Lithia Subaru of Fresno

Do not buy from them We normally purchase our cars from the same dealer, but we were unable to find what we were looking for. We had found a Jeep at this Fresno Subaru dea We normally purchase our cars from the same dealer, but we were unable to find what we were looking for. We had found a Jeep at this Fresno Subaru dealership. After speaking to the sales man John several times we informed him on Thursday evening 12/4 that we would be making the 2 hour drive first thing in the morning and that we already had cash for our purchase. Friday morning as we left our home town we called to let him know we were on our way. We spoke to two people that morniong and they let us know John was not in yet but he had let them know we were coming and we were even told that John had taken the car for a drive Thursday evening to make sure it was good to go. We drove two hours and as we were getting off the freeway John called and told us they just sold the jeep. Really??? since we were already there we went to the dealership anyway. John never showed his face. We did speak to the manager of sales and his responce was, "well did you go look in the jeep, the inside is not in great shape anyway." We knew the shape of the vehicle and it was perfect for our daughter. Thursday night we even offered to give our credit card to hold the jeep and John said, "no Worries", it will be here for you when you get here. My husband and I both took the day off work, put into actiohn a plan with my daughters teachers to surprise her, had cash in hand, drove 2 hours because we were told the car would be there and ready for us when we arrived.. WAY TO GO! Awesome Customer service!! NOT!!! Do not trust this dealership or there sales people.. More

Service at Lithia Subaru of Fresno Love the ability to schedule appointments online. Service was waiting for me and took good care of me and my car. After servicing my car, Jacbo sat do Love the ability to schedule appointments online. Service was waiting for me and took good care of me and my car. After servicing my car, Jacbo sat down with me and went over everything they did. Very friendly and professional staff. I saw inside the service department area. Service bay areas were very neat and clean. Gives great confidence that they really care about you and your car. More

Fantastic Experience Buying a car! This is the first time I ordered a car (2005 Subaru Outback) with everything I wanted in it. Frank and Russell made the ordering process easy and the This is the first time I ordered a car (2005 Subaru Outback) with everything I wanted in it. Frank and Russell made the ordering process easy and the car came in on time. Ed Monson taught me all the features when I took delivery and stayed late to make sure everything was done before I drove it home. I love this car. It does everything they said it would do. Everyone at the dealership have been friendly and helpful. I will recommend Lithia Subaru to everyone. More

Enjoyable Buying Experience! I had an appointment with Ed, but Mason Monson took over. What a great young man, very knowledgeable about cars in general. LOVE my surbaru! I had an appointment with Ed, but Mason Monson took over. What a great young man, very knowledgeable about cars in general. LOVE my surbaru! More

Great Service! I drove all the way from South San Francisco to purchase my car. The whole transaction was conducted on the phone and everyone involved was courteous I drove all the way from South San Francisco to purchase my car. The whole transaction was conducted on the phone and everyone involved was courteous and friendly! More

Best car buying experience!! Go see Mason to buy your car! This was hands down the best car buying experience we could have hoped for! Mason Monson was our sales consultant. We were coming from out of state sp This was hands down the best car buying experience we could have hoped for! Mason Monson was our sales consultant. We were coming from out of state specifically to buy the Subaru Crosstrek with a manual transmission which was not available in the state we live in. After a few phone calls back and forth, the deal was made over the phone very quickly. He even sent pictures of the car to my phone! Mason came to get me and my family at the airport and was very attentive to our questions and knowledgeable about the car. Not only did we get a great deal on the car, we also got great financing through them too. The whole process went very smoothly and we couldn't be happier with the Subaru crosstrek. If you are thinking of buying a Subaru, go see Mason! He loves cars and you can tell he wants you to love the car you buy as well. More

Tony made for the best car buying experience possible I've bought many new cars over the years. This was the best ever experience. We are not "babes in the woods"...we know everyone involved is there fo I've bought many new cars over the years. This was the best ever experience. We are not "babes in the woods"...we know everyone involved is there for the cash. And to squeeze the buyer to the limits, when possible. No value judgement intended. It's the business. But this just *seemed* like a pleasure. We came in not intending to buy. And, we never fell in love with the car before the deal was made. So, it was going to be harder to screw us. But, Tony made the process smooth. If we got boned, it didn't hurt. I'd buy a car from him again in a minute. And will. The overall process at the dealership seemed comfortable and streamlined. We'll see about the after-sale service as time goes by. Thanks, Tony. More

Outstanding service and outstanding car!!! Russell was a wonderful sales person. He was so very patient in explaining all the different models and features. He really listened to what we wanted Russell was a wonderful sales person. He was so very patient in explaining all the different models and features. He really listened to what we wanted. We could not be happier with our Subaru Outback. We have taken "Subie" on her first outing in the mountains and she handled great! This dealership rocks, no heavy sales pressure, just great service! More

A great riding car and wonderful service We love our new Forester. Chris gave us great attention and answered all our questions. We think we will be very happy driving this Subaru. We love our new Forester. Chris gave us great attention and answered all our questions. We think we will be very happy driving this Subaru. More

Came back second time I got a good deal on a good solid safe carSubaru Legacy and my son drove it and when it was time for him to get a car he test drove many of the other I got a good deal on a good solid safe carSubaru Legacy and my son drove it and when it was time for him to get a car he test drove many of the others and decided to get 2015 Subaru Legacy so now there's two in the family . More