Lithia Subaru of Oregon City

Amazing service and commitment to making sure their customers are happy. They made sure the problem was fixed the first time and it was and easy and smooth experience. customers are happy. They made sure the problem was fixed the first time and it was and easy and smooth experience. More

The people who work here are thoughtful and considerate. They considered my plans beyond being at the dealers. They considered my plans beyond being at the dealers. More

I have confidence in this dealership for servicing my Subaru. Wait time was mineable with my appointment time. Friendly check in guys. Nice waiting room. Subaru. Wait time was mineable with my appointment time. Friendly check in guys. Nice waiting room. More

Awesome service personal very professional very straight forward pleasant experience very helpful and quick recommend them forward pleasant experience very helpful and quick recommend them More

Helpful friendly, knowledgeable, Answered all my questions. I would highly recommend Lithia Subaru to friend & family. questions. I would highly recommend Lithia Subaru to friend & family. More

Always very friendly and courteous, efficient high quality service. Wish they had access to more loaner vehicles though. I work as a visiting nurse, using my own vehicle for my job, so without a car, quality service. Wish they had access to more loaner vehicles though. I work as a visiting nurse, using my own vehicle for my job, so without a car, I’m not able to work. Makes scheduling work on my car challenging. More

Excellent customer service and friendly staff. They are busy, but always do an excellent job and explain what they are repairing. The waiting area and drop off areas are really clean. They prov They are busy, but always do an excellent job and explain what they are repairing. The waiting area and drop off areas are really clean. They provide excellent service. More

6/28/22:Replace driver side low beam bulb; R/R oil & oil filter. Questioned person when paying bill that the low beam bulb replacement was not listed: He stated it would not be charged for it, & not shown filter. Questioned person when paying bill that the low beam bulb replacement was not listed: He stated it would not be charged for it, & not shown on service bill. Low beam bulb “not” replaced which I noticed when I got in the car that evening to go to the store. Had to take my other car to the store. 6/29/22: Drove back to Lithia early the next morning to have low beam bulb replaced. More

Always very nice and helpful. If there's ever any confusion there's always a solution. This particular location is my favorite everyone is so nice and friendly and everyone knows If there's ever any confusion there's always a solution. This particular location is my favorite everyone is so nice and friendly and everyone knows how to treat your like family. More

I have bought two cars from you and referred all friends and family to any Lithia I could. I started in Eugene as you customer and was so happy with my first purchase that I found the Oregon City one and go and family to any Lithia I could. I started in Eugene as you customer and was so happy with my first purchase that I found the Oregon City one and go extremely far out of my way to stay loyal to you. Now… There have been two times that after getting my car worked on from your shop and saying yes to service out of just the regular oil change that my car has been worse. The first time the mistake was admitted you guys fixed it and lent me a car for the weekend but I was extremely frustrated because it did a lot of damage to my car. So not this last time… I brought my car in for an oil change and a lot of service was recommended… I had a leak, and a few other problems… 500 bucks later and I’m on my way… this is my wife’s Subaru and she has to drive a lot… it is my main priority to keep this car tip top. While she was in bend the cars radiator exploded and she was left stranded in bend with my daughter and her best friend. When I say they were stranded, they were in the middle of no where with no help. My wife then had to blindly drop our car off via tow truck to a garage with a drop box cause nothing was open. So now the garage calls us and goes over the diagnostic of the problem, this is a problem that should have been noticed when I had my car in there two weeks earlier. And there are more issues like the rear wheel bearing going out and there might be a head gasket issue that the mechanic states should have been seen. All of these issues where checked green from the last oil change I had from you guys. I have trusted your garage to help me maintain safety for my vehicle and my family and you have let me down twice. This time it effected my wife and daughter. My trust is gone. More