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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

July 25, 2022

Awesome service personal very professional very straight forward pleasant experience very helpful and quick recommend them More

by MICHAELSTEP1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 25, 2022 -

Lithia Subaru of Oregon City responded

Hi Michael, Thank you so much for taking the time to leave us a review! Your kind words are greatly appreciated, and I am so glad to hear that you had a satisfying experience with us here at Lithia Subaru of Oregon City. We look forward to working with you again down the road!

July 25, 2022

Helpful friendly, knowledgeable, Answered all my questions. I would highly recommend Lithia Subaru to friend & family. More

by ALLEN_SERGEANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Schoenborn
Jul 26, 2022 -

Lithia Subaru of Oregon City responded

Allen, thank you for taking the time to share your five-star review, it means a lot. Our job at Lithia Subaru of Oregon City is making sure our customers have the best experience possible and leave with a smile on their face. We are always here for you. Don't hesitate to reach out to us in the future.

July 22, 2022

Always very friendly and courteous, efficient high quality service. Wish they had access to more loaner vehicles though. I work as a visiting nurse, using my own vehicle for my job, so without a car, More

by DEBINIUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Schoen (5 stars), Dylan Jimenez, Lawrence Harris
Jul 22, 2022 -

Lithia Subaru of Oregon City responded

Thank you for choosing Lithia Subaru of Oregon City to service your vehicle. Your honest feedback is greatly appreciated and we will be sure to share with our team. In the meantime, we look forward to your next visit.

July 22, 2022

Excellent customer service and friendly staff. They are busy, but always do an excellent job and explain what they are repairing. The waiting area and drop off areas are really clean. They prov More

by PCLETTENMAIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department are super stars.
Jul 22, 2022 -

Lithia Subaru of Oregon City responded

It was a pleasure having your vehicle in for service. We would like to thank you for the kind feedback you have shared following your visit. Until next time, we wish you safe travels!

July 22, 2022

6/28/22:Replace driver side low beam bulb; R/R oil & oil filter. Questioned person when paying bill that the low beam bulb replacement was not listed: He stated it would not be charged for it, & not shown More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service persons not listed
Aug 01, 2022 -

Lithia Subaru of Oregon City responded

Hi Steve, I regret to hear of your dissatisfaction with your recent experience, and I apologize for any miscommunication. Although your low beam bulb has already been replaced, please do not hesitate to call me if you would like to further discuss. Christopher Aldworth 503-656-0612 Service Manager

July 21, 2022

Always very nice and helpful. If there's ever any confusion there's always a solution. This particular location is my favorite everyone is so nice and friendly and everyone knows More

by JOSEJAVIER.BARBOSA
Recommend Dealer
Yes
Employees Worked With
The Receptionist that answers and directs me schedule maintenance , Lawrence Harris, Sarah Duff
Jul 21, 2022 -

Lithia Subaru of Oregon City responded

Hi, We appreciate the review! Our goal is to provide customers with a welcoming environment and I am glad we were able to achieve that. We hope to work with you again in the near future!

July 21, 2022

I have bought two cars from you and referred all friends and family to any Lithia I could. I started in Eugene as you customer and was so happy with my first purchase that I found the Oregon City one and go More

by DNH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 22, 2022 -

Lithia Subaru of Oregon City responded

ello DNH1, I am sorry that your Family’s trip was compromised by a mechanical failure of your Subaru and for the inconvenience and frustration that caused. The issues you speak of in your message are of considerable concern to me. I am keen to continue this conversation and in order to develop a full understanding of the matter please let me know a recent invoice number from work we performed here for you. Sincerely, Chris Aldworth Service Manager Lithia Subaru of Oregon City 503-656-0612

July 21, 2022

Service department here is awesome! Thanks for the hard work even when you guys are short handed 🤜💥🤛 More

by Bhubbs503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 21, 2022 -

Lithia Subaru of Oregon City responded

Hi, Thank you for the review! We are glad you had an awesome time working with us! We hope to see you again soon!

July 21, 2022

Very friendly and easy to work with. Replaced a faulty part on my used car, free of charge, after my purchase. More

by BP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Nygel Stennick, Arvin Sadol
Jul 22, 2022 -

Lithia Subaru of Oregon City responded

Hi BP, thank you for reaching out to Lithia Subaru of Oregon City for assistance with your vehicle. We are happy to have assisted you, and made this transaction as seamless as possible. Please keep us in mind for any future needs.

July 20, 2022

Excellent and efficient service. It was easy to book my appointment on time. Drop off was easy, and with the workload of the day they were able to complete my service before my appo More

by Suzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel, Dylan Jimenez, Lawrence Harris
Jul 20, 2022 -

Lithia Subaru of Oregon City responded

It's great to hear from you, Suzie. It is a pleasure to know your recent visit with our service team went seamlessly. We hope you enjoyed the rest of your day and look forward to earning that fifth star during your next visit with us.

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