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Lithia Subaru of Fresno

Fresno, CA

4.9
691 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 691 reviews

April 13, 2016

Fantastic Car Buying Experience! Ramzy took care of us. He made sure to explain all our options before he helped find the best car fit for us. He was extremely knowledgeable about a More

by CourtneyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramzy Saleh, Mason Monson
Apr 19, 2016 -

Lithia Subaru of Fresno responded

Courtney: Thank you for the great review. We appreciate feedback on how we are doing. We are pleased that you found your car buying experience with Ramzy a pleasant one. We try and make each and every experience a memorable one, with no pressure and stress. We will be sure to share your kind words with Ramzy. Thanks again and welcome to the family.

April 07, 2016

Best Car Ever! I love this place. I have been here twice with my car. I had appointments both times, but when I arrived early they got me right in, no waiting. Ev More

by Michael17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2016 -

Lithia Subaru of Fresno responded

Michael: We appreciate the kind words. We are so glad to hear that you find comfort in being at the dealership. We try and make it as easy as possible to get in for service and have a nice place to wait. We value feedback as well. If there is ever anything you see needing improvement please do not hesitate to let us know. We are looking forward to many years of service with you.

April 06, 2016

Great Car Buying Experience I had been researching and test driving cars for about 2 years and have had a variety of experiences from several dealerships, 8 to be exact. I'm not More

by New Member of Subaru Family
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antranig Broudian, Mason Monson
Apr 07, 2016 -

Lithia Subaru of Fresno responded

Thank you so much for this great review. We instill in our Staff the no pressure type of environment that you can fill comfortable and safe in. We like to make sure that our customers have all the information needed to make a great buying decision. It helps when many of our staff owns a Subaru themselves. I am pleased to hear that Victor, Tony and Mason, meet and exceed your exceptions. We do have a great staff here from the sales department , service department and all around staff. I am sure you will be to experience this for yourself on your first visit. Congratulations on the purchase of your new car. Welcome to the Subaru family, We look forward to many year of a continued relationship with you. If you ever need anything please call on us, we are here to be of service. Thanks again.

April 03, 2016

Great! Very honest and friendly experience. I would recommend the car and dealership to my friends. This is the third car I have bought from Lithia. More

by Bill66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Nielsen
Apr 05, 2016 -

Lithia Subaru of Fresno responded

Bill, Thank you for leaving your feedback. We are so honored to have you as a customer, and look forward to many more years together. Its always a pleasure to hear from out customers. Thank you again for allowing us to earn your business.

March 31, 2016

Service Kris Sarra is top notch. Made me feel my business is appreciated. I dropped in without an appointment and was greeted promptly and work was comple More

by Scott
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kris Sarra
Apr 01, 2016 -

Lithia Subaru of Fresno responded

Scott: Thanks for leaving your feedback. We are pleased that you found Kris so helpful. I will make sure that he is aware that you sent this in. We look forward to seeing you on your next service.

March 30, 2016

great service Came in for 1st oil change - service was very fast leaving very little time to sit an relax with a cup of coffee - was expecting to have to wait much More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember who it was
Mar 30, 2016 -

Lithia Subaru of Fresno responded

Tom We are so glad that you are pleased with the speediness of service. We try and get you in and out as quickly as possible. We know your time is valuable. We look forward to seeing you on your next service.

March 25, 2016

Best service ever The Express service was just that ... done within one hour as promised. I came when I wanted to come. The car was immediately processed in. The expect More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikey Bringetto
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Jack Thank you for taking the time out of your busy day to give us such a great review. We enjoy reading your feedback and would like to thank you for your business with us. We look forward to seeing you in the future.

March 25, 2016

Service between normal requirements I needed a left front headlight replaced and also asked that the oil be checked as well as tire pressure and wanted a full service car wash. Everythi More

by codybear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Cody: We appropriate your business, we would like to thank you for driving all the way to Fresno to see us and allow us to handle your service needs. We look forward to seeing you for your needs. Please let us know if there is anything else we can do for you.

March 25, 2016

Tec kept me informed on the status of the service The tec kept me informed every step of the way, she kept me informed on issues founded. She gave me the opportunities to make my own decisions on repa More

by Rozzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Jimenez
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Rozzie: Thank you for your feedback. We are so please to hear that you enjoyed your last service appointment. We look forward to seeing you in the Future.

March 24, 2016

Awesome staff in service! I recommend your dealership and especially the Service Department. The staff always greet me and make me feel welcome. Service Manager Chris stepped u More

by BobbySwift
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Miller, Michael Gervin
Mar 29, 2016 -

Lithia Subaru of Fresno responded

Bobby: Thank you so much for the great review. We look forward to seeing you and your wife in for service. We strive hard to make each and every experience here a pleasant one. Its feedback such as your that make it worth while. Thank you for allowing us to serve you.

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