Lithia Subaru of Oregon City
Oregon City, OR
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Buy used at OC Subaru I never felt pressured to buy. Barry was low key and easy to work with. Liked that both he and Rick reached out a couple days after my purchase just I never felt pressured to buy. Barry was low key and easy to work with. Liked that both he and Rick reached out a couple days after my purchase just to make sure I was happy with my car and to say they were available should I have any questions or needs. More
Trish Is The Best I have always had miserable experiences buying new cars but this was an exception to the rule. Trish, my sales person, totally listen to me and made t I have always had miserable experiences buying new cars but this was an exception to the rule. Trish, my sales person, totally listen to me and made the experience not only pleasant but fun. I am very grateful to her that she did her very best to work with me in a way that made me feel like I was in control and not push at all. I love my new Subaru Forrester and my experience with Trisha and Lithia Subaru made that possible! Thanks! Susan Staat PS Richard in finance was great too! More
Good experience for the unenjoyable task of car shopping! I had to get my daughter into a car that her dad and I felt good about but at the same time an 18 year old wouldn’t resist being seen in (and preferab I had to get my daughter into a car that her dad and I felt good about but at the same time an 18 year old wouldn’t resist being seen in (and preferably under $10K with low miles) Almost impossible- but we were referred to Lithia and were fortunate that Edgar came to check on us- because he was the best. No sales crap- just a helpful, nice and very personable young man who got us thru the arduous process of purchasing a car! I would most definitely return to this dealership and this salesperson should the occasion arise. The manager and finance person were also very pleasant to work with. More
Support beyond expectation My 2015 Subaru Outback encountered frequent start-up problems potentially due to battery failure. On a busy Saturday afternoon while all Subaru dealer My 2015 Subaru Outback encountered frequent start-up problems potentially due to battery failure. On a busy Saturday afternoon while all Subaru dealers' service departments around were busy, Rachael, also busy at Lithia, promised my over the phone that my car under warranty would be checked and resolved, but I just had to wait a bit. So I went there, and firsthand realized how much they pushed the schedule in order to take my case. After diagnosed my car, Tyler of Service replaced my battery, explained me the situation, and proactively updated my car's ECM software more than the one that deals with charging during short trips. I appreciate Rachael and Tyler's help at Lithia Subaru which indeed to me shows how they care for their customers. More
Best Car Buying Experience The salesman was a true professional with great product knowledge. Out of 10 dealerships in the Portland, Oregon area, Lithia was the most competitive The salesman was a true professional with great product knowledge. Out of 10 dealerships in the Portland, Oregon area, Lithia was the most competitive of all. More
Comfortable I was looking for a car for almost a month before I came to Lithia. Before I even went there I had text exchanges with Annie (Andrea) Cook regarding w I was looking for a car for almost a month before I came to Lithia. Before I even went there I had text exchanges with Annie (Andrea) Cook regarding what I wanted. She was never pushy. She gave me time to decide. She wanted me to be happy with whatever I bought. I test drove Subaru Forest XT Touring (with Michelle) and left saying I will get back to her. I got no pestering calls on when I was coming back. I talked to Annie through messages though (I started the conversation). She made sure that my car looked good before I went there to buy it after almost 3 weeks. She picked me up (30 mins drive) although I hadn't given her surety that I was going to buy the car that day. It was super comfortable dealing with her. I would totally recommend dealing with Lithia and specially with Annie (Andrea Cook). Thanks Annie for making my first car buying experience enjoyable. More
SO happy I came here After leaving a couple of auto dealerships within minutes because of overbearing sales people trying to up-sell me, I came to Lithia Subaru on the rec After leaving a couple of auto dealerships within minutes because of overbearing sales people trying to up-sell me, I came to Lithia Subaru on the recommendation of a woman I met in a parking lot. She was driving a new Subaru and when I asked her where she bought it, she recommended Lithia Subaru, and specifically Dave Meltzer. She and her husband had shopped around, and were relieved to finally find Dave! Well, long story short - I made an appointment, came in, met Dave, found what I wanted and left with a beautiful new Subaru that I love almost as much as my "older" Subaru which I traded in just short of 150,000 miles :) Dave was perfect - calm, a gentleman, not a chatterbox, very polite, took the time we needed, produced a charger for my phone when it went dead, provided a very fair deal, answered all of my questions, and helped set up my iPhone in the car before I left. I bought a used car and he did not try to up-sell me to a new car or a lease - thank you Dave!! Also, the Finance Manager Richard was top-notch. I came in with Credit Union financing which they made no fuss about (unlike other dealerships), but when I asked if he could find a better rate he happily did, and within minutes I had a lower rate and lower monthly payment, no tricky stuff. I cannot recommend this dealership highly enough, and the two people I dealt with, Dave and Richard. More
Excellent is not high enough praise We just had an amazing time buying a car from Lithia Subaru. Everyone was great from the time we got there until we drove off. We knew what we wante We just had an amazing time buying a car from Lithia Subaru. Everyone was great from the time we got there until we drove off. We knew what we wanted, and boy, did we have choices. We got exactly what we wanted, paid a great price, and we love it. We look forward to working with Kiki again. Huge thumbs up. More
Car delivered as expected Purchased a new Subaru at year's end. Discount was generous and as expected. Salesperson Barry Nessly was helpful, fair, and informative. I did not Purchased a new Subaru at year's end. Discount was generous and as expected. Salesperson Barry Nessly was helpful, fair, and informative. I did not feel high pressure sales techniques were used until we reached the finance office. Having purchased multiple new cars I was not surprised that additional sales was attempted when signing the final documents. We mostly drove away happy. Although we inspected the car before purchase and signed off on it, we were asked to inspect the car when wet, under cover, and in shade. We couldn't see hard water spots all over hood. When we spotted them two days later and returned car to dealer, they agreed, grudgingly, that were likely there when we purchased the car and they removed them at no cost to us. If I am interested in another Subaru, I would check this dealer at the beginning of my search. More
Exceptional Car Buying Experience! Our experience with Lithia Subaru in Oregon City was great! Chris, our sales rep, actually listened to what we were looking for, and found the perfect Our experience with Lithia Subaru in Oregon City was great! Chris, our sales rep, actually listened to what we were looking for, and found the perfect car at a fabulous price! Everything from test drive to delivery was exceptional. We definitely recommend them to anyone. And we will be back for our next car! More