Lithia Subaru of Fresno

Great service The service for my oil change and tire rotation was great, they were quick and efficient and the waiting room was nice. The service guy was very frien The service for my oil change and tire rotation was great, they were quick and efficient and the waiting room was nice. The service guy was very friendly and knowledgeable. More

Most thorough service ever From the initial arrival to seeing me off my experience was great. Mike Jepson kept me informed every step of the way and all the staff was very helpf From the initial arrival to seeing me off my experience was great. Mike Jepson kept me informed every step of the way and all the staff was very helpful and friendly. More

Overall good experience Knew what I wanted and sales person I wanted to work with. Took a test drive (without sales person), negotiated briefly over price, negotiated for a f Knew what I wanted and sales person I wanted to work with. Took a test drive (without sales person), negotiated briefly over price, negotiated for a few minutes on trade-in and reached a final deal. Paper work took half an hour, but mostly a function of too many forms to sign. Purchase was trade-in plus cash, so this simplified the process. Sales person spent an hour reviewing the car features and will have a follow-up in a week. More

Professional, and didn’t take as much time as I thought Salesman was a good listener and wasn’t pushy.Finance rep was patient and slowed down his presentation as we requested. Service people are very respec Salesman was a good listener and wasn’t pushy.Finance rep was patient and slowed down his presentation as we requested. Service people are very respectful and courteous. More

Recent service experience Lithia Subaru took care of our service needs much faster than the competition. I was very impressed with that and look forward to building upon this n Lithia Subaru took care of our service needs much faster than the competition. I was very impressed with that and look forward to building upon this new relationship. More

Bought a new Crosstrek We found everyone to be professional, knowledgeable, and amiable. All in all, it was a very positive experience. The sales manager went out of the wa We found everyone to be professional, knowledgeable, and amiable. All in all, it was a very positive experience. The sales manager went out of the way to obtain the vehicle we wanted. Love the car, too! More

Lithia Subaru of Fresno made things easy Victor Bravo, at Lithia Subaru of Fresno, was very patient, he helped me test drive multiple vehicles, and never put pressure on me to buy. I would no Victor Bravo, at Lithia Subaru of Fresno, was very patient, he helped me test drive multiple vehicles, and never put pressure on me to buy. I would not hesitate to buy from Victor again. Ed Monson was quick to give me a quote and schedule a test drive online. More

Leased 2018 Sabaru Crosstrek The experience was very easy to go through. This was the 1st experience for my daughter which whom the car was leased for and it was very easy and ex The experience was very easy to go through. This was the 1st experience for my daughter which whom the car was leased for and it was very easy and exciting for you. The sales person was very friendly and knowledgable about the cars he had on the lot. More

An excellent experience. Catarino was very knowledgeable and walked us through a very enjoyable experience. Everyone we worked with during our vehicle purchase was very friend Catarino was very knowledgeable and walked us through a very enjoyable experience. Everyone we worked with during our vehicle purchase was very friendly and patient. More

Good experience I brought my new Outback in for some service work and a check on a couple of issues. My concerns were listened to and adressed by more than one perso I brought my new Outback in for some service work and a check on a couple of issues. My concerns were listened to and adressed by more than one person and although my major issue (radio) ended up being “It’s a feature - not a bug!”, Subaru was contacted to determine this and a problem report was filed. I am sure that SOA will come to eventually realize their error (“It’s a bug - not a feature!”). I appreciate the personal discussion with the technician and Luke Fisher went above and beyond with the rest of the service visit. Recommended! More