Lithia Subaru of Fresno

Emergency Service Repair The additional towing service we purchased when buying the car was invaluable. We live in a remote setting and in one tow it has paid for itself. Th The additional towing service we purchased when buying the car was invaluable. We live in a remote setting and in one tow it has paid for itself. The service was easy to use and very responsive Dealership service was acceptable. I had to call the dealership 3 times before getting a response. Each different service person I spoke with with very nice and courteous. The ability to get my vehicle in quickly with a determination with what was wrong and how long to fix it was very tedious. If it was not for my persistence I don't think my car would have been fixed that day. Once the car got in the garage it was fixed in a very short timeframe. I was expecting a little bit better service having purchased 3 new cars at this dealership over the last6-7 years. More

Routine visit, excellent service. Service scheduling on line was easy, check in efficient, waiting are very comfortable, work completed as promised. This was a good service department Service scheduling on line was easy, check in efficient, waiting are very comfortable, work completed as promised. This was a good service department experience. That makes them two for two. More

No pressure No hassle experience Friendly staff very helpful with my needs and expectations. The customer service was excellent and I was completely satisfied with all the services wi Friendly staff very helpful with my needs and expectations. The customer service was excellent and I was completely satisfied with all the services without any pressure. More

Best Japanese Car It's an excellent experience dealing with the staff, truly patient, friendly and accommodating. My husband is a car enthusiast and he knows what to lo It's an excellent experience dealing with the staff, truly patient, friendly and accommodating. My husband is a car enthusiast and he knows what to look for when it comes to car (price- wise to performance) I'm really impressed the way our detailed inquiries was handled in a very competent manner .That lead my husband to decide and purchased an STI 2015. Its not the sales talk that counts its their sincerity, & honest opinion On top of that an A+ for the excellent performance, safety features and competitive price of Subaru that exceed our expectation. More

Great Experience 2. No pressure 3. Friendly staff 4. Great product 5.Great deal 6. Sarah was wonderful 7. Sarah was wonderful 8. John we liked very much #1 Gr 2. No pressure 3. Friendly staff 4. Great product 5.Great deal 6. Sarah was wonderful 7. Sarah was wonderful 8. John we liked very much #1 Great product for a fair price, we are happy with the company and the staff who made it happen. More

Came to the dealer to view the Imprenza The sales person Joel was very nice, no pressure, very informative. I do not like the experience of purchasing a new car. Originally came to the dea The sales person Joel was very nice, no pressure, very informative. I do not like the experience of purchasing a new car. Originally came to the dealer to view the new Imprenza because I was interested in a used one. But after seeing the new Imprenza and feeling comfortable with Joel - decided to purchase the new one. Joel was the nicest car salesman I have met. More

Vey Positive Experience I enjoyed all interactions during the purchase process. Our sale person is wonderful, no pressure during the process, very enjoyable. The follow-up I enjoyed all interactions during the purchase process. Our sale person is wonderful, no pressure during the process, very enjoyable. The follow-up service/phone call after the sale is also excellent. More

The most enjoyable car-buying experience. Though the entire staff was quite pleasant, the major credit for such an enjoyable car-buying experience is due the Sarah Neely, my sales consultant. Though the entire staff was quite pleasant, the major credit for such an enjoyable car-buying experience is due the Sarah Neely, my sales consultant. Her charming and fun personality created a no-pressure, enjoyable atmosphere combined with her high-level of expertise in knowing the product. She is the BEST! More

Great Internet salesman experience!!!! I purchased a new Subaru outback at the end of April 2015. I had the pleasure of doing it all online. It was a great experience and pleasure working w I purchased a new Subaru outback at the end of April 2015. I had the pleasure of doing it all online. It was a great experience and pleasure working with Ed Monson. He knows his cars and how to treat consumers looking to purchase vehicles. Ed is also a man of his word. If he says something it's the truth. If he doesn't know something, he will find out and get back to you. This was one of the best experiences that I've had purchasing a vehicle! I also had a chance to speak with Frank Perez general manager. Frank seems to be a very qualified and sincere manager, to help you with anything that may be needed. It was a pleasure to speak with him. I love this car! So far this is the best car I have ever purchased. Now in my 60s this car handles, out performs all other cars that I have owned.. More

30,000 Mile Service I'm glad we received a reminder that my Outback was due for service. We also appreciate the shuttle van and the clean, comfortable waiting area. Overa I'm glad we received a reminder that my Outback was due for service. We also appreciate the shuttle van and the clean, comfortable waiting area. Overall, our experience with the service center was very good. I would highly recommend this dealership for any required service. More