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Lithia Subaru of Fresno

Fresno, CA

4.9
691 Reviews
Lithia Subaru of Fresno is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. Lithia Subaru of Fresno, in California's San Joaquin Valley, became a part of the Lithia Motors family of dealerships in October 2011 after being acquired from Herwaldt Automotive, Inc. We have helped many people from the communities of Fresno, Madera, Clovis, Shaver Lake, Reedley and Dinuba California get into the Subaru car of their dreams. Our Subaru dealership features a wide selection of new Subaru and used Subaru cars, trucks and SUVs. Our inventory includes new models such as the 2023 Outback, Forester, Legacy, BRZ, WRX, Impreza or Ascent.
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5212 N Blackstone Ave

Fresno, CA

93710

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Showing 691 reviews

May 27, 2016

Easy Ed did great job. My daughter has worked for Lithia 20 years in Texas. Color Ventian Pearl Red on the crosstrek and 5 speed showed up as in transit into LithiaFresno, c More

by Bigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, Michael Gervin
Jun 02, 2016 -

Lithia Subaru of Fresno responded

Darrell: Thanks for choosing Lithia Subaru for you car purchase. We would like to thank you for coming all the way to Fresno to get your car from Ed. We will be sure to let him you that you are pleased with his service to you. Welcome to the Subaru Family.

May 27, 2016

Great buying experience Located what we wanted on line, called Todd Harper who confirmed it was available. Asked a few questions, visited for a test drive & purchased at a go More

by Blppep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Harper
Jun 02, 2016 -

Lithia Subaru of Fresno responded

Thank you for your kind words regarding Todd. He is a great salesman and we will be sure to share this with him. We would also like to thank you for your business. We look forward to seeing you in for services. Welcome to the Family.

May 24, 2016

Easiest, most pleasant car-buying experiece we've ever had! We test drove 5 different cars from 4 different makers and found the Subaru Outback to be far and away our top choice both for performance and value. More

by Casper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Monson, John Sanchez, Mason Monson
Jun 02, 2016 -

Lithia Subaru of Fresno responded

Casper Congratulations on the purchase of your new Outback. We are so happy to hear that your experience was a pleasant one. We do strive to make the car buying process less of a headache and more of a joy. We look forward to seeing you in for your service. Welcome to the Subaru Family.

May 20, 2016

Very good service and very nice & helpful driver when I was Please change my email address to: 1weavingplace@gmail.com. Thank you. Please confirm. The lady that drove me when I was waiting for the service was v More

by Christine Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know his name.
May 20, 2016 -

Lithia Subaru of Fresno responded

Thanks for the great review. We have updated your email per your request. Judy is our shuttle driver, I will let her know that you said great things about her. We appreciate your business.

May 14, 2016

Customer service and professionalism excellent Very happy with the Outback. It's awesome just like our experience at Lithia Subaru. Our salesman Carlos was very professional and courteous and showe More

by Payne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Stockdale, Carlos Roth
May 20, 2016 -

Lithia Subaru of Fresno responded

We are so pleased that you are in love with your new car. We strive to make each buying experience as pleasant as possible. We will be sure to let Carlos know that you were pleased with his services to you. We would also like to thank you for the opportunity to look at your car during the Recall. We are always saddened when something like this happens but do our best to get our customers taken care of. We appreciate your business and look forward to seeing you in for your services.

May 12, 2016

Fast and friendly The staff kept great communication and got me in and out as fast as they could while doing a great job! Definitely took care of me. More

by sbliatout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2016 -

Lithia Subaru of Fresno responded

We love to hear that your visit here was a pleasant one. We appreciate your business and look forward to future visits.

May 11, 2016

Fast Service I enjoy the convenience of not having to make an appointment to get our car serviced. I was promptly greeted and the information completed quickly. I More

by Loyal Subaru Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Moreno
May 12, 2016 -

Lithia Subaru of Fresno responded

We appreciate your feedback and are very pleased that you left us such a great review. We do strive to get you in and out as fast as possible. We would like to thank you for being a Loyal Subaru Customer. We look forward to seeing you in the future.

May 11, 2016

customer oriented From moment pulled the focus was on helping me. Signage was clear and easy to understand. Service writer quickly, friendly, and professionally greeted More

by Redrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marina Moreno
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for the great review, We will be sure to let Marina know that you were pleased with her service. We would like to thank you for your business and we look forward to seeing you in the Future.

May 09, 2016

Express Service I have enjoyed excellent customer service from this team every time. They are sincere and seem to strive to delight, not just satisfy the customer. More

by zalaha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Gervin
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know about your recent visit to our Service Department. We are so happy that you enjoyed your visit here. We look forward to seeing you in the future. We strive to make customers for life.

May 07, 2016

Very Helpful People in the Service Department My 2016 Subaru Crosstrek had a dead battery for an unknown reason. Everyone was very helpful and got my problem solved.. The car is now working fine More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Demera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikey Bringetto
May 12, 2016 -

Lithia Subaru of Fresno responded

Thank you for letting us know that you are happy with the service that you received. We try to make your visit to our facility as quick and painless as possible. Thank you for leaving a great review.

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