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Lithia Subaru of Oregon City

Oregon City, OR

4.7
2,772 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,772 reviews

July 29, 2022

I was glad I could get in. The last couple of times it was too busy. The service guy was courteous More

by LHEILMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Jul 30, 2022 -

Lithia Subaru of Oregon City responded

All of us are happy to see that we were able to accommodate your automotive needs while providing you with a courteous experience at Lithia Subaru of Oregon City. Thanks for your recognition. We're glad we could be of service to you.

July 28, 2022

Was greeted right away. Wait time for my oil change was quick. Staff were friendly and explained all the services they looked at on my car More

by STWRTTOAD4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Jul 28, 2022 -

Lithia Subaru of Oregon City responded

Thank you for allowing our team to perform your oil service, I'm pleased to see it went seamlessly. Until next time, drive safely!

July 28, 2022

Bryan was very professional and i really appreciated his communication. The repair was done and i was in my way. I will go back to them again if i need anything else done on my car. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Jul 29, 2022 -

Lithia Subaru of Oregon City responded

It is excellent to read that our Service Staff were able to assist you with your repairs and offer you a communicative experience here at Lithia Subaru of Oregon City. We would be delighted to assist you with your future automotive needs, Tom.

July 28, 2022

I was happy with the service I received. Everyone was professional and friendly. The car is now in good working condition More

by SUEABRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Jul 29, 2022 -

Lithia Subaru of Oregon City responded

Your perfect star review is greatly appreciated. We value your business with Lithia Subaru of Oregon City and look forward to welcoming you back for any future needs.

July 28, 2022

They are very quick to get you in when you need help they are generous with their customer service they have water for you to drink snacks for you they keep you informed about everything that’s going on and More

by ECLIPSE1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Jul 29, 2022 -

Lithia Subaru of Oregon City responded

Thank you for trusting us with your vehicle and choosing Lithia Subaru of Oregon City. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 28, 2022

Helpful on front end. Not helpful when car was done. I had to find it More

by RobE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lawrence Harris
Jul 28, 2022 -

RobE responded

The fact that I have to verify who I am definitely lowers my opinion of your business. Had I not proactive noticed my completed car parked on the road, I would have been there all day.

July 27, 2022

Employee who waited on me was polite and knowledgeable. Said he would text me when my car would be ready so I could go for a walk More

by COOKK503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know any name
Jul 28, 2022 -

Lithia Subaru of Oregon City responded

We are glad to know that you had polite and knowledgeable interactions with our Service Staff during your visit. We would be delighted to assist you again here at Lithia Subaru of Oregon City.

July 27, 2022

Oregon City Lithia's focus on the customer's needs and the value of their time creates an environment that fosters customer loyalty and satisfaction. More

by Larry Iverson
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Andrea Cook, Geoff Eades, Lea Jewell, Julia Grebe, Dylan Jimenez, Lawrence Harris, Nick Bocarius, Shannon Hughes, Ira Jones
Jul 28, 2022 -

Lithia Subaru of Oregon City responded

Hi Larry, thank you for this kind feedback. You have certainly brightened up our week. We look forward to continuing to foster the type of environment you have described here. Have a great day!

Aug 02, 2022 -

Larry Iverson responded

You are welcome, it was earned, not a gift.

July 26, 2022

Honestly is the best dealership I’ve ever been too. Very fast service with no appointment. I got my first car through here and I’m so grateful I did because they have helped me with any problem I’ve ha More

by austin.smith1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bocarius, Dwight Jones
Jul 27, 2022 -

Lithia Subaru of Oregon City responded

Thank you for being a loyal customer here at Lithia Subaru of Oregon City. We are happy to assist you with all your vehicle needs. Until your next visit, drive safe!

July 26, 2022

Felt that the service department could have done a lot more with my car concerns. I was told that it was a maintenance issue when it seems like it should have been a defective part. I was basically t More

by CRASHLAND02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel
Aug 02, 2022 -

Lithia Subaru of Oregon City responded

Hello, I am sorry to learn that you left our Dealership unsatisfied after your recent visit, feeling that our team did not do enough to solicit Subaru of America for assistance with the needed work. I am keen to learn more of the specifics of this matter and invite you to call me at your convenience to discuss the issue further. Christopher Aldworth 503-656-0612 Service Manager

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