Lithia Subaru of Oregon City

Erin is the absolute best! Quick, easy, and honest! She made the process a lot less stressful than I expected, and made me feel really comfortable. She ensured that I understoo Quick, easy, and honest! She made the process a lot less stressful than I expected, and made me feel really comfortable. She ensured that I understood what each of the steps meant before continuing forward, and was super patient with all of my questions. I really enjoyed my experience with Lithia Subaru and would definitely recommend it to friends! More

We purchased our 2018 Subaru Outback thanks to Rich Lattman. We had planned on visiting 4 dealerships to see 5 different cars on the day of our purchase. In advance, Rich stated he was certain that w Lattman. We had planned on visiting 4 dealerships to see 5 different cars on the day of our purchase. In advance, Rich stated he was certain that we would not need to go any further. He was right! Thanks Rich! More

We purchased our Ascent in 2023. We love the car but we want everyone to know they should NOT buy the Lithia Oil Plan. The plan cost $949.00 for lifetime oil changes. That seemed lik We love the car but we want everyone to know they should NOT buy the Lithia Oil Plan. The plan cost $949.00 for lifetime oil changes. That seemed like a good deal as it was explained to us. The salesman assured us we’d “be in and out in an hour when we came in for an oil change.” Unfortunately, we didn’t talk to the service department and we fell for the sales pitch. I’ve tried 3 times in the last 3 weeks to get an oil change using the Express Lane and each time was told the wait would be 3 HOURS, a far cry from the salesman’s pitch. Today, I tried to make an appointment for an oil change and was told they won’t make appointments for oil changes. The only way to get the oil change we’ve prepaid for is to use the EXPRESS LANE and wait. The Lithia Oil Plan is simply a way for the dealership to pad their profits. Lithia Subaru doesn’t have the staff to honor the plan as it was sold to us. Don’t fall for the sales pitch! I’m hoping Lithia Subaru will do the honorable thing and give us a prorated refund on the oil plan they sold since they are unable to honor the plan as it was sold to us. More

Derek was very knowledgeable and helpful throughout the whole process, he just genuinely seemed interested in getting me into the vehicle I wanted. whole process, he just genuinely seemed interested in getting me into the vehicle I wanted. More

Richard, genuinely cares about helping the customers receive the best treatment and goes above and beyond to make sure it is an enjoyable experience. receive the best treatment and goes above and beyond to make sure it is an enjoyable experience. More

Great customer service! Everyone here is very friendly and care about helping you find a car. Everyone here is very friendly and care about helping you find a car. More

We love Richard. He is honest, kind and attentive and will help you find just what you’re looking for. He is honest, kind and attentive and will help you find just what you’re looking for. More

Richard provided a very easy experience in the purchase of my new outback. Would recommend him to anyone looking for a car purchase. of my new outback. Would recommend him to anyone looking for a car purchase. More

Richard was easy to work with and made finding the right car for my budget easy and painless. car for my budget easy and painless. More

Very helpful service. Felt like I was taken care of. So far ownership has been simple and easy. Felt like I was taken care of. So far ownership has been simple and easy. More