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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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June 07, 2019

Easy in - Easy out This was routine six month service. Oil was changed and new filter. Tires rotated and brakes and all fluids were checked. I had an appointment so I wa More

by DonW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Lithia Subaru of Fresno responded

Thank you for sharing your recent experience with us. We appreciate your business and look forward to your next visit. Take care.

June 02, 2019

Great service The service staff was friendly and efficient as always. Steven took great care of us. So glad to see Brandon Beck back in sales. Best sales experience More

by kodyhays@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Beck
Jun 11, 2019 -

Lithia Subaru of Fresno responded

We will be sure to pass this along to the staff here at Lithia Subaru. We appreciate your kind words and look forward to seeing you in on your next service needs.

May 25, 2019

Awesome service advisor Luke was friendly and knowledgeable and to care of all my needs. He got me in and out with no problems.I will be going back to him again. More

by Jcollier19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
May 29, 2019 -

Lithia Subaru of Fresno responded

We appreciate your kind words, we will pass this along to Luke. Please let us know if there is anything else we can help you with.

May 24, 2019

Friendly and efficient service Dept. All (recall) services and suggested repairs were thoroughly explained to me by Luke Fisher. Agreed upon work was performed and my car was ready soone More

by Budge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Fisher
May 24, 2019 -

Lithia Subaru of Fresno responded

Dawn, we will be sure to pass this along to Luke. Thank you for taking the time to let us know how we did. Please let us know if there is anything else we can do for you.

May 24, 2019

A pleasure to deal with Great team of professionals. Jacob Hicks is an excellent service advisor. From arrival to completion of the work everything is handled in a profession More

by BTB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Lithia Subaru of Fresno responded

We appreciate the kind words. And will be sure to pass this along to Jacob. We look forward to servicing your car in the future. Please let us know if there is anything else we can do for you.

May 24, 2019

Great Service Michael did an excellent job of reviewing options beyond 60,000 mile service. After the car was finished at the end of the day and we were both leavin More

by Subaru fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know how we did. We will be sure to pass this along to Mike. Please let us know if there is anything else you need help with. We are always happy to be of assistants.

May 20, 2019

Fast, efficient and pleasant. Very pleasant environment. Efficient service. Especially liked the text from the service advisor. Done in a short period of time. Servixe was excellen More

by Edwardcenteno
Recommend Dealer
Yes
Employees Worked With
John Harbin
May 24, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your recent experience here. Don't hesitate to let us know if there is anything else we can do for you.

May 17, 2019

60,000 mile service per manufacturer's recommendation The dealership as a whole is very professional and people oriented. They always try to do their best which can be a challenge in this particular indu More

by blacklab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to share with us. We strive hard to make each experience here as pleasant as possible. Please let us know if there is anything else we can do for you.

May 15, 2019

$50 coupon for my birthday! I received an email birthday gift of of $50 discount on wash/wax/tires, etc. Easy drop off, ride home, and picked up the following day (my choice) - More

by Cheyenne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Lithia Subaru of Fresno responded

Just a little something we enjoy doing for our customers. Please feel free to let us know if there is anything else we can do for you. We appreciate your business and look forward to seeing you in for futures service needs.

May 15, 2019

Great The service I received was fast and thorough. The service staff was friendly and respectful. The facility was clean and welcoming...thanks so much, yo More

by Sheila H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luke Fisher
May 24, 2019 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know how we are doing. Please do not hesitate to let us know if there is anything else we can do for you. We appreciate your business.

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