Lithia Subaru of Fresno - Service Center

Great Very friendly, professional and polite. Everyone there was great. It is so nice to go to a business where they make you feel like you are very importa Very friendly, professional and polite. Everyone there was great. It is so nice to go to a business where they make you feel like you are very important to them, especially in this time when most business only seem to care about you if they can make a dollar. Abraham was super and kept me informed of everything. Thanks! More

Efficient, clear. Good service is very rare. The staff is friendly and informative. I felt very comfortable. I received valuable and good information, both regarding se Good service is very rare. The staff is friendly and informative. I felt very comfortable. I received valuable and good information, both regarding service and possible purchase of a vehicle. More

Excellent service Representative Mike was great. He was very courteous and did an excellent job on keeping me up to date with my repairs and maintenance. With that kind of service I w Mike was great. He was very courteous and did an excellent job on keeping me up to date with my repairs and maintenance. With that kind of service I will bring all my vehicles to them. Keep up the great work! More

Transmission replacement I would like to thank Jacob so very much for his exceptional and professional customer service! He went out of his way to communicate with the insuran I would like to thank Jacob so very much for his exceptional and professional customer service! He went out of his way to communicate with the insurance company for me. Eventually they made the right decision ensuring I would get the full benefit of my original warranty. Also, he continually kept me updated on the status of my car. Thanks again Jacob and Lithia Subaru for ALL of your service! More

Oustanding customer service I would recomend this dealership to anyone buying new or used.superb customer service and friendly staff.most retail have lost touch with customers by I would recomend this dealership to anyone buying new or used.superb customer service and friendly staff.most retail have lost touch with customers by making things automated subaru takes time to listen to customers More

Call to make appointments - don't trust Apps or website Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. Last time I used their smartphone app to make an appointment for 4:00 PM. When I got there I was told they don't make appointments for 4:00 or later. This time I received a promotional email with a link to make a service appointment. I made it for noon. My wife found out they did not get it. She was advised to always call in. Lesson learned. In both cases, they were more than accommodating and provided great service. More

WOW superb job No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though No waiting. In and out in an hour and a half like promised. Abraham was totally professional. My car was in for six months maintenance even though I didn’t have 6,000 miles on my car they still changed the oil and rotated the tires. With no charges, everything included in price of automobile. More

Great Department John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus John DeOrona runs a top notch department! I had BMW's for twenty years and their service and graciousness did not compare. Great cars, these Subarus, and service reflects a certain enthusiasm that I jus haven't seen elsewhere! More

Great Visit It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually It’s always a great visit at Lithia of Subaru. Employees are always so polite and make ya feel welcomed. Great customer service and my car is usually always finished before the expected time. More

Recall Air Bags 2014 Outback I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a re I like the fact that I was informed about the work on my Outback. When it will be ready to pick-up. I live an hour away and they provided me with a rental car. The service rep. keep me informed on progress with my car by text. Love it. Customer Service have improved for the better. thank you More