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Lithia Subaru of Oregon City

Oregon City, OR

Overview
Reviews
Vehicles
4.7
2,771 Reviews
Call Dealership (503) 344-1338
View Awards

1404 Main Street

Oregon City, OR

97045

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Showing 2,771 reviews

August 08, 2022

The service is below par. Never got back to mr about the door ding on my vehicle that occurred while the vehicle was under my car last summer. Didn’t check with me if i More

by Anonymous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dylan Jimenez
Report | Print
Aug 11, 2022 -

Lithia Subaru of Oregon City responded

Hello, I regret to hear you left your recent visit unhappy. We never want our customers to feel overlooked, and I apologize for this. At your convenience, please call me in hopes of coming to a positive solution. Christopher Aldworth 503-656-0612 Service Manager

Aug 11, 2022 -

Anonymous responded

Well, I attempted to talk to you about this last summer and was told to speak to the GM who never called back. Will Lithia fix the ding on my door that wasn't there before you had my vehicle for a month?

August 08, 2022

Good service and snacks. Thank you. Friendly service center.good reminder for your appointment. I appreciate the service. More

by LISAASCURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez, Lawrence Harris
Report | Print
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

Thank you so much for the 5-star review of us at Lithia Subaru of Oregon City. It's great to learn that you enjoyed our accommodations, and we greatly appreciate you choosing us for your auto-related services.

August 08, 2022

Was treated very well and respected by managers and arvin will buy another car when needed More

by JPERAGINE0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvin Sadol
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Aug 09, 2022 -

Lithia Subaru of Oregon City responded

We are gratified to read that your sales experience went well, and you enjoyed your encounter with us at Lithia Subaru of Oregon City. Thanks for choosing our dealership for your automotive purchase and for your 5-star recognition.

August 08, 2022

Very kind and understanding of our situation. There was confusion concerning what the trouble with car. More

by lweinner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi , Lawrence Harris
Report | Print
Aug 10, 2022 -

Lithia Subaru of Oregon City responded

Hello, thank you for taking the time to leave this review regarding your experience with our Service Department. We are glad to have assisted you with your car trouble and provided you with an understanding experience. Lithia Subaru of Oregon City is always here to help you!

August 08, 2022

The young man who greeted me I. The express line was great. He found the head light that I needed and has it replaced within 20 minutes. Very personal service. Thank you. More

by sihrig47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know the name but he was working in the express line the morning I brought my car in to replace the head light.
Report | Print
Aug 10, 2022 -

Lithia Subaru of Oregon City responded

Personable and timely servicing experiences are our goal. Lithia Subaru of Oregon City's Service Department is glad to have assisted you with replacing the headlight on your vehicle. It would be our pleasure to work with you again for your future needs.

August 07, 2022

We like Lithia because of their service department’s thoroughness and honesty. It builds trust! More

by JSPRIGGS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Report | Print
Aug 09, 2022 -

Lithia Subaru of Oregon City responded

Thanks for doing business with Lithia Subaru of Oregon City and trusting us with your vehicle needs. We look forward to being of service to you again in the future. We appreciate your kind feedback.

August 06, 2022

Friendly and hassle free. Worked quickly to answer my questions and get a deal going on a new car. More

by TODDHOLZMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Fay, David Meltzer, Geoff Eades, Nick Bocarius, ANDREW GUZLOW
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Aug 06, 2022 -

Lithia Subaru of Oregon City responded

Todd, we here at Lithia Subaru of Oregon City are excited to learn you enjoyed a hassle-free, friendly car buying experience working with our Sales Team. Thank you for your five-star review and congratulations on your new vehicle. We look forward to welcoming you back for any future needs.

August 06, 2022

I received timely and professional service at Lithia. Many thanks!! I truly appreciate it so much! More

by BIGBAD915
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Harris
Report | Print
Aug 08, 2022 -

Lithia Subaru of Oregon City responded

Lithia Subaru of Oregon City appreciates your business and is thrilled to have provided you with not only professional care but timely services as well. It would be our pleasure to assist you again.

August 06, 2022

Great service…. They were a bit busier than usual. Glad I found a litha place in Spokane where I’m moving to. More

by BECKY34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Jimenez
Report | Print
Aug 08, 2022 -

Lithia Subaru of Oregon City responded

Lithia Subaru of Oregon City is glad to provide you with great service. Our Service Department hopes to have the pleasure of assisting you again.

August 05, 2022

It took over 2 hours to get my oil changed because I wasn’t properly checked in More

by ALINAKRASNOGOROV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lawrence Harris
Report | Print
Aug 05, 2022 -

Lithia Subaru of Oregon City responded

Hi Alina, I regret to hear of your dissatisfaction with your recent visit, and I understand your frustration. I appreciate your feedback as it allows us to identify where missteps in our processes are creating inconvenience and frustration for our guests. I invite you to reach out to me to continue the conversation should you wish. Christopher Aldworth 503-656-0612 Service Manager

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