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Lithia Subaru of Fresno

Fresno, CA

4.9
960 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 960 reviews

August 06, 2017

Excellent service I have been bringing my Saturns and now my Subaru to your facility for over 20 years. I've always been happy with my service and continue to be happy More

by Lee, Patty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Correa
Aug 16, 2017 -

Lithia Subaru of Fresno responded

Thank you so much for all the years that you have been in trusting us with your Saturn and now Subaru. We appreciate your business and look forward to many more years. Thanks again.

August 04, 2017

Best car buying experience ever! Everyone there was great! Ed was so patient and helpful while we made up our minds - offered all the time and information we needed without us ever f More

by AthycayP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Perez, Ed Monson
Aug 16, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. We will be sure to share with the team your kind words. We look forward to seeing you in for your service needs.

August 03, 2017

Thankful Chris Neilson was very kind, helpful ,and professional with us. Thank you. It has been a very long time since we bought a car Chris Nielson was ver More

by ljgwog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Aug 03, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your story with us. We will be sure to let Chris know that you sent this in. Congratulations on your new car.

August 03, 2017

FAST, FRIENDLY SERVICE EVERYONE IS SO POLITE AND HELPFUL --SERVICE TIME IS ACCEPTABLE--SERVICE AREAS VERY CLEAN --YOUR DEALERSHIP IS EXCEPTIONAL IN APPEARANCE AND FRIENDLY More

by happy forester owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KRISTOPHER SARA
Aug 03, 2017 -

Lithia Subaru of Fresno responded

Thank you for leaving us feedback. We would like to thank you for your business. We look forward to seeing you in for your future service needs.

August 02, 2017

Absolutely a joy We bought two cars from Ed this year, not at the same time. After our first experience we came back for more. Tremendous deal, great service, and he More

by Clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We will be sure to share this review with Ed. Thank you for allowing us to earn your business again. We look forward to seeing you in for your future needs.

August 01, 2017

Cool dude. Very helpful and informative. Had a very pleasant experience with him and I'll recommend anyone to see him in purchasing a vehicle. Keep up with the g More

by Soklee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, John Sanchez
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We'll be sure to let your sales agent know that you left this review. Congratulations on your new car. We look forward to seeing you for your service needs.

August 01, 2017

Never again Bought a new forester for my son. The deal was done, my money was in their hands and we drove away. Then they all of a sudden needed proof my son li More

by Nonya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Catarino Macareno, Mason Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Nonya, I apologize for your experience after the sale. Please understand that the finance company providing you and your son the 0% was the one requesting the information. We appreciate you providing the additional information so that the loan could be approved and funded. Unfortunately the lenders can request proof of residence if there is no record on the bureau that your son lived at the same address. Please call me directly or email me if you have any questions or concerns. I do look forward to trying to earn your trust in our dealership. Thank you Frank Perez Frankperez@lithia.com 559-438-6200

July 30, 2017

routine service service agents were very busy as expected at 8 in the morning, but they greeted me and acknowledge my presence, Jerry or Jeff ( sorry I forgot his nam More

by Mochi 118
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
It was either Jerry or Jeff, sorry I forgot his name
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your experience with us. We appreciate your business and know that your time is valuable. We look forward to seeing you in the futures for your service needs.

July 27, 2017

Long Wait Time Had an appointment and were told wait time would be 60 - 75 minutes so we decided not to take the courtesy shuttle home but to wait there. Unfortunate More

by 2cvlover
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't know their names
Aug 02, 2017 -

Lithia Subaru of Fresno responded

Thank you for sharing your story with us. Sometimes we can get a bit backed up. Thank you for being patient with us. We appreciate your business.

July 25, 2017

Ed Monson helped me get my new Subaru Outback. I walked into the dealership knowing not too much about the car buying process but Ed walked me through it with great patience. He got me More

by Nicholas Barbella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson
Aug 02, 2017 -

Lithia Subaru of Fresno responded

We will be sure to share this with Ed. Thank you for your time letting us know about your experience here with us. We look forward to seeing you in for your future service needs.

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