Lithia Subaru of Oregon City

Do not trust the vehicle in which they are selling I wouldn't trust my worst enemy to this dealership. I needed to buy my daughter who was leaving for college the next week a vehicle. After searching, I wouldn't trust my worst enemy to this dealership. I needed to buy my daughter who was leaving for college the next week a vehicle. After searching, we found a 2013 Ford Fusion at Lithia Subaru. The advertisement they had online was false. The odometer reading was 10,000 more miles than what they advertised for. Once they blamed their service department for punching in the wrong numbers, they revised their sales offer. 2 days after purchase, the cooling system blew. I had to pay to have the car towed. They promised 2 reimburse me for the repairs. It took over 2 1/2 weeks to get a check that was promised to be mailed ASAP only to find out it was sitting on 'someones' desk. 3 weeks after purchase, the cooling valve had malfunctioned which was directly related to the original issue. I also had the mechanic check the brakes as they were making an awful noise. There was 0% left on the front brakes and less than 5% left on the back. If this car had gone through the service department, they most certainly knew they were selling a vehicle with no life left on the brakes. I am not sure how this dealership can confidentially sell a vehicle that is clearly unsafe. I am lucky that the cooling valve malfunctioned as this forced me to have my TEENAGER daughter's new vehicle looked at. Yes, I tried to rectify this directly with the dealership and no luck! Do NOT buy at this dealership. They place blame on others within their dealership and obviously cannot sell a safe vehicle to customers. Finally, as part of the sales deal, the car salesman asked for at least 3 positive reviews online and he would put a free tank of gas in the car. He sent the link for these reviews before any documents had even been signed. How can you fairly write a review if the purchase agreement had not even been final? This dealership is more concerned with the way that they appear than the actual vehicle they are selling! More

Great Easy experience! I had researched multiple cars that fit what I was looking for, ended up going to multiple dealerships but ended up at Lithia Subaru as they had the e I had researched multiple cars that fit what I was looking for, ended up going to multiple dealerships but ended up at Lithia Subaru as they had the exact make, model, exterior and interior color I wanted with the right trim of the Subaru Legacy and I ended up going with the limited trim! Brian made it easy and then went above and beyond and helped get my brand new car completely clean and detailed! Thank you to those who helped and the team at Lithia Subaru! More

Incredible customer service We knew exactly what we wanted when we walked in and were very happy we got to work with Rick. He was on the ball and felt genuinely invested in our b We knew exactly what we wanted when we walked in and were very happy we got to work with Rick. He was on the ball and felt genuinely invested in our best interest while being straightforward. Despite a few hiccups in getting the car we wanted, Rick helped make a great experience and we would return again. More

Naomi was great! Naomi worked with me as I went back and forth at another dealership and made finally deciding on the car I bought super easy and streamlined. Never fe Naomi worked with me as I went back and forth at another dealership and made finally deciding on the car I bought super easy and streamlined. Never felt like I was being pressured into something I didn't want or being upsold to something out of range. More

Thank you Alex Excellent customer service! Thank you Alex for help me through the whole process and make anything smooth and easy. Just like every one say "you are Excellent customer service! Thank you Alex for help me through the whole process and make anything smooth and easy. Just like every one say "you are nice. More

Dave Meltzer was great to work with. Dave made the process very easy. He followed up with me and got me a very good deal on a 2015 Legacy. Excellent customer service! Dave made the process very easy. He followed up with me and got me a very good deal on a 2015 Legacy. Excellent customer service! More

Wiswall He is the best! No pressure- honest and a great guy. He is knowledgeable and very mindful Fast and efficient Very responsive Will buy from him He is the best! No pressure- honest and a great guy. He is knowledgeable and very mindful Fast and efficient Very responsive Will buy from him again More

Easy and good service I had an easy experience buying a great used Subaru here. Things went smoothly and Braden seemed to do his best to get us a good price. I had an easy experience buying a great used Subaru here. Things went smoothly and Braden seemed to do his best to get us a good price. More

Good service Had a very good and smooth experience here. Granted, we came in knowing pretty much exactly what we wanted, but everyone we interacted with was respec Had a very good and smooth experience here. Granted, we came in knowing pretty much exactly what we wanted, but everyone we interacted with was respectful and easy-going. We were given space to make our own decisions while receiving all the information we asked for throughout the process. Very good place to check out! More

All works out in the end Barry found us the car we've been looking for for awhile now 😁 Brought our trade in and they eventually worked out a decent deal with us. We unfortun Barry found us the car we've been looking for for awhile now 😁 Brought our trade in and they eventually worked out a decent deal with us. We unfortunately had to bring the car back to the service department for a quick repair but Sam managed to work out getting it done with nothing out of our pocket, that was awesome. We love our Outback and will keep our eyes on their website for another gem. More