Back

Lithia Subaru of Oregon City

Oregon City, OR

4.6
2,769 Reviews

1404 Main Street

Oregon City, OR

97045

Directions

By Type

Showing 2,769 reviews

August 05, 2022

We were sent here through Costco. They didn’t have what we wanted in stock so they helped us order what we were looking for. More

by crimsongry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Cook, Brian Manning
Aug 07, 2022 -

Lithia Subaru of Oregon City responded

Thank you for your five-star review. We are overjoyed to read that our Sales Team worked with you to get exactly what you were looking for ordered. If we can be of any future assistance, please don't hesitate to contact us at Lithia Subaru of Oregon City.

August 05, 2022

Always friendly and helpful! Never had any issues with staff. Never try to upscale anything More

by Hunnypotmarcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Aug 07, 2022 -

Lithia Subaru of Oregon City responded

We here at Lithia Subaru of Oregon City appreciate your five-star review. Nothing pleases us more than learning you were shown a friendly and helpful dealership experience working with our team. Please let us know if we can be of any further assistance.

August 05, 2022

Outback has been in for oil change as per lifetime warranty. But Lithia has not been able to solve USB port malfunction after 2 visits w 3rd one coming up next week. Little disappointed it hasn’t Ben More

by JON.MILLER19
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danielle
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hi Jon, It is unfortunate to see your dissatisfaction with the timeliness of your repair. I want to assure you that our service team is working very hard on finding a solution to this issue. Should you want to further discuss with me, please feel free to call me. Christopher Aldworth 503-656-0612 Service Manager

August 05, 2022

I found the dealers to be efficient and friendly— willing to answer questions and went out of their way to be helpful. More

by FUTURESHINE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Belles, Dwight Jones
Aug 07, 2022 -

Lithia Subaru of Oregon City responded

Here at Lithia Subaru of Oregon City, it is our goal to be efficient and friendly for our amazing customers. Our Sales Department is always glad to answer any questions and be as helpful as possible. We hope to have the pleasure of working with you again.

August 04, 2022

In person service was great. In and out within 45 minutes as I was promised. More

by ROSE.GRACE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Cahill
Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Rose, we know how important our customer's time is and are so glad to see the team was able to get you back out on the road in a timely manner. Have a wonderful day from everyone here at Lithia Subaru of Oregon City.

August 04, 2022

Never had an issue with the actual service technician, however when I called the Service Manager to discuss the issues he brought up with me I never received a call back. Then learned he did not ever ask More

by BGTUGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier
Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Hi there, I would like to apologize on behalf of our team for the failure to communicate your additional request to the servicing technicians. I invite you to call me at the number below to discuss the matter further to ensure your request is addressed. Christopher Aldworth 503-656-0612 Service Manager

August 04, 2022

Was second in line in the morning but wound up waiting for oil change after other cars who got there later than me were processed first. More

by DR.STEPHANIV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure about who
Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Hello Stephanie, Thank you for your business and review. Your satisfaction and trust are important to us, and I understand your frustration. Although your car has been serviced already, please contact me at the number below should you want to discuss your experience further. We appreciate your feedback, it helps us identify areas in our processes that can be improved. Christopher Aldworth 503-656-0612 Service Manager

August 04, 2022

Great customer service. Quick and easy to get service completed. Like not needing an appointment. More

by KARENKYLE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Aug 06, 2022 -

Lithia Subaru of Oregon City responded

Thank you for taking the time to leave this excellent review. It was our pleasure to provide a top-notch service experience here at Lithia Subaru of Oregon City. If you have any auto-related questions in the future, feel free to contact us.

August 04, 2022

It was Super fast! You guys are awesome and I will be referring people to you More

by SGIPSON6838
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Aug 06, 2022 -

Lithia Subaru of Oregon City responded

We really appreciate you recommending us and sharing this wonderful review on DealerRater. Thanks for choosing Lithia Subaru of Oregon City for your auto-related services. We are always ready to assist if you need us in the future.

August 04, 2022

It’s mostly just ok but I know you schmucks hang these reviews over your employees heads like a bag of worms just waiting to ruin their day. So I’m gonna give them all a glowing review just to spite you. More

by jedwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lea Jewell, Julia Grebe, Dylan Jimenez, Lawrence Harris, Nick Bocarius
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Jed, thank you for sharing your thoughts. I would like to assure you your honest feedback would only be used in a positive manner. We hope to have the opportunity to work with you again soon.

...
11
...