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Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

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Showing 2,769 reviews

July 28, 2022

I was happy with the service I received. Everyone was professional and friendly. The car is now in good working condition More

by SUEABRAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodie
Jul 29, 2022 -

Lithia Subaru of Oregon City responded

Your perfect star review is greatly appreciated. We value your business with Lithia Subaru of Oregon City and look forward to welcoming you back for any future needs.

July 28, 2022

They are very quick to get you in when you need help they are generous with their customer service they have water for you to drink snacks for you they keep you informed about everything that’s going on and More

by ECLIPSE1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Jul 29, 2022 -

Lithia Subaru of Oregon City responded

Thank you for trusting us with your vehicle and choosing Lithia Subaru of Oregon City. We appreciate your perfect star review, and our Service Team will always be here to assist you with any future needs.

July 28, 2022

Helpful on front end. Not helpful when car was done. I had to find it More

by RobE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lawrence Harris
Jul 28, 2022 -

RobE responded

The fact that I have to verify who I am definitely lowers my opinion of your business. Had I not proactive noticed my completed car parked on the road, I would have been there all day.

July 27, 2022

Employee who waited on me was polite and knowledgeable. Said he would text me when my car would be ready so I could go for a walk More

by COOKK503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know any name
Jul 28, 2022 -

Lithia Subaru of Oregon City responded

We are glad to know that you had polite and knowledgeable interactions with our Service Staff during your visit. We would be delighted to assist you again here at Lithia Subaru of Oregon City.

July 27, 2022

Oregon City Lithia's focus on the customer's needs and the value of their time creates an environment that fosters customer loyalty and satisfaction. More

by Larry Iverson
Recommend Dealer
Yes
Employees Worked With
Cory Fay, Andrea Cook, Geoff Eades, Lea Jewell, Julia Grebe, Dylan Jimenez, Lawrence Harris, Nick Bocarius, Shannon Hughes, Ira Jones
Jul 28, 2022 -

Lithia Subaru of Oregon City responded

Hi Larry, thank you for this kind feedback. You have certainly brightened up our week. We look forward to continuing to foster the type of environment you have described here. Have a great day!

Aug 02, 2022 -

Larry Iverson responded

You are welcome, it was earned, not a gift.

July 26, 2022

Honestly is the best dealership I’ve ever been too. Very fast service with no appointment. I got my first car through here and I’m so grateful I did because they have helped me with any problem I’ve ha More

by austin.smith1617
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Bocarius, Dwight Jones
Jul 27, 2022 -

Lithia Subaru of Oregon City responded

Thank you for being a loyal customer here at Lithia Subaru of Oregon City. We are happy to assist you with all your vehicle needs. Until your next visit, drive safe!

July 26, 2022

Felt that the service department could have done a lot more with my car concerns. I was told that it was a maintenance issue when it seems like it should have been a defective part. I was basically t More

by CRASHLAND02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel
Aug 02, 2022 -

Lithia Subaru of Oregon City responded

Hello, I am sorry to learn that you left our Dealership unsatisfied after your recent visit, feeling that our team did not do enough to solicit Subaru of America for assistance with the needed work. I am keen to learn more of the specifics of this matter and invite you to call me at your convenience to discuss the issue further. Christopher Aldworth 503-656-0612 Service Manager

July 25, 2022

Amazing service and commitment to making sure their customers are happy. They made sure the problem was fixed the first time and it was and easy and smooth experience. More

by NICOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James and Angel
Jul 26, 2022 -

Lithia Subaru of Oregon City responded

Nicole, thanks for the great review! Lithia Subaru of Oregon City sets high standards so that our customers get amazing service and smooth experiences. We are elated to know you are a happy customer and we look forward to working with you again.

July 25, 2022

The people who work here are thoughtful and considerate. They considered my plans beyond being at the dealers. More

by BURMEISTER_CHERYL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The man at take in desk.
Jul 26, 2022 -

Lithia Subaru of Oregon City responded

Hello! We always try to ensure our customer's plans and needs are taken into consideration while visiting Lithia Subaru of Oregon City. Our team is always happy to be thoughtful to you and looks forward to seeing you again.

July 25, 2022

I have confidence in this dealership for servicing my Subaru. Wait time was mineable with my appointment time. Friendly check in guys. Nice waiting room. More

by JFYOYO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t see either of the two men listed above, Dylan Jimenez
Jul 25, 2022 -

Lithia Subaru of Oregon City responded

Hi there, Your taking a moment to leave us a positive review is greatly appreciated! We are so glad to hear that you trust us with your vehicle, and we look forward to seeing you again at your next visit!

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