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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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July 13, 2018

Love your service. The dealership is efficient and very clean. The garage itself is busy and very clean also. I like the fact that there is water and/or coffee in your More

by GG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham (I don't know his last name)
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent visit here at Lithia Subaru. We appreciate you taking the time. Please let us know if there is anything else we can do for you.

July 11, 2018

service My service went well. Clean and pleasant lounge area with free coffee and wifi. Staff was courteous and friendly and explained what services they perf More

by kenneth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian in service department
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Kenneth: Thank you for letting us know about your recent visit. We appreciate your business and look forward to seeing you next time.

July 08, 2018

Excellent customer service!! Welcoming, professional, and timely. Did not have an appointment and expected to spend a huge part of my day at service center. To my surprise, I was More

by Yesyesyall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for your review and your 5 star rating. We strive to get you in and out a fast as possible, we understand your time is valuable. We look forward to your next service appointment.

July 07, 2018

Routine service Very friendly, Took care of everything with no problems. They were busy, and it took a little over two hours, but that was close to the estimate, and More

by John123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service, and Mark in sales
Jul 14, 2018 -

Lithia Subaru of Fresno responded

Thank you John for your feedback. We strive to get you in and out as fast as possible. Sometimes we get a bit backed up. Thank you for understanding and we look forward to seeing you on your next service.

July 04, 2018

Awesome dealership! I’ve been very happy with the service I’ve received - from buying my first Subaru (with Brittany Perez) to my regular maintenance services. Service ad More

by Momof2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Fisher
Jul 14, 2018 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know how we are doing. We look forward to seeing you in on your future service needs. Thanks again.

June 24, 2018

Good service Oil change and tire rotation completed on time, as promised. Abraham was very nice in explaining status of work, and additional services needed in th More

by Becky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Jun 27, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feedback. We will be sure to share this with Abraham. We look forward to seeing you in for your future service needs.

June 17, 2018

Great experience I worked with Luke and he was great at making sure I had what I needed. Unfortunately, my car had to stay at Lithia for 2 weeks getting worked on, but More

by lsweet21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jun 27, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We do appreciate you taking the time to let us know how we did. We appreciate you business and look forward to helping with your future service needs.

June 13, 2018

Service center experience Great experience! Worked with a service rep named Mr. Luke Fisher whom was fantastic, very helpful and wonderful personality. Would definitely recomme More

by afacio1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Harbin, Luke Fisher
Jun 14, 2018 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit with us. We will be sure to let Luke know that you submitted this review. We appreciate your business and look forward to seeing you in for your future service needs.

June 11, 2018

Pure excellence, they should be a 10 STAR rating in my book. I had an unexpected issue check engine light -- brought it in late Tuesday after service was closed but service manager was there I was a little panic More

by JunaTuna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jun 14, 2018 -

Lithia Subaru of Fresno responded

We are so pleased to hear that we where able to get you taken care of and on the road to your graduation. Thank you for taking the time to write such a positive review for us. We value your business and look forward to helping you on your next service need. Thanks again.

June 05, 2018

Caring team From making the appointment through completion of work everything was easy, pleasant & top notch! The work was completed in a timely manner & even the More

by BTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Nielsen
Jun 06, 2018 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your recent visit. We will be sure to pass this along to our staff. We look forward to seeing you on your next visit. Take care.

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