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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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May 10, 2019

Completely Satisfied We have purchased two Subaru Outbacks from Fresno Lithia, and could not be happier. The service department is top notched, Thanks for all your help. More

by J&J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham, Christopher Nielsen
May 10, 2019 -

Lithia Subaru of Fresno responded

We appropriate your business. Thank you for leaving us such kind words. Please do not hesitate to let us know if there is anything else we can do for you. We look forward to seeing you in for your service needs.

May 08, 2019

Customer friendly I made an appointment for a 30,000 service. I dropped the car off at 7:00 a.m., was checked in with explanations about what would be looked after, giv More

by gfunk1492
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
May 09, 2019 -

Lithia Subaru of Fresno responded

Thank you for your kind words. We will be sure to pass this along to our staff. We appreciate your business and look forward to seeing you in for your future service needs.

April 21, 2019

Servicing our Subaru Crosstrek. Steven took Great care of us like always!!! We had an appointment for 7:30 and everything was completed by 9:30am. We highly recommend Lithia Subaru f More

by kirkie707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Apr 22, 2019 -

Lithia Subaru of Fresno responded

We appreciate your business and would like to thank you for taking the time letting us know how you experiences are with us. We look forward to seeing you in for your next service need.

April 20, 2019

Had an oil change done. Love how nice and helpful everyone is/was. I didn’t mind waiting in the lobby as it is always welcoming. The shuttle service is always s plus to have More

by Austin97!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose service advisor
Apr 22, 2019 -

Lithia Subaru of Fresno responded

We appreciate your business and look forward to seeing you in for your next service needs. Please let us know if there is anything else you need.

April 19, 2019

Always going above and beyond I've owned a Forester and Legacy when my car is worked on, I have always been treated respectfully and with courtesy. The service is always exception More

by Happy Subaru owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Apr 22, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share your recent experience with us. We look forward to seeing you in for your next service needs. Please let us know if you need anything else.

April 13, 2019

Relaxed during wait.. Relaxed while waiting for Forester servicing. Thorough explanation of what was done. Courteous and friendly service rep. We will return for future se More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Lithia Subaru of Fresno responded

Richard, thank you for your feedback. We appreciate your business and look forward to seeing you in for your future service needs. Please let us know if there is anything else we can do for you. Have a fantastic day!

April 06, 2019

Our first visit. Our first visit to the Subaru service was pleasant. The service people that waited on us were thoughtful, caring, and patience. Since my wife and I More

by Armida66
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Sanchez, Toua Lee, Derek Pendleton
Apr 09, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to share your recent experience with us. We appreciate your business and look forward to seeing you in for your future service needs. Thanks again.

March 28, 2019

Replacement of Window Jacob is great to work with. Always polite and courteous. The new window looks good, no more bubbles. All the staff are friendly and helpful. More

by DCB22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2019 -

Lithia Subaru of Fresno responded

We appreciate you business. We will pass this along to Jacob. Thank for taking the time to leave us feedback. We hope you have a great day.

March 24, 2019

Long wait for appt oil change We had to wait longer for our oil change appointment then what was told. Also we saw our car was parked on the side, but it still took a while for the More

by SharkyCars
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Lithia Subaru of Fresno responded

Thank you for the feedback. We strive to get customers in and out in a timely manner, as we know your time is valuable. Sorry that your wait was a bit longer thank usual. Please let us know if there is anything we can do for you.

March 24, 2019

18000 mile check Quick in and out. Timely drop iff and pickup. Missed seeing Rudy. Hope he feels better soon. Doughnuts and coffee hut the spot. Great experience More

by ped
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham
Apr 02, 2019 -

Lithia Subaru of Fresno responded

Thanks for sharing your recent experience with us. We will be sure to pass along your concerns to Rudy. We too hope he is back soon. Please let us know if there is anything else we can do for you. Thanks again.

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