Lithia Subaru of Fresno

Jake is great! Jake is on top of things. He goes the extra mile for me every time I come in for service. He keeps me posted in progress and calls me as soon as the v Jake is on top of things. He goes the extra mile for me every time I come in for service. He keeps me posted in progress and calls me as soon as the vehicle is completed. Give that boy a Nickle Raise. $ More

Excellent customer service The service department was busy but the car was still done on time. Always a friendly and courteous staff. We will be back. We love and trust our Suba The service department was busy but the car was still done on time. Always a friendly and courteous staff. We will be back. We love and trust our Subaru More

PURCHASE OF OUTBACK TOURING Excellent. My sales associate really listened to what I wanted rather than showing me inventory they wanted to unload. No promises were made that we Excellent. My sales associate really listened to what I wanted rather than showing me inventory they wanted to unload. No promises were made that weren't fulfilled. It was painless and I absolutely love my car. More

Completely Satisfied Customer I took my 2011 Outback in fora vehicle inspection and a power steering system service. Keith Kamimoto is my service advisor and is definitely in the I took my 2011 Outback in fora vehicle inspection and a power steering system service. Keith Kamimoto is my service advisor and is definitely in the right job. His communication and attention to detail make me proud to be doing business at Lithia Subaru of Fresno. I'm a completely satisfied customer. Many Thanks, Marcus Rosso More

Great customer service The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employ The people at Lithia Subaru of Fresno provide exceptional customer service. I took my car in for its regular servicing and while I was waiting, employees of Lithia were checking on me throughout the time there. At the end, they pulled my car up right to the door. Talk about red carpet service. Thanks! More

Excellent!!' From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a From scheduling my Subaru Outback to pickup, this by far has been the best experience I've had wi subaru to date!!! Scheduling my appointment was a piece of cake. When I arrived, Abraham was super customer service oriented!!! He said I'd get a call when my car was ready. Within a half hour, I got the call. I returned to pick up my car and checking out was a breeze. Again, Abraham was very accommodating and he brought my car out immediately and I was off. Will definitely continue to blow,the horn for you guys!! More

Always great customer service! Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Se Jacob Hicks is my service advisor and he's always very professional, knowledgeable and always keeps me informed of the status of my vehicle. The Service Manager, John DeOrona is always there to greet customers, shake my hand and never fails to ask how things are going and how I'm loving my Outback. , Always a pleasure to visit Lithia Subaru Fresno! More

Last Minute Oil Change I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and chang I arrived with no appointment at 4:30, a half hour before closing with a concern about my oil warning light coming on. They examined the car and changed the oil within minutes. They were attentive, polite, personable, and reassuring about my problem. More

First Time Car Buyer My husband and I had our first child in late December of 2016. We've been searching for a car since we have founded out that I was pregnant. We've bee My husband and I had our first child in late December of 2016. We've been searching for a car since we have founded out that I was pregnant. We've been to a couple of other car dealers. But our experience with Lithia Subaru of Fresno was the best. Our salesman was awesome!!! He was very accommodating and helped answered all our questions since we were first time buyer. He made us feel comfortable and didn't pressure us into buying a car right away. When we did decide to purchase the car, he made the whole process easy and smooth. My husband and I could not have been happier knowing that we made a great decision to go with Lithia Subaru of Fresno. All thanks to our great salesman! More

oil light issue I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/ I was driving back from Chico and my oil light came on. I was not due for an oil change yet so I became very concerned. I stopped and added about a 1/4 of a quart of oil. I went on line when I got home an made an appointment to have my car serviced. When I arrived at Fresno Subaru I nicely greeted by a service tech I explained what happened, then I was greeted by another service tech and had to retell my situation, that service tech took his time explaining to me that its an issue with the type of oil my car takes that it is very thin and the service light will come on if the oil level goes below a certain level. He said Subaru company is aware of the issue and he stated if the light continues to come on they can do a "oil consumption" test. I was then put as ease once he explained things to me in a way I could understand. I truly appreciated that. More