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Lithia Subaru of Fresno

Fresno, CA

4.9
937 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 937 reviews

November 28, 2016

Still withholding my recommendation... once bitten twice shy I've had some problems in the past with this dealership's service department that had made me question whether I would buy another Subaru, but their s More

by Sara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We are very pleased to hear that you can see the changes that we have made to improve our service department. We value feedback such as yours. We will also be sure to let Jacob know that you appreciated his communication and service. We value your business.

November 26, 2016

Very Pleased Chris explained to us that wour car would arrive in three wrrks, which was correct. He was very helpful a=and knowledgeable about the models we consid More

by NF Screamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Neilsen in sales, John Harbin, Sal Macareno
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for the Great Review. We will be sure to share with Chris. Welcome to the Subaru Family.

November 25, 2016

Service & Staff are great This is only the second time I've had my 2015 Crosstrek serviced. Each time I've been treated with respect & courtesy. The techs & service staff kee More

by Christine A. Souza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Dec 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate you taking the time to let us know about your experience with us. We appreciate your business and look forward to seeing you for your future service needs.

November 24, 2016

Easy as pie 4th Subie from these guys.........super easy transaction, fair price.........how it should be 😊. I'll be back for sure when the new Impreza body sty More

by bikemd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez, Ed Monson, Sal Macareno
Dec 12, 2016 -

Lithia Subaru of Fresno responded

Thanks for letting us know how we are doing. Congratulation on your 4th Subaru.

November 16, 2016

Purchase of 2017 Outback Working with Chris Nielsen and the other staff at Lithia Subaru was a pleasure. Chris was helpful, informative and made sure we were satisfied with o More

by Helloml
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for allowing us to earn your business. We appreciate you letting us know how your purchase experience was with us. We look forward to seeing you in for service. Thanks again.

November 14, 2016

NO PRESSURE. GREAT TRADE IN VALUE. FRIENDLY. HELPFUL. WOULD LIKE TO GET CARS FOR MY OTHER DAUGHTER AND MYSELF IN THE FUTURE. SAFE, DEPENDABLE CARS. GREAT PRICE TOO. WARRANTY AND FUTURE SERVICE ARE GREA More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TORRES
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thanks for the great review. We are very pleased to hear that you where happy with your purchase experience. We look forward to working with you in the future for yours and your daughters needs.

November 07, 2016

Service on car The service on my car was quoted to be around an hour and one-half, since I did not make an appointment. The oil change and tire rotation was right o More

by BrownGirl46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cannot remember names of persons who assisted.....sorry.
Nov 22, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit with us. We would like to thank you for allowing us to attend to your service needs. We look forward to seeing you in the future.

November 04, 2016

Lithia Subaru Service Lithia Subaru is conveniently located to close to our home. My husband usually takes our vehicles in for service & then waits for the service to be co More

by Melissa Rogers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My husband took the car in for service, so I do not know, who helped him at the time.
Nov 22, 2016 -

Lithia Subaru of Fresno responded

We strive to make each visit to our facility as fast as possible, we know everyone's time is valuable, especially on our off time. We would like to thank you for allowing us to earn your business.

October 24, 2016

Fast quality service I come 4 times a year for my oil changes and general car services, each experience has been quick and pleasant. Appreciate the helpful staff! More

by JPAzevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristopher, Michael Gervin
Oct 26, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know how we are doing. We look forward to seeing you in for your services. We appreciate your business.

October 23, 2016

Professional Experience It was a pleasure working with the Lithai Subaru folks for the purchase of our vehicle. The salesman was most helpful in our decision making process. More

by Professional and Experience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catarino Macareno
Oct 26, 2016 -

Lithia Subaru of Fresno responded

We appreciate you allowing us to earn your business. We would like to congratulate you on your new vehicle we look forward to seeing you in for your service needs.

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