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Lithia Subaru of Fresno
Fresno, CA
962 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 962 reviews
May 06, 2018
Bad Battery Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still unde Car battery dead at car wash. Car wash jumped it for me and I called Subaru service department. They checked on battery status and it was still under warranty. They said bring it in and they would replace it. Brought it in immediately and within one hour was back on the road. No Charge. Great service. More
by subaruguy
Employees Worked With
May 03, 2018
No pressure salesman and full of knowledge We were not sure if we were ready to buy, but after all of our questions were answered and still no pressure from our salesman we decided that it was We were not sure if we were ready to buy, but after all of our questions were answered and still no pressure from our salesman we decided that it was a good time to do it. We had all the info we needed presented in a very relaxing environment and we were able to have time to look on our own and talk together without someone looking over our backs. We also appreciated how simple the paperwork process was. No longer do we need to meet “the neighborhood” of managers and their managers, and their managers. This was a very streamlined process that was run from beginning to the end by our sales consultant. Chris Neisen was our consultant and he is the one that made this a very pleasurable experience from beginning to end. When we picked up the car he even took the time to thoroughly go over all the bells and whistles along with all the safety features and functions of the different technology within the car. I will definitely be back. Thanks Chris! More
by Dandritz
Employees Worked With
Jason Garcia, Christopher Nielsen
April 11, 2018
AMAZING SERVICE, WONDERFUL SALESMAN This all started when our current vehicle, that we'd had for 10+years, decided to start giving us trouble. So my "better half", who hates dealing with This all started when our current vehicle, that we'd had for 10+years, decided to start giving us trouble. So my "better half", who hates dealing with any type of Salesperson, decided it was time to "bite the bullet" and get the dastardly deed over with. Since my brother had recently bought a Subaru Outback and used the Costco car buying program, I decided to give that a try. Before I had chance to print out the referral from Costco my phone rang and it was salesman Ed Monson on the phone. And the rest is history. No pressure at all from him. He asked what we were looking for and then sent us a video of all the vehicles available, He worked with us the whole way and went above and beyond to answer all and any questions we had. To quote my husband: "Ed wasn't pushy at all. He was always available when needed. I felt no pressure and was comfortable during the entire process." Anyway, after two days of trying to make our decision on the best vehicle for us we walked away with a 2017, almost new, Subaru Outback. And we also felt like we made a new friend. He told us to reach out anytime with any problems and/or questions or just to say "hello". You "Rock", Ed Monson" and you deliver incredible service for your employer. I hope they appreciate all you do. We look forward to seeing you around the dealership when we come around for our Outback services. More
by JanJonG
Employees Worked With
Ed Monson
March 22, 2018
It was excellent3 He was very helpful in showing me what all the car has to offer. We set up my phone, and had a few laughs along the way. I LOVE MY NEW SUBARU(: He was very helpful in showing me what all the car has to offer. We set up my phone, and had a few laughs along the way. I LOVE MY NEW SUBARU(: More
by SARAAAWISHONN
Employees Worked With
Ed Monson
March 11, 2018
Fourth forrester Thanks Ed for your patience, honesty and being fair in our Forrester buying experience. You have great knowledge of product. Thanks to you we are e Thanks Ed for your patience, honesty and being fair in our Forrester buying experience. You have great knowledge of product. Thanks to you we are enjoying our fourth Forrester! More
by Suaru forever
February 11, 2018
Super helpful Ed at Lithia Subaru has been super helpful and nice each time I have reached out to him. I really appreciate how easy he is to get in touch with and Ed at Lithia Subaru has been super helpful and nice each time I have reached out to him. I really appreciate how easy he is to get in touch with and how prompt he is at getting back to me. More
by lovemy2018crosstrek
Employees Worked With
Ed Monson
December 16, 2017
Fabulous service I had a freak accident at a car wash with my new Subaru. While the insurance dragged their feet, Luke at Lithia Subaru ensured that I was well taken c I had a freak accident at a car wash with my new Subaru. While the insurance dragged their feet, Luke at Lithia Subaru ensured that I was well taken care of. He kept me updated about everything, helped me with all small details, and was a listening ear when I vented about my useless not to be found claims adjuster. Excellent service ! Happy I have a Subaru. More
by Kris
Employees Worked With
Luke Fisher
December 15, 2017
Very one is helpful and willing to answer your questions. Very one professional with their work. Willing to assist you with what you need .A very clean shop. Gave time when the car can be pick up. Very one professional with their work. Willing to assist you with what you need .A very clean shop. Gave time when the car can be pick up. More
by dallas1
December 14, 2017
Quick, friendly, comfortable My new Subaru (750 miles) had a rear gate that wouldn't open. The dealer was able to take it in the next day and it was out in a couple of hours, fixe My new Subaru (750 miles) had a rear gate that wouldn't open. The dealer was able to take it in the next day and it was out in a couple of hours, fixed and with a thorough explanation of what was wrong. Nice waiting room , too More
by Visalia driver
Employees Worked With
Other Employees :
I think that was the name of the man we dealt with.
December 09, 2017
Update memory card in Subaru navigation system Updating the memory card in the navigation system should be part of normal maintenance every few years because highways are constantly being redesigne Updating the memory card in the navigation system should be part of normal maintenance every few years because highways are constantly being redesigned. Subaru discourages this by not advertising the availability of this upgrade. Plus they charge an exorbitant amount ($279 with tax) for a simple memory card. As a result, very few Subaru owners ever upgrade the memory card in their navigation system. But the folks at Lithia Subaru -- especially my service advisor Luke Fisher -- were very helpful in getting me the memory card that I needed for my Forester. More
by John Austin
Employees Worked With
Luke Fisher
