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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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December 03, 2019

Service was quick and efficient. The waiting area provided refreshments while waiting, making the experience less tedious. Lithia is always good about communication during the service process. More

by Melissa H
Recommend Dealer
Yes
Employees Worked With
Not sure
November 13, 2019

Quick, thorough and responsive to my questions and concerns, Have always been friendly and helpful, from the sale through to this last service visit. Are great people, who are professional and always concerned More

by robertshowse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Monson
Mar 30, 2020 -

Lithia Subaru of Fresno responded

Robertshowse, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

November 06, 2019

Great people, who are professional. I believe they are honest and truly care about what they are doing. I would highly recommend them for buying or servicing a car. More

by Vic
Recommend Dealer
Yes
Employees Worked With
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Vic, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

October 30, 2019

60,000 mile service I was greeted and treated well by service personnel at Lithia Subaru on my arrival on the day of my appointment 10/29/19 at 10:00am. I knew my servic More

by Reedgirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Reedgirl, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 24, 2019

Best Service With Your Dealership! By far this has been the best service I have ever had with your dealership. Christian was Awesome! I hope to deal with him from here on out. He cou More

by Kent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian, Gentlemen in Parts also and cashier
Oct 29, 2019 -

Lithia Subaru of Fresno responded

Kent, we really appreciate your great feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 08, 2019

Reliable and efficent service! I brought my Subaru Crosstrek in for an 18,000 mile/18 month servicing. It was completed on time. The service technician explained to me what was to b More

by Guglielmo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Abraham
Oct 17, 2019 -

Lithia Subaru of Fresno responded

Guglielmo, thank you for your kind words! We're happy we could help. We hope to be of service to you again! Take care!

October 02, 2019

Service was as explained and timely. Service was explained thoroughly and in the amount of time as was indicated. Making the appointment was easy and followed up by a confirmed e mail. More

by Doreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Rodriguez
Oct 04, 2019 -

Lithia Subaru of Fresno responded

Doreen, thanks for your great review, and for giving our dealership such a high star rating! Thank you so much for choosing Lithia Subaru of Fresno as your first choice for service!

October 02, 2019

Recall part installed I told them I needed my Vehicle to go on vacation and didn't have a lot of time to get it done. They got me in and out in 1 hour. Well done people. More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2019 -

Lithia Subaru of Fresno responded

Ken, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

October 01, 2019

Subaru service Great service, helpful team, work exceptional. Car looks great after work. Clean, runs well. Always enjoy the work done here. Will always return back. More

by Fresnobiker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Fresnobiker, we really appreciate your great feedback! Our team is available should you require any extra help.

September 23, 2019

Service Made my appointment and 2 hours later I was gone !! Great service and my husband’s new Ascent Russell helped him also. And of course coffee and donut More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell McCarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramzy Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Breed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose "Pepe" Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Lithia Subaru of Fresno responded

Xx, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review.

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