Lithia Subaru of Fresno

Getting service here is like going to meet friends. Service representative Kris was very professional and courteous. If he is the face of Lithia Subaru, then you are doing the right thing to reflect cu Service representative Kris was very professional and courteous. If he is the face of Lithia Subaru, then you are doing the right thing to reflect customer service. More

Great experience The entire experience of purchasing my first car went amazing, thanks to my salesman "victor Bravo and Ramzy Saleh". I truly appreciate the quality se The entire experience of purchasing my first car went amazing, thanks to my salesman "victor Bravo and Ramzy Saleh". I truly appreciate the quality service. More

Replace part on outside of vehicle Service advisor, Keith, and service technician were very patient with me and figured out what was causing the wind noise and replaced the part. Keith Service advisor, Keith, and service technician were very patient with me and figured out what was causing the wind noise and replaced the part. Keith also gave me some driving tips...freeway driving vs. all city driving. More

Better than last time Michelle had me out in about 30 min. This was almost 2 hrs faster than the last time. Had this gone as well this time it would have been my last serv Michelle had me out in about 30 min. This was almost 2 hrs faster than the last time. Had this gone as well this time it would have been my last service here. You need to thank Michelle and add her to list of employees More

Quick and efficient I thought they did a great job. I enjoyed a coffee and donut while I waited. The waiting area was very comfortable. They were fast and efficient. I thought they did a great job. I enjoyed a coffee and donut while I waited. The waiting area was very comfortable. They were fast and efficient. More

Excellent customer service I truly appreciate how Suburu stands behind their products. My car had over 100,000 miles on it and they still replaced my short block due to excessiv I truly appreciate how Suburu stands behind their products. My car had over 100,000 miles on it and they still replaced my short block due to excessive oil consumption. They paid for my rental car and were very accomodating to my schedule. I recommend Suburu to my friends all the time. Two of my neighbors just bought Suburus because I am so happy with mine. More

Thank you Mr. Richard Smith! Mr. Richard Smith of Fresno’s Lithia Subaru provided exceptional customer service on the sale of our new Outback. He went above and beyond when helpin Mr. Richard Smith of Fresno’s Lithia Subaru provided exceptional customer service on the sale of our new Outback. He went above and beyond when helping us find our exact needs and wants. We were able to handle the car process through long distant communications with ease of mind. He had expertise of the vehicles and expressed personal experience to explain the special values in the features of the cars he showed us. My husband and I had a great car buying experience thanks to Mr. Richard Smith. We love our Subaru Outback! More

Easy, Fast, and Fair Ed Monson at Lithia Subaru made getting a new car so easy. In what seemed only minutes after I completed the online "request a test drive" form late Ed Monson at Lithia Subaru made getting a new car so easy. In what seemed only minutes after I completed the online "request a test drive" form late on a Friday afternoon, Ed called me and we scheduled an appointment. I could not be more pleased with the fast and friendly service Ed provided. We test-drove the car of interest and talked about different options packages. The color I wanted wasn't immediately available, so Ed tracked one down, sent me videos of MY car when it arrived a day or two later, and delivered it (literally) to me on Monday afternoon. He provided a great "get to know your car" show-n-tell upon delivery, and said to contact him anytime I had questions. I highly recommend Ed Monson at Lithia Subaru. More

Easy Cheesy My salesperson Ed was great, I went in there having no real clue what I wanted so he had to deal with me wanting to test drive three different models My salesperson Ed was great, I went in there having no real clue what I wanted so he had to deal with me wanting to test drive three different models and still not sure, not because I didn't like them, but because I liked all three and didn't really know which direction to go. This was to be the the 3'rd Subaru bought in my family at this dealership, Ed recognized that and gave me a deal on a Crosstrek that had all the installed toys I wanted. It was a tough call, I loved the Impreza hatchback too, either one you couldn't go wrong. Ed was patient and not the least bit pushy. I told him, I went to a Subaru dealer in Carlsbad, and was flatly told walking in on a Saturday afternoon, ..." If you're going to buy something, we can talk, if you just want to look around or not sure what you want, just come back another day. We're too busy." Little did he know ( the Carlsbad dealer) I was going to pay the car in one check outright, so away I went and can't wait to go in there on my first oil change ( live in north San Diego county) and tell them why I didn't buy it there and if they need classes on how to treat people, go see Ed Monson in Fresno! Thanks for everything Ed, maybe mom will be coming back soon to trade her Impreza in for a crosstrek! She loved it too. More

Always a good experience I have brought my vehicle in 3 times since I purchased it. I have always been very pleased with the service and all elements of service at Lithia Subu I have brought my vehicle in 3 times since I purchased it. I have always been very pleased with the service and all elements of service at Lithia Suburu. More