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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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August 08, 2018

Quick service I dropped in and had a brake light out and I was able to get it fixed in ~20 minutes! And it only cost $15. More

by Janet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
Aug 09, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feed back Janet. We look forward to seeing you on your next service visit. Thank again.

August 06, 2018

In spite of late appointment, they got it done quickly I used the Lithia App to schedule a 4:30 appointment on Friday. The App says they close at 5:30. I guess I caught them off guard - they close at 5:0 More

by Ron Ludekens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feed back.....Yes our app has a bit of a glitch sometimes. We are working to get it corrected. Thank you for your business we are always more than happy to help out our customers. We truly appreciate you, and look forward to seeing you on your next visit.

August 05, 2018

Fair and quick The part was installed quickly while I waited and had a cup of delicious coffee in the waiting room. Having made an appointment helped. I will have th More

by Dougherty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toua Lee
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to leave us feedback. We look forward to seeing you in for your next service need. Please let us know if there is anything else we can do for you.

August 05, 2018

Great service from great service team Stopped in for my first oil change and first visit to a service bay at a Subaru dealer. I did not schedule ahead of time but instead just showed up. T More

by Dandritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Aug 09, 2018 -

Lithia Subaru of Fresno responded

Thanks for sharing with us. We will be sure to pass this along to our staff. It is our pleasure to provide fresh fruit and toys for our future Subaru owners. We appreciate your business and look forward to being here for you on your next service. Please let us know if there is anything we can do for you. Thanks again.

July 29, 2018

Add accessories to new 2018 Frorester 20. XT Nothing but GREAT service.... our 5th new car from Subaru from Fresno Lithia Subaru... We highly recommend sales and service...They are a complete pac More

by Lincbe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven and Service Manager John A
Aug 01, 2018 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent purchase here. We appreciate your business and would like to congratulate you on your 5th Subaru. We look forward to seeing you in for your service needs. Thanks again.

July 27, 2018

Smooth and perfect. My car was out of alignment. They quickly fixed my steering and called me when they said they would. 5 Star all the way--Gordon Dietz More

by gdietz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2018 -

Lithia Subaru of Fresno responded

Thank you Gordon, we will be sure to pass this along to our staff. We look forward to seeing you on your next visit.

July 24, 2018

Easy and friendly Jose started us in the morning. he was helpful and friendly even when I mentioned that our car had a birthday and I would like a free car wash. Jose s More

by djah2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in the service dept.
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent visit with us. We are so pleased to hear that you are happy with the services you received. We look forward to seeing you on your next service appointment.

July 22, 2018

30,000 mile service The sales people were good. I did have to return to get me windshield wipers replaced as they were literally falling apart. I did have a low tire wh More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share your visit with us. Many times with the heat of the valley it can make the tire pressure lights activate. Usually nothing too serious. I do apologize that you where not informed of the situation. We appreciate your honest feedback.

July 21, 2018

60,000 Service - Great service provided The Service Dept at Lithia Subaru is top-notch! Specifically, Service Advisor Luke Fisher is the best! The 60,000 service takes a long time to compl More

by csalonit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Jul 25, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback. We will be sure to pass along your kind words. Please let us know if there is anything else we can do for you. We look forward to seeing you on your next service.

July 20, 2018

Problem under warranty Taken care of and I was given a loaner car to drive while mine was in for repair. Very accommodating service department. Would recommend Lithia More

by Subbluru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Pendleton
Jul 25, 2018 -

Lithia Subaru of Fresno responded

We appreciate your kind words. We will be sure to pass this along to our staff. We look forward to your next service visit.

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