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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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December 11, 2018

Service Recently purchased a Foerster and there was an issue with the ignition light. Was taken care of quickly and the customer service was professional and More

by Reef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
Dec 12, 2018 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know how we did. We appreciate you taking the time to leave us feedback. We look forward to seeing you in for your future service needs. Thanks again.

December 05, 2018

Beyond the usual dealer service They were so professional and I felt like they were there to make my experience a pleasant one. I appreciated the shuttle service as well More

by Nancys subaru
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Lithia Subaru of Fresno responded

Thank you for your feedback Nancy. We appreciate your business and look forward to your service visits with us. Please let us know if there is anything else we can do for you.

November 27, 2018

Always great service at Lithia Subaru No matter who helps you out. You will always get great service at Lithia Subaru Fresno. All groups are great from service, sales and support staff. More

by CentralCASubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2018 -

Lithia Subaru of Fresno responded

We will pass this along to our staff. Thank you for your kind words. We look forward to seeing you on your future visits.

November 01, 2018

Fast solution Very fast and kindness service with high quality work done. I am very satisfied. And the coffee tastes very good during wating service time Thank yo More

by James 2503
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
Dec 05, 2018 -

Lithia Subaru of Fresno responded

Thank you James for your feedback. We appreciate you taking the time to let us know how we are doing. Please feel free to reach out if there is anything else we can do for you.

October 30, 2018

Unlocked “Trunk” Thank you Derek and Luke for your excellent care of this old woman and her messed up “trunk”on her 2018 Outback. Thanks also to the young tech who fix More

by Darlene456
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luke Fisher, Derek Pendleton
Nov 01, 2018 -

Lithia Subaru of Fresno responded

Thank you for your kind words. We are always here for any of your service needs. Thank you for allowing us to be your dealership. We appreciate your business.

October 28, 2018

Great job I had a headlamp fail, so did not want to drive at night until it got fixed. As a walk-in, the lamp was repaired with a quick turn around. More

by JoeBlow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
Nov 01, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feed back and look forward to seeing you in for your future service needs.

October 20, 2018

My dog's favorite car service Much do my surprise, it must have been dog appreciation day at Subaru! My small dog got a great tire to chew on - which she loves, a bandana- which sh More

by jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Perez
Nov 01, 2018 -

Lithia Subaru of Fresno responded

Thank you for sharing with us. Here at Lithia Subaru, we Love Pets. We know that our fur babies are just as important as the maintenance on your car. We take pride in welcoming them to the dealership. Thank you for allowing us to pamper your pup.

October 16, 2018

Service Department is outstanding The Service Department is outstanding. Luke and Jose too good care of me and my Subies. They are honest and fair. I highly recommend the Service De More

by The Reed Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose from service and the shuttle peeps!, Luke Fisher
Nov 01, 2018 -

Lithia Subaru of Fresno responded

We will be sure to pass this along to the service department. Thank you for sharing your recent experience with us. We appreciate your business.

October 16, 2018

Outstanding. Any of my questions or concerns from the time I purchased my Subaru have been attended to promptly and to my complete satisfaction by Management, Sal More

by happy4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Correa and Rudy Lucio , Frank Perez, Ed Monson
Nov 01, 2018 -

Lithia Subaru of Fresno responded

We appreciate your feedback. We will be sure to pass this along to our team. Thank you for allowing us to handle your questions and concerns.

September 24, 2018

Oil change done ✅ I did make an appointment in advance but still had to wait 2 hrs so I was regretting not bringing a snack & earbuds! Good to have fresh oil & rotated More

by Tam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
IDK
Nov 01, 2018 -

Lithia Subaru of Fresno responded

Thanks for letting you know how we are doing. We try and get you in and out as quickly as possible. We will work hard to make this happen. Thank you for your feedback we appreciate it.

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