July 17, 2022

Quick, courteous and thorough with our oil change! They also washed my car and it surely needed it!! More

by Sheryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 18, 2022 -

Lithia Subaru of Oregon City responded

Quick, courteous and thorough. Those are three words we love to hear, Sheryl! Thank you for taking the time to review our team. Your kind feedback is greatly appreciated.

July 17, 2022

Very courteous and keep me informed on time lines. They also let me know what is needed in the future. More

by Cthomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 18, 2022 -

Lithia Subaru of Oregon City responded

Hi Thomas, thank you for trusting our team to keep you updated about your vehicle. We have enjoyed having you as our customer here at Lithia Subaru of Oregon City.

July 16, 2022

I always find the service department courteous,, helpful and friendly. My car is serviced in a timely manner. More

by JODE781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 18, 2022 -

Lithia Subaru of Oregon City responded

Thank you for choosing Lithia Subaru of Oregon City. I'm pleased to see our team has continuously provided you with courteous, helpful and friendly service. We look forward to continuing to do so for many years to come.

July 14, 2022

Service is quick, multi-point inspection is thorough and waiting room is comfortable with coffee, tea and snacks. More

by rickmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Pedro
Report | Print
Jul 18, 2022 -

Lithia Subaru of Oregon City responded

Hi Rick, thank you for taking the time to share this feedback. We are glad to know you enjoyed both the service and our waiting area.

July 14, 2022

Very nice and attentive. Seem trustworthy and THAT IS IMPORTANT. I just wish the battery replacement had been higher quality than what we received. 30 month is not up to our More

by Poohbear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Jul 18, 2022 -

Lithia Subaru of Oregon City responded

Hello Poohbear, Thank you for taking the time to leave us a review and your feedback! I appreciate your comment that you had an amazing experience with our team, and regret to see that you were disappointed with your service outcome. As I understand it, your concern centers around the premature failure a battery that was replaced 30 months ago. We use only batteries that are recommended by Subaru and I would be surprised if upon review I found that this was not what installed in your vehicle at that time. From time to time batteries do fail sooner than we all anticipate, if you would provide me with some specific information I would be happy to review the particular circumstances of this matter and get back to you. At your convenience, please call me so we can discuss further. Chris Aldworth 503-656-0612

Jul 18, 2022 -

Poohbear responded

No, Chris, I did not have a 30 month battery fail!! No, I got a replacement battery, that is rated “30 months” just now. Don’t you offer anything better?

1
...
16
17
18
...
277