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Lithia Subaru of Fresno - Service Center

Fresno, CA

4.9
495 Reviews

495 Reviews of Lithia Subaru of Fresno - Service Center

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July 31, 2020

Frank Perez is amazing! If you ever need anything, he will take care of you. He really values his customers and keeps their best interests at heart. More

by t71489
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Perez
Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

Aug 04, 2020 -

Lithia Subaru of Fresno responded

T71489, we really appreciate your great feedback! We will be sure to let Frank know that you sent this in. We appreciate you business and look forward to seeing you in for future service needs.

January 24, 2020

Christian was very helpful and courteous. The man who greeted me when I arrived was very kind. The technician worked hard to find my rattle in my car. I appreciate being given a loaner car while my car w More

by lovemy2018crosstrek
Recommend Dealer
Yes
Employees Worked With
Christian
Feb 26, 2020 -

Lithia Subaru of Fresno responded

Lovemy2018crosstrek, we really appreciate your great feedback! Please let us know if you have any additional questions about services you received and thank you again for choosing Lithia Subaru of Fresno!

January 21, 2020

Christian, my service advisor, was wonderful! I live in the Los Angeles area, but family lives in Central CA. As I was leaving to come home (over the MLK holiday) my 2014 Forester’s light panel came on- an More

by SandyinSimi
Recommend Dealer
Yes
Employees Worked With
Jose Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian in Service Dept
Jan 24, 2020 -

Lithia Subaru of Fresno responded

Sandyinsimi, we really appreciate your great feedback! We will defiantly pass this along to our team. We hope to be of service to you again in the future. Best wishes, Lithia Subaru of Fresno

January 20, 2020

A Routine Service I brought my car to Fresno for the 6 month service. I was able to get right in and Alex told me what was going to be done and approximately how long More

by GG25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know names.
Jan 24, 2020 -

Lithia Subaru of Fresno responded

Gg25, we really appreciate your great feedback! Thank you so much for choosing Lithia Subaru of Fresno as your first choice for service!

January 15, 2020

The only issue I have is Subaru not wanting to take care of the excessive coping of the paint on my vehicle. The company is aware of the defect with the sun shine orange paint and is only willing to pay 1/2 More

by John
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2020 -

Lithia Subaru of Fresno responded

Thank you for taking the time to let us know about your issue. Unfortunately this is a issue for Subaru itself. We are only the dealership so we do not have any control over their decisions. Please let us know if there is anything we can help you with. We appreciate your business.

January 13, 2020

hassle free. good experience. seems a little soon to have such transmission issues but the repair was covered under the extended warranty so it worked out. overall it was a good ex More

by rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
steven
Jan 16, 2020 -

Lithia Subaru of Fresno responded

Rodriguez, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

January 11, 2020

Great job! Exceptional, super fast, staff was extremely friendly. I had a great cup of coffee and I was only there for 30 minutes. Amazing. I bring my Subaru her More

by Shawn Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Hi Shawn, we are glad we were able to get you in and out of our service department.

January 11, 2020

This Subaru dealership is truly amazing from service personnel to the receptionist. I was continually updated on my vehicle. Armado is a great service representative. More

by Curtis
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Demera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Deorona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Jepson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Glad Armando was able to Help you

January 03, 2020

30,000 mile service amazing service ,great customer service.Service done in timely manner .I have always been very impressed with Lithia Subaru .I highly recommend Fresno More

by Bluecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jepson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez
Apr 16, 2020 -

Lithia Subaru of Fresno responded

Thanks, we are glad we were able to help and we exceeded your expectations.

January 01, 2020

I had a great experience in your service Dept.Jacob and I had a great experience in your service Dept. Jacob and Christian were awesome. They both listened to my concerns. Christian explained everything More

by lrvaughtXT
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christain
Jan 03, 2020 -

Lithia Subaru of Fresno responded

Lrvaughtxt, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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